Response from the owner - 2 months ago
Thank you so much for your review. All the feedback is very important to us, especially negative.
I am disappointed to hear you did not enjoy your experience with us . The mango & pineapple crumble is one of our popular desserts and I'm sorry its didn't meet the expected standard. We have changed to Spring/Summer menu, why not come and try the new desserts?
Service is one of our priorities and I am sorry on this occasion we missed the mark. I will pass your comments onto the team and we will ensure this will not happen in the future.
Thank you for taking the time to feed back to us and we do look forward to hopefully welcoming you back to our brasserie to give us another go. We will ensure you are looked after.