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Verified local business
Infinity Day Spa
Day Spa
Today 9AM–5PM
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This place has closed. Not true?
435 Angela Ln Crystal Lake, IL 60014
435 Angela LaneUSIllinoisCrystal Lake60014
(815) 444-7721
Day Spa, Facial Spa
Day Spa
Facial Spa
Nail Salon
Sports Massage Therapist
Waxing Hair Removal Service
Today 9AM–5PM
Saturday 9AM–5PMSunday ClosedMonday 10AM–7PMTuesday 10AM–7PMWednesday 10AM–4PMThursday 10AM–9PMFriday 10AM–7PM
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Review Summary
19 reviews
5 star
8 reviews
4 star
No reviews
3 star
No reviews
2 star
2 reviews
1 star
9 reviews
"A spa experience is supposed to be a stress free experience."
"Like some others here, I too am baffled by the negative reviews."
"Rude people why are you offering groupon when you dont want people to use it."
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Nicole Amato's profile photo
Nicole Amato
2 years ago
Like some others here, I too am baffled by the negative reviews. I purchased a Groupon for an aromatherapy/deep-tissue massage and it was just an amazing way to end the stressful work week. Robin was kind, Justine was an excellent massage therapist, and I felt totally pampered. I'd recommend this place to others and I even bought an early Christmas gift to use the same service I had!
Viquar Khan-Mundozie's profile photo
Viquar Khan-Mundozie
2 years ago
I lloked online at infinity day spa online booking and there was an openings the day I wanted the spa treatment but when I called to confirm this and as soon as I mentioned about the groupon they said nothing is available that week. Rude people why are you offering groupon when you dont want people to use it. Its a complete rip-off
Jennifer Randle's profile photo
Jennifer Randle
3 years ago
I'm taken aback by the bad reviews because my fiance and I have been there twice for couples massages and they are the best we've ever experienced. The owner is polite and welcoming and the therapists are very highly recommended. I had my second prenatal massage there. The first, at another spa, was horrible. At Infinity, it was absolutely wonderful. Yes, I do think they are too high priced. But you do get a great massage there. I'd rather pay more to get a great massage than less to feel worse than I left, like at the other place we went.
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Angelika Hanley's profile photo
Angelika Hanley
3 years ago
It's a shame that the owner is a HUGE B*TCH. She is extremely rude and has no customer service skills what so ever. She will make you know that you are wrong and make you feel like a fool. It's a shame cause after getting hundreds of massages over the years, Beckie was the best I have had yet and the spa was amazing. Until that owner is gone, I will not be going back.
Maura Sujdak-Fitch's profile photo
Maura Sujdak-Fitch
a year ago
Wow. They booked my massage appointment, last week, for today. I showed up and Lo and Behold, THEY ARE CLOSED!! No call, no wonder since I was using a gift certificate that my husband gave me. They got the $250 and I got zip. Nice way to do business INFINITY. No stars.
Kris Krajecki's profile photo
Kris Krajecki
2 years ago
Went here on a Groupon and loved it. I had no idea that they were right next door to FireBar in Crystal Lake. Once you go inside from the waiting area it is VERY nice! Dark harwoods and tile with candles and a waterwall made me feel relaxed and right at home. They showed me to the "locker room" which I was NOT expecting and was given a robe and slippers! AWESOME! Could have taken a shower and gotten ready with thier supplies if I wanted too! The deep tissue massage was great as well. Great value and I will be back. :-)
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Malissa Bader's profile photo
Malissa Bader
3 years ago
I got a groupon for waxing here, i'm not an overly sensitive person when it comes to waxing and have gone to a few other spas for waxing on the past, even one school. This was by far the worst waxing experience of my life. I'm a licensed cosmetologist so i'm comfortable stating these statements. the person they sent me with both times, applied the wax in the wrong direction and removed it in the wrong direction. when i confronted the girl about what she was doing she just told me it was a special wax and it was easier to do this way. the experience was beyond horrible. when i went back for the second time and asked for a different person i was told that it was not possible... gave her a second chance, just as bad... I feel for people just getting out of school, but it seemed like the girl they gave me had never even been to school. I never returned for the 3rd visit even though i paid for it Dont waste your time or many and dont risk your skin
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Marc W's profile photo
Marc W
2 years ago
A spa experience is supposed to be a stress free experience. Visit this business if you don't have enough stress in your life. Very impersonal staff.


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