We booked a month long accommodation in a three bedroom house in Ko Olina resort in Hawaii back in March. Paid the full amount, signed the contract.
Seven days before we arrive, the real estate agent says she double booked and we can't stay there. She doesn't respond to emails and hangs up twice on my husband Regan. Finally get out money back plus $500US (without any communication about the "compensation"). We've spent a lot on flights, car etc. Can't find anything in the resort which isn't booked up unless you have about $15,000.
Furious, stressed, unsure what to do with our trip :(
Have three days to sort something before flying to a wedding then supposedly to Hawaii.
Suggestions most gratefully received. We're meant to be in Oahu from July 17 - August 17. Need at least two bedrooms, internet. Need a solution.
Victoria Polendey firstname.lastname@example.org://www.hawaiivarrealtors.com/
I presume this is her on Facebook: http://www.facebook.com/profile.php?id=100000484805003