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Rob Thompson
Works at Parker Hannifin
Lives in newcastle upon tyne
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Rob Thompson

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As often happens, I was introduced at a company event recently as an "expert." I've never been fond of the term. Lean thinkers prefer to focus on gathering experience, learning from it, and applying it to the problem at hand. The notion of experts, often authorized through a certification process, too often devolves into an approach to improvement in which teams of experts swoop in to "do improvement to" the people who are trying to do the work, ...
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Rob Thompson

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About a 1 1/2 years ago I was invited to be a part of the ASQ Influential Voices team (see the list of bloggers running down the right side of this page). This team responds monthly to questions posed by ASQ CEO Paul Borawski in his blog A View from the Q. This month Paul discusses the topic of 'Selling Quality'. My first questions with regard to this topic is "should we need to sell quality?". Unfortunately, my answer is yes, and I am sure most ...
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Rob Thompson

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Simple thoughts. Powerful message.
The more I listen, the more I know. The more I do, the more I learn. The more I think, the more I understand.
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Rob Thompson

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Simple thoughts. Powerful message.
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Rob Thompson

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I find standard work to be one of the most powerful tools in the Lean armoury
Last week I featured a guest post on standard work as a mechanism for facilitating and empowering improvement. By documenting the current best practice, standardized work forms the baseline for kaizen or continuous improvement. As the standard is improved, the new standard becomes the baseline for further improvements, and so on. Improving standardized work is a never-ending process. Standardized work is one of the most powerful but least used le...
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Rob Thompson

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Some great articles here. Worth spending some time digesting these.
[Before getting started, I apologize to anyone who visited our site on Wednesday and was redirected to another site. The site was hacked, and I appreciate BigBigDesignfor springing into action to get it fixed. If anyone is still having trouble, please delete cookies for http://jamieflinchbaugh.com, http://a2a.lockerz.com/menu/sm8.html, and http://map.media6degrees.com/orbserv/hbpix?....(too long to type). Again, I apologize for this happening. It...
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Rob Thompson

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Great, thoughtful metaphor here
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Rob Thompson

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“Anytime you catch yourself focusing on a problem, negativity, or self doubt, as yourself this question: What is the one thing I can do differently that could make this situation better?”
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3.1415926535897932384626433832795028841971693993751058209749445923078164062862089986280348253421170679821480865132823066470938446095505822317253594081284811174502841027019385211055596446229489549303819644288109756659334461284756482337867831652712019091456485669234603486104543266482133936072602491412737245870066063155881748815209209628292540917153643678925903600113305305488204665213841469519415116094330572703657595919530921861173819326117931051185480744623799627495673518857527248912279381830119491298336733624406566430860213949463952247371907021798609437027705392171762931767523846748184676694051320005681271452635608277857713427577896091736371787214684409012249534301465495853710507922796892589235420199561121290219608640344181598136297747713099605187072113499999983729780499510597317328160963
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Rob Thompson

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I hear a lot about HPOs; this post argues for the use of an effective strategy
An important characteristic of High Performance Organizations is continuous improvement and renewal. And a key element of achieving this is having a unique strategy.
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Rob Thompson

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This post get it totally correct about PDCA
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How lean has been used to help rebuild supply chains.
Bouncing Back: Supply Chain Risk Management Lessons from Post-tsunami Japan IndustryWeek Although trends such as lean manufacturing, just-in-time inventory, outsourcing and supplier consolidation have yielded compelling business benefits, they have also introduced new kinds of supply chain risk and reduced the margin for error without ... and more »
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Have him in circles
21 people
Nicholas Bufe's profile photo
Sandeep Kumar's profile photo
Antonio Ferraro's profile photo
Sixth Sigma's profile photo
Barry Jeffrey's profile photo
OSE European's profile photo
Don Fitchett's profile photo
Mike Wilson's profile photo
Jack Rubinger's profile photo
Work
Occupation
Minimise waste. Reduce variation. Create value.
Employment
  • Parker Hannifin
    Divisional QA Manager, present
Basic Information
Gender
Male
Story
Introduction
Robert Thompson is an engineer and manager by education; QSE professional by experience and statistical enthusiast out of necessity. Robert believes that although it is easy to lie with statistics, it is hard to tell the truth without them.

He holds a BEng (Hons) from the University of Northumbria, an MSc in Total Quality, Safety and Environmental Management from the Open University and an MBA from the University of Durham, along with several other qualifications. After completing a mechanical apprenticeship, he moved into planning for the offshore industry, followed by a move into quality for a consulting firm. Next he moved into high-volume electronics as a quality manager and finally to a filter manufacturing company in NE England.

He is an EFQM Business Excellence Assessor, Six Sigma Black Belt, Member of the Institute of Quality Assurance, Institute of Occupational Safety and Health, American Society for Quality, and also the Chartered Institute of Management.

View his full LinkedIn profile here:
http://uk.linkedin.com/in/robertthompson

You can send him an email here:

learnsigma @ gmail [dot] com

(Brackets added to thwart spammers, but just use the usual email format.)

Your email will be read and while he makes every attempt to personally respond to everyone who contacts him, due to the large volume of messages he receives daily a reply may not be prompt. Also if your e-mail doesn't contain a question that requires a response, please don't be offended if he don't reply.

Elsewhere on the internet

Rob also has another other blog: here which is all about his interests outside of work. You may also want to check out his Posterous blog where all manner of random stuff gets stored: check it out here.

Want more? Check out robert-is-aweso.me
Bragging rights
Completed an Ironman in 12h 30m
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
newcastle upon tyne