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Connie Kwan
618 followers -
Entrepreneur + Product Manager
Entrepreneur + Product Manager

618 followers
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Connie's posts

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Great Product Managers are not experts on the product, but on the customer
I found two great quotes from Abhishek at Freshdesk's excellent article . Thought I'd share. The article feels like a sale piece towards the end for their product Hotline (which my company uses), but the main points are very valid. "At it’s core, the fundam...

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This is what vegetables sound like

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Thanks for the Feedback by Sheila Heen and Douglas Stone
This is the best book I’ve read this year. It has already given me lots of growth ideas both personally and professionally.  I recommend this book to anyone who wants to get better at listening, and especially to Product Managers where listening is an essen...

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Agile is a mindset not a methodology
So said the head of a x00 person org at SAS, one of the most profitable and largest privately held companies. I had the pleasure to meet her along with 50 other software leaders at the EXO Software Leadership Summit this month where we discussed how compani...

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Obama’s Female Staffers Came Up With a Genius Strategy to Make Sure Their Voices Were Heard
A fellow female manager at work shared this article with me that was brilliant. Use 'amplification' to make sure female voices are heard in a group dominated by men.  Both men and women can get in on amplification to help build gender equality.

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How do I become a Product Manager?
Lately I’ve been pinged by roughly 3 people a week on how to transition into PM.  Usually there are two main questions: What does a typical day look like for a Product Manager? What do interviewers look for when they hire? Here’s what I usually say: There i...

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What do managers look for when hiring PMs?
Throughout my PM career I’ve interviewed hundreds of PM candidates. Friends switching to a PM career have asked what managers look for in PMs.  So I thought I’d share my perspective here. Hopefully it helps you assess whether you’re a good fit for PM land a...

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The Coaching Habit
I read a getAbstract summary of The Coaching Habit by Michael Bungay Stanier.  This appealed to me since I'm working on my coaching at work as I build out my product management team. The book talks about how to form a habit generally, as well as the habits ...

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