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Castle Chevrolet
Chevrolet Dealer
Today 7AM–9PM
265 followers|2,256,538 views
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400 E Roosevelt Rd Villa Park, IL 60181
400 East Roosevelt RoadUSIllinoisVilla Park60181
(630) 279-5200castlechevycars.com
Chevrolet Dealer, Auto Parts Store
Chevrolet Dealer
Auto Parts Store
Auto Repair Shop
Car Dealer
Used Car Dealer
Today 7AM–9PM
Thursday 7AM–9PMFriday 7AM–9PMSaturday 8AM–7PMSunday ClosedMonday 7AM–9PMTuesday 7AM–9PMWednesday 7AM–9PM
Illinois' #1 Online Rated Chevrolet Dealer!  We offer the Castle Difference! Free Vehicle Shipping!  Available Free Oil Changes for life program!, Available  Free Tires for Life program, Available Free Nitrogen for Life program!
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Review Summary
4.4
537 reviews
5 star
411 reviews
4 star
42 reviews
3 star
18 reviews
2 star
25 reviews
1 star
41 reviews
"I always have a great experience when I get service done at Castle Chevy."
"Keep up the awesome customer service in the service dept!"
"This was our first new car purchase and the process was easy."
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265 people
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All reviews
Diana Rayo's profile photo
Diana Rayo
3 weeks ago
This past Monday (June 27th), I bought a Chevy Malibu from Alex B. This was the first time I bought a car out of a dealership and I am really happy about the experience. Alex, was honest, helpful, and made me feel extremely comfortable. Both me and my father feel as if we got a good deal! If you need a car or are in the market for one, please go to Alex and he will take care of you. Honestly, to me he looked like the nicest salesman there. I went back the next day to drop something off and I received a different vibe from the other guys, as soon as I saw Alex, everything went smoothly. Once again thank you.
• • •
Response from the owner - 3 weeks ago
Hi Diana, thank you for taking the time to leave us a 5 star review! We are so glad to hear that Alex helped you find a great vehicle & made the experience a smooth one. Thanks again for choosing Castle!
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Phil McCracken
a week ago
These guys really want you to live the dream! I had bad luck with another Chevy dealership in Frankfort, IL. I knew Castle Chevy had two or three of the Chevy SS in stock. I went in expecting the staff to ignore me or treat me like a kid like they did at the other dealership. I was wrong! I met sales person Armin Coko who treated me like a brother. I have a good sense of people, and he treated me with respect. I went in with the deck stacked against me, knowing that the Chevy SS was only a dream. (I'm a car enthusiast, and I've been following this car on the Australian car circuit for years) I tried to work out a deal the first night even with sales manager David Eisin, but the numbers were too far. I left the dealership feeling numb trying to forget the dream. The next week rolls around I get a phone call from Armin finding out the Chevy SS was 20% off with the dealer offering $10K off of the MSRP. I came into the dealership where of course they treated me with the upmost repect. We were able to work out numbers that were more comfortable for my budget and my dream car true!
• • •
Response from the owner - in the last week
Hi Phil, thank you for the kind words about our dealership! We are so happy to hear that Armin & our staff went above and beyond to ensure you were happy with your purchase. Thanks again for choosing Castle!
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Sean Hedger
a month ago
Worst dealership I've ever been too. First off they have 6 salesmen waiting outside ready to pounce. I filled out a test ride request on a fully loaded equinox and they said yesterday the vehicle was available and would be ready for me today. I get there and this rude woman sherry greeted me. We sat down and I told her right away I'm about a month out from buying. She grunted and got mad, at least I was up front. Then after waiting 15 minutes she tells me the vehicle is no longer there or has been sold. Ridiculous especially since a day ago it was and she says to me "well those vehicles sell so.." never go back there and do not recommend that dealership to anyone!!!!!
• • •
Response from the owner - a month ago
Hi Sean, we are addressing your review with our management staff as the items you describe are not what we strive to have happen when someone requests to test drive one of our vehicles. We are looking into the situation & will make the necessary changes to ensure this does not happen again. We hope we can earn your business back again soon.
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Adam Elkins
2 months ago
I was first introduced to Castle when I needed an oil change for my Volt. From that point on, I exclusively got oil changes and other routine maintenance done at Castle. When there was an issue with my car and it needed to stay overnight, even though I was not a 'Castle Customer', I received a loaner vehicle free of charge. The service team is fantastic, I have never had an issue with them. Regarding this latest purchase, 2016 Malibu Premier, I mostly worked with Dana in the Upgrade office as well as with Katie Jasionowski. Both were very helpful. One thing I liked about working with Dana rather than with a salesperson in the showroom is that I never felt pressure to buy a car. Dana crunched numbers for me and for all the times I met with her it was more about figuring what car to get as well as what the best price would be at the right timing. I first met with Dana in December or January just to talk to her about the options of getting a new car once my lease was up in September. She told me about how GM has an incentive that within 3 months of your lease ending, you are able to get a new car. Because she told me this, I decided to get a new car within that time frame. Thus far I am very happy with the decision. She never pressured me and was always looking out for my best interest. I got my car on the last day of the month and while that personally did not help Dana, she told me to go ahead because I would end up getting the best price. I have found that Castle treats you like family even if you did not get your car from them.
• • •
Response from the owner - 2 months ago
5/6/16: Thank you for the amazing updated review, Adam! We are so happy to hear you had a great experience with Dana & our dealership staff. We hope you enjoy your 2016 Malibu!
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Wanda R.
a month ago
Service Department is always courteous. Costs are discussed upfront and additional services are discussed with you prior to anything being done. They keep their promise of when your car will be ready. You are informed of delays and why. Recommend Castle to anyone who is thinking of buying a car.
Response from the owner - a year ago
Hi Wanda, Thank you for your personal recommendation of our dealership! The service department greatly appreciates your compliments and kind words. Thank you for choosing Castle!
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Nick Kolavo
a month ago
I just purchased a Chevy Equinox from Castle Chevy in Villa Park. I wanted to give a shout out to John Duncan who was my salesperson. He was extremely patient and helpful with my wife and I during the process. We felt very comfortable. I highly recommend working with John. It was really nice not feeling the pressure that most other dealerships put on potential buyers. Thanks!
Response from the owner - a month ago
Hi Nick, thank you for the compliments about John Duncan & our dealership. We are very happy to hear that John was extremely patient & helpful with you and your wife. Thank you again for choosing Castle & we hope you enjoy driving your new Chevy Equinox!
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Avril B
2 weeks ago
Hillary Stark is my favorite person there! She constantly goes above and beyond when I am there for getting my car serviced. She is personable and awesome. She makes bringing my car in for service stress free and easy! She always goes over pricing with me and keeps me updated on any changes or delays. Keep up the awesome customer service in the service dept! You are so greatly appreciated!
Response from the owner - a week ago
Hi Avril, thank you for the compliments about Hillary! We are so happy that she constantly goes above and beyond when you visit our dealership. Thanks again for choosing Castle!
Jason S's profile photo
Jason S
in the last week
John Duncan is the man! Extremely courteous and helpful. Loving my new car and John worked his best to make sure I got a great deal and I did.
Response from the owner - in the last week
Hi Jason, we are so pleased that John was extremely courteous and helpful. We hope you are enjoying your new car & we want to thank you for choosing Castle!

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