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West Herr Chevrolet of Hamburg
Chevrolet Dealer
Today 9:00 am – 6:00 pm
16 followers|137,578 views
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5025 Southwestern Blvd Hamburg, NY 14075
5025 Southwestern BlvdUSNYHamburg14075
(716) 649-7800hamburgchevrolet.com
Chevrolet Dealer, Professional ServicesToday 9:00 am – 6:00 pm
Monday 9:00 am – 9:00 pmTuesday 9:00 am – 9:00 pmWednesday 9:00 am – 6:00 pmThursday 9:00 am – 9:00 pmFriday 9:00 am – 6:00 pmSaturday 9:00 am – 5:00 pmSunday Closed
West Herr Chevrolet of Hamburg is a part of the West Herr Automotive Group.  We are New York State's largest dealership group with 18 locations, 20 new vehicle brands, and over 1200 pre-owned vehicles available for sale.  In 2012 we sold over 33,000 vehicles and serviced over 300,000.
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4.9
31 reviews
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Robin May
reviewed a month ago
I purchased a GMC Terrain about 2 months ago and I LOVE IT!!! I generally hate having to go into a dealership and purchase a new vehicle however, this time was different.You could tell just by walking in the front door. I was greeted by a few people and everyone seemed eager to help. I had the pleasure of working with Paulette Kelley. (And when I say pleasure I mean PLEASURE!!) She was very knowlegeable and professional. I felt very confident while working with her that I was making the right choice. Feeling comftorable with someone is very important to me, thats where the trust came from. I recommend that anyone going there to purchase a vehicle ask for her by name. You will not be dissapointed!!!!
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Steve Mogavero
reviewed a year ago
They suck. Their car salesman tried to me in in 2 vehicles 1 was a caravan with high miles and the other was a p.o.s. impala that's been bounced from all their other locations. They claimed I could only choose from those 2 vehicles... So I went to another dealer and got a real salesman.one who let me pick out the car I wanted, not some old piece of crap that they wanted to sell..
Response from the owner - a year ago
Oh no! We are sorry to hear about your frustrations. That doesn't sound like us at all. With over 1200 pre-owned vehicles to choose from, a 3 day cash refund, and a 30 day exchange policy, we are committed to helping people get into the vehicle they want. Sometimes due to bank requirements or individual needs, the types of vehicle available could be limited. If you would like more assistance or to discuss your concerns in more detail you can reach our general manager, Kurt Schroeder at 716.649.7800. Thanks for your time.
George Sparks
reviewed a year ago
Always, always SUPERB service! In less time than you can imagine, we walked in, bought and drove out with our "new" car. West Herr has been like family to us and we have always been treated as family by the entire West Herr CHEVY Hamburg Team!!! From our buying experiences to servicing all our vehicles....it is truly impressive to have a GREAT experience time and time again. Thank you for all that you do... Keep on keeping on, George
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Andrew Green
reviewed a year ago
UPDATE: They did indeed decide to fix the seatbelt...even willing to do it in the Williamsville location. Not giving a perfect score due to the hassle of dealing with it though. My wife and I just bought a used 2012 Equinox about a week ago the car is very good and was very reasonably priced, but there is one major caveat.We noticed on our drive home that one of the back seat seat belts is all jacked up and frayed in 2 or 3 places. We called to inquire about getting it fixed within the 3 day 'return' period. My wife was told that it wasn't under warranty, but that they MIGHT be able to do something if we could drive from Amherst to Hamburg during service hours of 8-4 Monday through Friday. So now one of us has to miss half a day of work. The salesman was Paul Sanchez. Also we were only given 3/4 of a tank of gas, it was my understanding a full tank was standard operating procedure.I will update my review if this is addressed in a timely positive way. I do realize it was our fault for missing it, but something so blatantly obvious should have been mentioned by the salesman and should be fixed at this point without question... it's a $50 part.My advice, go somewhere else... We have had really good luck with Fucillo Toyota and Paddock Chevrolet.
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Kathy McMullen
reviewed a year ago
This is my first experience with West Herr Chevrolet in Hamburg New York. In a matter of a few hours the sales representative, Rick Stadelmaier and I had a deal. He was very knowledgeable, pleasant speaking, and patient. Most importantly he wasn't pushy and I appreciated that. Rick and his team worked with me to get me the car I chose at the monthly payment I could easily afford. When the deal was done Rick spent time with my husband and me explaining all the bells and whistles the Chevrolet Cruze has and also help me set up the "On Star" system. We were very impressed with Rick and West Herr. I would easily recommend both of them to friends and relative. Thank you both for turning my car leasing experience into a pleasant one.
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Christopher Dixon
reviewed 2 years ago
West Herr Chevrolet of Hamburg is an awesome place to buy a car after shopping around for a new truck I went to the local Chevy stores that have ads in sundays paper and all I got was the run around. I went to West Herr Chevrolet of Hamburg and got treated right had all the rebates and pricing explained to me and bought a new truck and went home in it the same day. I'm going to tell everyone I know to buy a car or truck there. Keep up the great work

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