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Janice Moudy
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My experience at the Irvine Carmax far outweighed the TRAIN WRECK AT THE ONTARIO CARMAX that I experienced!! My Salesman at Irvine was very efficient and patient with my decisions and questions. He has the car ready whenFernando Ramirez for being honest and helpful. Now, as for the Ontario Carmax, it was a wreck from the time that I entered to the time I left. The first time I went there I was met up with an older lady ( cant remember her name) who walked me and my sister out to the trucks that I asked to see. Within 10 minutes my sister and I looked around for her and she was no where to be found. When we finally found her she has left us to go with a family who " purchased previously from her". How rude to drop us and not even excuse yourself. Shame on her! I then went in and was transferred to Kathy VanG..( forgot how to spell her name. She was awesome. When I came back the next day I was pawned off on a 3rd guy instead of being handed back to Kathy V. This guy was creeped me out. He was answered his phone 3 times in 10 minutes while attempting to help(??) me. That was so rude. Then was to transfer a truck from San Diego but the truck took 3 days longer and he never called me to update me in those 4 days.. I had stressed to him 3 times how important it was that I get this truck by the day he promised me it would arrive, since I had sold my old truck to them and was VEHICLELESS!. He swore he would call and keep in contact. He dropped me as quickly as the rude lady in the beginning who left me and my sister in the parking lot !!!!!!! I was disgusted with the Ontario operation. You get hurded around like cows and nobody cares to help you!!!!!!!!!!!!!! What a waste of time that store is!!!!!!!!
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Public - 2 years ago
reviewed 2 years ago
I bought 2 vessel sinks and was soooo pleased with the whole purchase. I had spent a week searching ( in person / online) for vessel sinks for my new granite. I was astronished at the prices !! I resided to the fact that I could not afford them at this time, then I went online to see what was available in comparison to what I had seen in person. The prices at Signature Hardware were simply AWESOME. The service was Grade A, shipping was quick and the sinks were packaged so nicely. It was a flawless purchase, I would recommend this online site to anyone in a heartbeat!!!! Janice in Corona, Ca.
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Quality: ExcellentAppeal: ExcellentService: Excellent
Public - 3 years ago
reviewed 3 years ago
2 reviews