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Shoppers, Inc.
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Shoppers, Inc.'s posts

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New Blog Post: Really, Really Bad Customer Service

There’s Bad and then there’s REALLY Bad customer service. Let Shoppers, Inc. help you keep from having Bad or REALLY Bad customer service. 800-259-8551

New Blog Post: Identify Problems Before They Impact Your Customers

Every organization will have to deal with customer issues at one time or another since no one and nothing is perfect. Let Shoppers, Inc. help 800-259-8551.

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New Blog Post: Why Good Customer Service Isn’t Enough

Is your customer service AWESOME? If not contact Shoppers, Inc. to found out how to make it AWESOME. 800-259-8551 

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New Blog Post: 3 Ways to Prevent Getting Fired by Customers

Are customers happier when they do business with you? If not, contact Shoppers, Inc. to help you figure out what to do differently. 800-259-8551 

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New Blog Post: Customer Experience Can Be Worth Millions in Annual Revenue

Customer experience management has been recognized as the future of the customer service and sales industry. Companies are using this approach to anticipate customer needs and adopt the mindset of the customer.  It’s a strategy well worth pursuing and an opportunity for any business to turn customer experience into growth and…profit.

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New Blog Post: WELCOME THOSE CUSTOMER COMPLAINTS!

Your management philosophy should embrace customer satisfaction as a primary goal. Welcome those customer complaints so you can learn from them and create more loyal customers who will come back to you again and again because you’ve built trust with them.

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What's new in service trends?  Find out with our newsletter:
  www.insightyoucanuse.com/news
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New Blog Post: Coaching For Success = More Profit

In organizations, people place too much emphasis on money as the only form of employee recognition. While salary, bonuses, and benefits are critical within your employee recognition and reward system – after all, most of us do work for money – think more broadly about your opportunities to provide employee recognition.

http://ow.ly/QUooq

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New Blog Post: PATIENTS ARE CUSTOMERS, TOO! A Marketing Gimmick is NOT Customer Service

Patient satisfaction means customer satisfaction. But the medical profession doesn’t seem to understand this concept at all. That paragraph above? All other companies have known this for decades: customer satisfaction comes from putting customers at the center of your concern. (Duh!)  #PatientsRCustomers2

http://ow.ly/Qttyc
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