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Quentin Shepherd
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Quentin Shepherd

commented on a video on YouTube.
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good video
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Have him in circles
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Have him in circles
7 people
Ray Wilt's profile photo
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by far the worst hotel experience we have ever had! It was the only hotel in the area that wasnt booked up for NYE, so we had no choice but to stay there. When we checked in the people were nice but we were then in informed that there were only smoking rooms left, we are non smokers....so again no choice because we had plans that night for New Years Eve, we walked to the tower where we could already tell that the hotel needed some TLC, the elevator was clunky and very old, we got to our room there was hair in the tub and the room smelled like a stale cigarette, but we were going downtown so thought maybe since we were only going to be sleeping there we could deal....we checked out the next morning and today 1/4 I noticed a charge for $164 for the room, when we were told that it was $141 with all of their rediculous charges, booking fee, hotel fee, etc etc!!! I called and spoke to one of the hotel employees and was informed that they wouldn't do anything because I didn't bring it up when we checked out! I suggest if you are going to spend this type of money to go to the Rosen Plaza where it is 10x nicer and you will get what you pay for!! AVOID THIS PLACE AT ALL COSTS!!!!! YUCK!!!!!
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Public - 6 months ago
reviewed 6 months ago
1 review
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