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Sundance Rental Management Inc
Property Management Company
Today 8AM–5PM
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Tracey Bross Varela's profile photoSammy Masterson's profile photoLoli Montilla's profile photoAndrew Thompson's profile photo
5 comments
 
We have had nothing short of a spectacular experience this far with Sundance!!
Ashley Williamson was BEYOND helpful, as was the other staff we worked with from Sundance. They made the rental process seamless and easy. We applied one day and we approved that very day and in our house the next day!!! I've NEVER experienced something so easy and harmonious with rental companies!!!
I can also say that since we moved in, if we ever had anything wrong or something that needed work done to fix i.e. dishwasher, etc.
Sundance was on it and had someone out to fix the problem ASAP!
HIGHLY recommended!!
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652 Beal Pkwy NE, Fort Walton Bch, FL 32547
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652 Beal Pkwy NE, Fort Walton Beach, FL 32547
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Dominick Totino's profile photo
 
Susan and Ashley from Sundance did a wonderful job handling the marketing and leasing of my property in Navarre. Through a tough situation they handled it with fairness as professionals. My property was rented within 1 month at the asking price. With very minimal guidance and communication from me as the owner they took care of all my needs and visited with me on their own time during their weekends. Thank you very much and I expect a long and successful business relationship. Kempton RCK.
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Contact Information
Map of the business location
652 Beal Pkwy NW Fort Walton Beach, FL 32547
652 Beal Parkway NorthwestUSFloridaFort Walton Beach32547
(850) 863-3292sundance-rentals.com
Property Management Company, Apartment Rental Agency
Property Management Company
Apartment Rental Agency
Condominium Rental Agency
Office Space Rental Agency
Real Estate Rental Agency
Townhouse Complex
Today 8AM–5PM
Wednesday 8AM–5PMThursday 8AM–5PMFriday 8AM–5PMSaturday ClosedSunday ClosedMonday 8AM–5PMTuesday 8AM–5PM
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Review Summary
4.0
64 reviews
5 star
42 reviews
4 star
3 reviews
3 star
2 reviews
2 star
3 reviews
1 star
12 reviews
"Hands down- the BEST Rental Management company I have ever worked with."
"They seem to genuinely care for their tenants' comfort and owners' properties."
"And neither me or my husband received any email about reporting flood damage."
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Sarah Carr's profile photo
Sarah Carr
in the last week
I had a few bumps and rough edges, but I expected that. No rental company is perfect and no tenant is either. Overall my experience was good. My property manager, Kim, was patient and understanding through a rough time and helped me out enormously. Even when I was shorted on some money, she was the first to let me know that there was an error and it was getting fixed. I highly recommend her as a property manager, if you are lucky enough to get her. The maintenance companies/people they contract through, when you have an issue, are really awesome about getting back with you that day and coming out the next day (except weekends). I have read the reviews on Sundance, most people have negative things to say, but take the time to actually read them the reviews...some of them are over petty stuff and not actual issues with how the operate as property managers. I decided to take a chance and formed my own opinion, my experience was pretty good. I hope you do the same.
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Rick Scheel
in the last week
This company has been Managing my Rental Property for over 10 years now and has done a fantastic job. It takes a lot of stress off of me knowing my investment is being handled by an experienced team that has been in the industry for almost 40 years. Thank you Sundance Team for all that you do.
Holland Canter's profile photo
Holland Canter
a month ago
Sundance is hands down the best property management company in the Emerald Coast! My husband and I have worked with Stevie and Natalie for the past two years and could not be happier! We are a young military couple with two investment properties, which are both managed by Sundance. We chose Sundance as our management company for our first investment property by doing research online and through a recommendation by our realitor. Within a month of our purchase, we had a renter paying top dollar for our property! Because of our positive experience with Sundance, we were empowered to purchase another property! Stevie was a great asset in our search for a second investment property. We do not live in the local area, so Stevie visited multiple properties for us and gave her rent estimate on each one. She was a integral part of determining our ROI prior to the purchase. With our two properties, we have experienced a few bumps in the road as with any new business. With the help of Sundance, we have maintained occupied properties with happy renters and positive cash flow for us! We are looking forward to continuing business with Sundance for many years!
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Response from the owner - a month ago
Thank you for your review. We believe we provide the best service and local knowledge in the property management industry in the area. Stevie and Natalie are great assets to our new business team that works with many different Realtors and investors to help them make the best investment decision possible. We look forward to working with you for many years to come and thank you again for your review.
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garrett canter
a month ago
My wife and I made our dream a reality because of Sundance. Our Property Manager, Stevie McInnes, goes above and beyond to take care of us. Not only does she manage our properties extremely well, but she is an outstanding tool for future investments by providing sound advice on the market throughout the area.
Response from the owner - a month ago
Thank you for your review. We have a property management strategy that we have been working on perfecting for over 30 years and we still work everyday to make it better for all of our clients. Stevie is a great asset to our team and works very hard to take care of everyone. Thank you again for your review.
Brian Czarnowsky's profile photo
Brian Czarnowsky
in the last week
My first impression was excellent. The lady at the front desk was super nice. We had a mix up for the address when I got in to the office to sign the paperwork but our representative was able to get it straightened out in a jiffy. But what really got me upset was when I asked if they had a restroom. The lady I asked was very rude and answered with an attitude. "No we don't have public restrooms" I wasn't some person who came off the street just to use the restroom. I'm a patron and felt very disrespected.
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Response from the owner - in the last week
Thank you for your review. I am sorry for the experience you had with one our staff and I have addressed it with the person you spoke with. Unfortunately we do not have a public restroom at this time but we are in the process of working having on. We strive to provide superior customer service and I am sorry you felt disrespected.
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Carrie Murphy
3 months ago
I have had a great experience working with Sundance! Their customer service is friendly, effective and so helpful! I worked with Stevie and spoke with Natalie (even the woman I spoke with on the 24 hour number was sweet and helpful!) I highly recommend Sundance! Please check them out! I would rate them 100,000 stars, but I was limited to 5 :-) Thank you guys so much, and I am excited to continue working with you! (I almost forgot to mention how awesome Dan the maintenance man is!) He was amazing as well! So helpful! Your company has some great people working in it!
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Response from the owner - 3 months ago
Thank you for your review. Providing excellent customer service is the top goal of our business and we make it a point to reach for that goal everyday. Stevie and Natalie along with Debbie our after hours person are great assets to our team. Dan while not a part of our team works very closely with us on your complex in taking care of all the maintenance and is a great guy. I am glad you have had such a great experience and if you ever have any problems do not hesitate to call so we can get it handled.
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Garrett Harris
2 months ago
What an easy experience it was finding a cozy home in FWB all thanks to the help of Natalie Schmidt. Since I'm moving up from Orlando she went above and beyond to help me locate the right place for my family. She went to the open house and was very transparent throughout the entire process. Keep up the great work and thank you!
Response from the owner - a month ago
Thank you for the review. We strive to provide the best experience and customer service possible to all clients. We know that moving is stressful especially when you are moving to a new area, so we do whatever we can to make it a smooth transaction. Natalie is a great asset to our team and we are happy to have her.
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Erik Sammis
2 months ago
Rented a house, moved in on the 23rd of May. On Saturday, June 11th, the central A/C unit goes out. Made a call at 9am to the emergency number, the HVAC guy called me back within 5 minutes. By 9:50am, the inside temperature was 85 degrees AND we had out of town family visiting for the weekend. Long story short, the entire unit had to be replaced due to its age, but Sundance and the actual homeowner made it happen THAT DAY...which was a Saturday. Even though it was a frustrating start, and at nobody's fault, Sundance made it right.
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Response from the owner - a month ago
Thank you for your review. We are on call 24/7 and have real people that answer the phone every hour our main office is closed. We try and do everything within our powers to get maintenance emergencies taken care of when they occur during after hours. Sometimes it does not work out but we always do what we can to make it right. I am glad to see you were taken care of and I want to say thank you for understanding and thank you to the owner of your property for being available and approving the replacement on a Saturday.