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Macy's
Department Store$$
Today 11:00 am – 8:00 pm
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170 O'Farrell Street San Francisco, CA 94102
170 O'Farrell StreetUSCaliforniaSan Francisco94102
(415) 397-3333l.macys.com
$$Department StoreToday 11:00 am – 8:00 pm
Monday 10:00 am – 9:00 pmTuesday 10:00 am – 9:00 pmWednesday 10:00 am – 9:00 pmThursday 10:00 am – 9:00 pmFriday 10:00 am – 9:00 pmSaturday 10:00 am – 9:00 pmSunday 11:00 am – 8:00 pm
Macy's, established in 1858, is the Great American Department Store - an iconic retailing brand over 740 stores operating coast-to-coast and online. Visit our site for latest store hours.
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Review Summary
3.9
105 reviews
5 star
33 reviews
4 star
44 reviews
3 star
21 reviews
2 star
2 reviews
1 star
5 reviews
Department store chain providing brand-name clothing, accessories, home furnishings & housewares.- Google
"They have the best selection of formal dresses in Union Square."
"Good department store with a large range and responsive staff."
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Joel Flores's profile photo
Joel Flores
8 months ago
This is my favorite Macy's in the Bay Area. No other Macy's has such a wide selection for guys. From clothing to shoes to accessories this Macy's has something for everyone. I live outside of SF but I always come here to shop. I'm never disappointed. Definitely plan on being here for a little bit, its a huge store!
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Daivat Dholakia
a year ago
This place is HUGE. This place has about 7-8 floors and is located at a prime location right opposite Union Square. You can get kitchen appliances, jewellery/watches, womens accessories & clothing, furniture, bedding & what not. You name it and they have it. Pretty much all throughout the year you will find deals here. They also carry Swarowski and premium brands of clothing, accessories for the females. Also a huge section for cosmetics where women can literally get tons of make up layers to put on their faces. Tip: They have a small food court in the basement that not many people know off.
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Lilian Tellez
6 months ago
I find incredible that they don't sell bikinis or any type of beachwear out of summer season. there should be at least a small section of it, considering the size of the store.
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Tina Moran
2 months ago
My favorite Macy's - very large and great location
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Deb Hall
4 months ago
, really big ,cool, big selection! :-)
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Molly Reisman
11 months ago
Oh Macy's, you depress me. I love the idea of a store that has almost everything you need, but you're in desperate need of a makeover and sales associates are few and far between. Having to search high and low to find someone to take my money just doesn't work for me.
Garrett Remy
a year ago
Coming from someone who works in customer service during the holidays i understand the heavy traffic of people and the amounts of phone calls. I called the shoe department asking if they carried a specific shoe. When the woman picked up i asked if they carried a specific brand, she was quick to say yes. Helpful. Then i asked if they carried this specific shoe i was looking for. Her response was "look online or come into the store and look yourself, i am with a customer." It immediately caught me off guard. Considering i live far from this location i asked her if it would be a problem to just double check for me. She seemed flustered that she had to do that and put me on hold for a very long time which then i just gave up and hung up the phone. As a current employee in retail i know that customers on the phone and customers in person are equal. Ill be sure to stay away from Macys shoe department in union square thats for sure. Finally found my shoe at nordstrom.
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Herminia Hernandez
a year ago
I have been coming here off and on for years. While I have not become a regular here because of the steep parking rate and tourists you have to maneuver around, I still highly recommend the Brow Bar at Benefit in Macy's Union Square. While they do take appointments, I have never had a problem being served when I do not make one. All the girls are very friendly and love trying their new products when I am done getting my brows done. Each person that has done my eyebrows has done a great job. The brow bar is tucked in the corner on the main floor (with the fragrances), with a nice view of the folks walking by outside.
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