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O'Charley’s Restaurant & Bar
Restaurant$$
Today 11AM–10PM
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2412 W Roosevelt Blvd Monroe, NC 28110
2412 West Roosevelt BoulevardUSNorth CarolinaMonroe28110
(704) 238-8554ocharleys.com
$$Restaurant, American Restaurant
Restaurant
American Restaurant
Bar & Grill
Brunch Restaurant
Southern Restaurant (US)
Today 11AM–10PM
Monday 11AM–10PMTuesday 11AM–10PMWednesday 11AM–10PMThursday 11AM–10PMFriday 11AM–11PMSaturday 11AM–11PMSunday 10AM–10PM
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Review Summary
3.5
28 reviews
5 star
10 reviews
4 star
8 reviews
3 star
2 reviews
2 star
2 reviews
1 star
6 reviews
Relaxed chain restaurant cooking American comfort staples, with a kids' menu & full bar.- Google
"The food itself was great too, I had the cat fish dinner and the potato soup."
"Probably the best fried chicken salad I've yet found."
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LeAnn Reynolds's profile photo
LeAnn Reynolds
a week ago
I would give no stars if possible. Service was beyond horrible. Waitress was rude would throw things on table and never asked if we needed anything after she took order. Steak was messed up and we had no silverware which she blamed on host. Manager took forever to find and redoes steak and burns it to a crisp. Says he is making a new one then decides to clock out and go home. We sit and wait for over 30 min to find out he left and did not tell the other manager who just wanted to tell us about her serving job. Will NEVER BE BACK. Go somewhere else to spend your money.
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Terry Leigh's profile photo
Terry Leigh
3 weeks ago
My wife and I went here for lunch today and it was possibly the worst customer service I've seen. 1. All of our food orders were wrong 2. The place was completely empty yet it took an hour to get our food and 20 minutes to get a table! 3. The first thing the waitress said to us was that we couldn't combine our combo with the "Free Pie Day"?!? 4. Took our drinks for a refill and we never got them back until after we were done eating. For a lunch in the middle of the week, this should have been easy for them to fulfill but they were eager to disappoint.
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Sam Rogers's profile photo
Sam Rogers
5 months ago
I was in here a few days ago with a group of close friends. We sat on the wall that is on the side of the kitchen. Our waitress was excellent and she did everything we asked! The thing we hated was that we could here the yelling from the kitchen. A lady was yelling and screaming at her employees. We brushed it off and then the same lady came out and walked over to a server and started yelling at her. We all were put off and wished we never came and gave this place out money. The managers came out and we saw her name was Cindy. She was rather rude during our greet and made us feel unwelcomed. Sorry, but unless she leaves we are never coming back!
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Eric Little's profile photo
Eric Little
2 months ago
Father's day disappointment. Seated for 15 minutes before asking for waitstaff. Had to change meal twice due to kitchen being out of menu items on an already limited menu. First visit to O'Charley's in many years that was this disappointing.
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Wayne L.
2 weeks ago
Love their chicken pan pie & loaded potato soup is one of the best from any restaurant. Have to say that their customers should have a choice between bacon bits or no bacon bits in the potato soup. Great service, great atmosphere, great food. Not too crazy about free pie Wednesday or any desserts for that matter.
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Lauren Horton
2 weeks ago
Despite all the reviews online we decided to come and try it anyway which probably was the worst mistake we made today. First we waited about 10 minutes for an available seat and when we got to table we saw that there was at least 10 tables that were open and where people could've been sitting down eating when there was a line at the door with a 15 to 20 minute wait. Was told that waitress was cut and wasn't serving those table! Second, my son orders the kid hamburger and received a huge hamburger bun with a little tiny paddy inside. Third, my husband stake wasn't cooked way he wanted it but had good seasoning on it when they brought out the second steak it had no seasoning and still not cooked right. My chicken tenders were burnt to a Crisp had to reorder them. the ones that were brought back out where OK. Then while you're eating the air-conditioning above our table leaked on my husband's arm and in his food. We really should have listened to the reviews.
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dylan ward's profile photo
dylan ward
3 months ago
I love this place everything on the menu is good the staff is great and you will always see a manager checking on the customers and staff to see how things are going. If you order a steak they will wait til you try the first bite to make sure it's cooked just the way you like it. This place is always awesome
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Javier Torres
4 months ago
Enjoyed the food very much. Service started off a bit slow since we waited a bit before anyone even came to seat us, but after that our server was very friendly, very helpful. The food itself was great too, I had the cat fish dinner and the potato soup. The catfish was well seasoned and the soup, that soup was tasty. Oh we had the fried green tomatoes, also very good. Not everything was perfect, we had a few hiccups but the server was quick to fix any of the small issues. Manager even came over once to make sure we were OK, I thought that was nice. I'm giving 4 stars because I feel they could be a bit better prepared, it wasn't packed or anything when we got there, so not coming over to seat us right away gave a bad first impression. We were also sat without any utensils, which again, at a busy time I can understand. I'm not a food critic so I can't really explain why the food was good, I just know I personally really enjoyed it.
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