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Sundance Rental Management Inc
Property Management Company
Today 8:00 am – 5:00 pm
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652 Beal Pkwy NE, Fort Walton Bch, FL 32547
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652 Beal Pkwy NE, Fort Walton Beach, FL 32547
Dominick Totino's profile photo
Susan and Ashley from Sundance did a wonderful job handling the marketing and leasing of my property in Navarre. Through a tough situation they handled it with fairness as professionals. My property was rented within 1 month at the asking price. With very minimal guidance and communication from me as the owner they took care of all my needs and visited with me on their own time during their weekends. Thank you very much and I expect a long and successful business relationship. Kempton RCK.
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652 Beal Pkwy NE Fort Walton Beach, FL 32547
652 Beal Parkway NortheastUSFloridaFort Walton Beach32547
Property Management Company, Townhouse Complex
Property Management Company
Townhouse Complex
Office Space Rental Agency
Condominium Rental Agency
Today 8:00 am – 5:00 pm
Monday 8:00 am – 5:00 pmTuesday 8:00 am – 5:00 pmWednesday 8:00 am – 5:00 pmThursday 8:00 am – 5:00 pmFriday 8:00 am – 5:00 pmSaturday ClosedSunday Closed
Sundance Rental Management, Inc. is a full-service property management company for single family homes, town homes, apartments, and condos for rent/lease in Fort Walton, Fort Walton Beach, Niceville, Shalimar, Destin, Navarre, Mary Esther, Miramar Beach, Valparaiso and Crestview. 
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Review Summary
17 reviews
5 star
8 reviews
4 star
1 review
3 star
2 reviews
2 star
1 review
1 star
5 reviews
"Put simply, take my advice and don't do it."
"Our property manager was slow to respond to issues with the house."
"...have just recently rented a home through Sundance..."
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Delanie Schulze's profile photo
Delanie Schulze
a week ago
Finding someone to manage your rental home can be a daunting task but I encourage you to use Sundance Rental Management. Since signing up our rental home to their program, we have been so pleased. We worked with Ashley who is very professional and accommodating both to us and the future tenants. Since this was our first time renting our home out, we had a lot of questions and she was always there to answer them and walk us through the process. The tenants also said they decided to rent our home because of the professionalism of Ashley and the rest of the staff at Sundance! If you are looking for a company that works for you...then look no further and call Sundance Rental Management!
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Gary Elenburg
a month ago
I've been renting through Sundance for the past 6 years. My experience has been nothing short of outstanding! Stevie is awesome, and I would wholeheartedly recommend her and Sundance to everyone searching for a rental to call home.
Response from the owner - a month ago
Thank you for your review and we value all of our clients. We will continue to strive to provide great customer service.
Johnny Parker
a month ago
This was a great rental company to use. They were very helpful when I needed something fixed and the move-in, move-out process was very easy. I would recommend them to anyone in Destin and the surrounding area.
Response from the owner - a month ago
Thank you for your review and we strive provide great communication in all facets of our business.
Youna P
9 months ago
Update in response to Sundance: My story is 100% truth, I have just chosen to post under an alias name to protect my family from possible eviction or other consequences of random inspections or losing our deposit. The calls were made, and Sundance can deny my story all they want to protect their business. But I am a customer and I have a grievance with the company. I was told by the property manager named Ashley that I had to take care of the bees on my own and she would send out pest control for the ants. Nobody ever came. Once I signed the lease, I was never able to talk to her again even if I came to the office. I could not even make an appointment. And there is no "5 day grace period." They kept trying to pull money from an account that was closed (in which we informed them and gave the new information), and we were charged for each time they tried pulling it out. And neither me or my husband received any email about reporting flood damage. We called in the middle of the night to the emergency number and they basically didn't care just because I am a maid with my own carpet cleaner who happened to be extracting water that came in from under the front door, the garage door, and possibly the front wall of the house. And my dog was my best friend and a close member of our family. Bottom line is, they are trying to cover their tracks (defend themselves) and act like they care. They smile to your face, and act another way once you sign. Either way, this company is incredibly unprofessional and all they care about is the currency that comes their way. First post: We signed a lease with this company in hopes that this experience would be better than the last experience we had with our last rental agent. UN-FREAKING BELIEVABLE. In December when I made a maintenance request for ants and bees attacking me every time I went out the front door, they told me that I would have to find a natural way to get rid of the bees on my own but that they would send somebody to take care of the ants. I am DEATHLY ALLERGIC to bee stings and ant bites and nobody ever came to spray for the ants. All in April our house flooded, our bank account was hacked by somebody from the Taliban and our dog ate something from the yard and died from poisoning. I stayed up all night during the flooding extracting water from the carpets, and called in the middle of the night to make a maintenance request. We called and let them know that we had to change bank accounts, and gave them the new account and routing numbers. And we let them know that our pet passed away. You know what happened? They never made a report of my call the night the house flooded, so nobody ever showed up just to make sure things were okay or if the house needed repair. Our rent was late and they waited several days to call and say we owed them the rent plus about $200 in late fees. And they said they were sorry about our dog but there's nothing they can do. Plus threatened to evict us if we were late ever again. The girl at the front treated me as if I'm some dumb hick from the back of a trailer park. So it's okay Sundance. We end our lease at the end of the year, and we are buying a house. As to what I will tell the public, never trust these people with your business. They want your money, they do not care that life happens to regular people, and they will turn you upside down by your feet to shake your pockets clean!
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Response from the owner - 9 months ago
As the owner of the company I have never heard of this person or story (ran the name through management software) nor have any of my property managers. If this were one of our tenants and this were a true story the lease is very clear that tenants will be responsible for pest control. We waive all late fees to tenants that have had there account compromised with a letter from the bank proving the facts. Our tenants are given a 5 day grace period to pay rent and 3 day eviction notices are automatic after the grace period has expired. An e-mail was sent out to all of our tenants with instructions for reporting storm damage and all reported damage was taken care of as promptly as possible. Lastly we make it a point to treat all of our tenants with respect no matter where they live.
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nathanial falcon
2 months ago
To landscapers or really any vendor looking to do business with Sundance Rentals BEWARE. Put simply, take my advice and don't do it. Unless of course you are the type that likes to do free work. Or at best wait 3 months to get paid. They will say they did not get your invoices after the first month or so and tell you they keep nothing in reserves and you are stuck waiting another month for your money. And heres the kicker, they all ready pay you a month behind, so again, avoid this company like the plague. And if you are still curious look at the renter reviews. I could not find one good review. They are all bad. And a certain someone out of the Beal Pkwy. branch named Stevie M. was my specific nightmare, so if you foolishly decide to do any business with them, stay away from Stevie M.
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Response from the owner - 2 months ago
This false accusation references one of my agents personal home and this discrepancy should have been taken up directly with the agent; my business should not have been attacked publicly with a negative review.
Kristoffer "K.C." Cook | Coldwell Banker United, Realtors's profile photo
Kristoffer "K.C." Cook | Coldwell Banker United, Realtors
6 months ago
I always recommend Sundance to my customers and friends; they're always friendly and professional. They always do what's best for the owners and tenants. Sometimes bad situations arise, and they’re usually out of the property manager’s control, but they’re always there to tackle each problem in a professional and fair way. I've had several customers praise how great they are. Highly recommend!
Response from the owner - 3 months ago
Thank you for your feedback. We strive to provide the superior property management service and hold professionalism to the highest standard.
Jasmine Jorge
9 months ago
Eh. Not the worst company I have ever rented from but certainly not the best or even okay. We moved into a townhome in July 2012. The place was not move in ready even though we had signed the lease and agreed on a move-in date. We had arranged with the previous tenant to keep some of her furniture but we never agreed to take the home "as-is." Our feet were black after one day from the dirty floors (it is part of the lease to have the carpets professionally steam-cleaned prior to move out which clearly had not been done). We were told that some shelving in the kitchen needed repair and to not use it for a little while until they could fix it, so we had to wait for that. The air filter clearly had not been changed for months and it was hard to breathe (again, it is part of the lease to change the air filter prior to move-out). The worst part, however, was that the shower was SEVERELY clogged. We moved in on a Friday, were sweaty and gross, and just wanted a shower. It took over a day for the water to drain. When we called on Monday morning all we got was attitude from the woman who answered the phone. They did send someone out that day but my point is this should have been checked and taken care of prior to our move-in. I wasn't too impressed with Blake, either. He takes his time returning calls and usually has an excuse for why something hasn't or can't be done. The guy that's been "helping Blake out" (that's how he referred to himself 100% of the time... kind of funny) is a little better, a little more tolerable than Blake. They will charge you for any repairs they do. When all that flooding hit this past winter they took their time in getting back to us. We did get most of our security deposit back, minus the carpet cleaning fee, but that is because we worked really hard to clean that place. It was much cleaner than when we moved in. But be warned... they write the check out to everyone on the lease. Since neither of us bank locally we have to add myself to his checking account to deposit the check. They are a company that cares about making money and tend not to care as much about their less expensive properties.
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Response from the owner - 9 months ago
We first want to thank Jasmine for the review as this is a great way for us to look at way to better our business. We also wanted to clear up a few items. All of the leases that are signed clearly state the tenants are taking the unit in the as is, where is, and with all faults condition. Each tenant is responsible to have the carpets professionally cleaned when they move out and provide a receipt from the company. If the tenant had reported the carpets were not cleaned we would have been happy to send the company back (we did have the receipt from the last tenant.) The lease also states that the tenant will be responsible for any maintenance charges that are caused by the tenant's negligence (rocks in the garbage disposal). We are required by law to make the deposit out to the names that are listed on the lease in prevention of tenant cashing out money they are not fully entitled to. Blake and his assistant have been met with to discuss ways to improve the communication response timeline. Lastly we strive to provide superior customer service to all clients no matter where they live.
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robbie livingston
7 months ago
We love Sundance, They have been extremely easy to work with during our 2 year lease now. Staff is very friendly and Susan is always available to talk to us anytime we have questions/concerns.
Response from the owner - 3 months ago
Thank you for your response. We make it a point as a business to return all calls and e-mails very quickly and make sure that customer is the top priority. Our phones are answered 24 hrs. a day by real people.