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Work Focused Improvement®
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Pay Systems for Complex Work Systems
Pay Systems for Complex Work Systems

2 followers
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WFI Socio-technical Design
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Work Focused Improvement® vs The Norm 
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Throughput Direct Incentive Performance 
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What is Work Focused Improvement®? 
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Enriching a job with “challenging” work is increasingly difficult.
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What do I mean by "Balanced KPIs"?
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The Concept of Inclusive Rates
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The Advantages of Inclusive Rates
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Over 30% total improvement each year and a total of 143% improvement in 3 years
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Incentives plus software: At Medical Billing & Financial, productivity outpaces paperwork
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