Profile

Cover photo
Timo Ketonen
Works at PALMU Evolution Oy
Lives in Helsinki
401 followers|273,004 views
AboutPostsPhotosYouTube

Stream

 
It's been a while since my last blog post. Here we go again, hope you enjoy reading about the customer experience and new mobile media services. #CustomerExperience   #ServiceDesign   #media   #mobile  
It's been a while since my last blog post. My new job has taken up all my working hours (and some of my spare time), but now there is new inspiration for taking up writing of my research blog again. In my previous research du...
1
Add a comment...
 
Yrttejä ja valoa joka kotiin ("yrttei ja plantui"). Everyone deserves a garden. Have a look at +Plantui and its beautifully designed Smart Garden - launching in May in Denmark and in June in Germany. Other markets to follow soon.
#Plantui   #SmartGarden   #startups  
1
Add a comment...

Timo Ketonen

Shared publicly  - 
 
Wonderful spring day in SW Finland. Love this season #springtime
1
Add a comment...

Timo Ketonen

Shared publicly  - 
 
Aus Liebe zu Kunst #Art #weekend
 ·  Translate
1
Add a comment...
 
Global Service Jam kick off with Adam StJohn Lawrence and team #GSJam #servicedesign #Turku
1
Add a comment...
Have him in circles
401 people
Markus Böök's profile photo
Mikko Niemelä's profile photo
Sami Kuivalainen's profile photo
stefan anderson's profile photo
Wille Eerola's profile photo
Jan Tony Abrahamsson's profile photo
 
+Plantui  Smart Garden i ljud och bild. Lanseras i maj i Danmark och i juni i Tyskland. I väntan på nyheter om när den är tillgänglig i Finland. Plantui™ Smart Garden gives you the joy of growing fresh greens, a world of plants to choose from and a very cool way to light your home.
#SmartGarden   #Plantui   #startups  
 ·  Translate
1
Add a comment...
 
Heia! Heia! #mobiili   #liikuntapalvelu #startups  
Ohjelmistoyhtiö H2 Wellbeing kertoo, että rahoituskierroksen avulla yhtiö pyrkii laajentumaan voimakkaasti ulkomaille.
1
Add a comment...
 
Interesting new offering by NYTimes: NYT Now for mobile news consumers at an affordable price and Premium for us news junkies. Let's see if this will increase the number of digital subscribers? #businessmodel   #news   #mobileservices   #NYTimes  
1
Add a comment...
 
Thank You arrangers of Global Service Jam and all jammers. You were all amazing and good fun to work with. WudYa? come back to Logomo for another jam this year? #GSJam #servicedesign #Turku
1
Add a comment...
 
A well illustrated story on how Netflix redesigned it's UI based on A/B tests and analytics. A significantly better user experience, especially on tablets. #Netflix   #UIDesign   #analytics  
1
Add a comment...
People
Have him in circles
401 people
Markus Böök's profile photo
Mikko Niemelä's profile photo
Sami Kuivalainen's profile photo
stefan anderson's profile photo
Wille Eerola's profile photo
Jan Tony Abrahamsson's profile photo
Work
Occupation
Partner, Service Business Designer at PALMU Evolution Oy
Employment
  • PALMU Evolution Oy
    Partner, Service Business Designer, 2013 - present
    Service design agency PALMU Inc. is the European pioneer in service design. We specialize in helping clients grow their service business. We identify the sources of customer value and apply this insight to designing new service concepts in both digital channels and real-world encounters. At PALMU Evolution we design complete service business models to boost growth. Your business growth is our design reference.
  • Scandinavian Outdoor
    Corporate Board Member, 2012 - present
    Outdoor clothing and equipment. Retail and eCommerce. Scandinavian Outdoor is the new brand name for all stores as of 2013/11/01 (previously Partiovaruste and Retkiaitta). The main web shop is ScandinavianOutdoorStore.com
  • Åbo Akademi University
    Project Manager, 2011 - 2013
    EDGE is a research group at the School of Business and Economics at Åbo Akademi University. The focus of the group is issues surrounding business model innovation and revenue models in industries undergoing fundamental transformations.
Basic Information
Gender
Male
Story
Tagline
Entrepreneur & Service Business Designer
Introduction
Blogger & Sailor ⚓  Entrepreneur & Service Business Designer. Passionate about Media, Marketing and eCommerce. Enjoys outdoor life and photography.
Bragging rights
Now working as Partner and Service Business Designer at PALMU. My desire is to help our clients succeed in finding the right customer experience in both the digital and physical world. Customer insight is at the core of any successful business model: "Because no service concept survives its 1st contact with customers." With more than 20 years of Executive experience in Finance, Media and Marketing, Timo knows first hand what it is like to lead a firm and to be in continuous pursuit for new sources of profit. Timo has been co-founding four companies during his career, and has designed several profitable business concepts. Timo has a long experience in the Print & Media Industry, having worked in this field both in Finland and internationally in the Nordic countries, Hungary and Russia. Timo worked as Project Manager with EDGE Research Group at Åbo Akademi University during 2011-2013. The focus of the research project was on media firms and more specifically newspaper publishers’ approach to find new sources of revenue in the rapidly changing digital ecosystem. The design of new and viable business models is a real challenge in the constantly changing media landscape, where consumers are increasingly online. In fact Finnish Internet users are now among the most avid consumers of online news and rank #1 among European countries. Consumers obtain and share their news on multiple platforms including blogs and social media. Mobile media consumption is clearly an accelerating trend, which in turn requires new business models and new ways of engaging consumers in media and advertising content in the right context.
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
Helsinki
Previously
Åbo - Charlotte - London - Stockholm
Contact Information
Work
Mobile
+358400831205
Email