Profile

Cover photo
Verified local business
Better Business Bureau Serving Northeast California
Non-Profit Organization
Today 8:30 am – 5:00 pm
86 followers|273,257 views
AboutPostsPhotosYouTube

Stream

 
Did you experience an Internet outage yesterday?
If you live in the Sacramento area and experienced shoddy Internet service yesterday, there's a chance it wasn't your provider's fault. Federal investigators say someone has been attacking high-cap...
1
Add a comment...
 
What to know about making a donation after the Charleston massacre. 
In the wake of the horrific shooting that killed nine people at the Emanuel African Methodist Episcopal Church in Charleston, South Carolina, BBB Wise Giving Alliance is warning about the potential for fund raising scams, and is urging donors to be aware of the different circumstances that often emerge in tragedy-related philanthropy.
1
Add a comment...
 
Wise water tips. 
As California residents, we’ve all heard about the severe drought that is wreaking havoc in our state. What’s a business to do in the throes of such a calamity?
1
Add a comment...
 
Uh oh... lose your wallet?
I watch enough Lifetime movies to know what can happen if your identity is stolen. One wrong move and your entire life will be in the hands of someone else. But
1
1
Samuel Hernandez's profile photo
Add a comment...
 
May is National Moving Month! #TipTuesday   #NationalMovingMonth  
“Know someone who's moving? Tag them below! #NationalMovingMonth #TipTuesday”
1
Add a comment...
 
It's almost Mother's Day! Have you bought a gift yet?
Have you bought your Mother’s Day gifts yet? If not, you still have a few days to pick up a card or flowers, but you better move quickly! According to the Na
1
Add a comment...
Have them in circles
86 people
Pre Employ's profile photo
CannabisShares.com's profile photo
Samuel Hernandez's profile photo
Serrina Johnson's profile photo
soundara rajan's profile photo
Lions SightandHearing's profile photo
CannabisAdviser.com's profile photo
Resolute Tax Services's profile photo
B.B.B. Wisconsin's profile photo
 
3 #Summertime Scams You Want to Avoid. 
Summer is great in Northeast California. But in the midst of the hiking, swimming, and hot summer nights, scam artists are lurking in the shadows waiting to steal your money, or worse - your identity.
1
Add a comment...
 
College is great! Student loans.. not so much. 
Paying off student loans can be stressful, and confusing. What’s the difference between a direct loan and an alternative, or institutional loan? Should you hire someone to help you deal with your debt?
1
Add a comment...
 
Learn about card skimming and how you can avoid it!
Have you swiped your credit or debit card recently at a gas pump, ATM or to pay for a movie rental? Then yes, it’s possible card skimming can happen to you.
1
1
Samuel Hernandez's profile photo
Add a comment...
 
Five ways to take advantage of this year's ‪#‎MemorialDay‬ sales!
1
Add a comment...
 
Planning on traveling this summer? Scams to lookout for. 
The summer vacation season is just around the corner! Before you go, if you’re heading abroad, or even to a domestic city like New York, it’s a good idea to
2
1
Samuel Hernandez's profile photo
Add a comment...
 
BIG thanks to American Mobile Shredding, Boys & Girls Club of Greater Sacramento, and Mel Rapton Honda for their help at Saturday's Shred Event!
“Big thanks to American Mobile Shredding, the Boys & Girls Club of Greater Sacramento, and Mel Rapton Honda for their help at our Shred Event on Saturday!”
1
Add a comment...
Contact Information
Map of the business location
3075 Beacon Blvd West Sacramento, CA 95691
3075 Beacon BoulevardUSCaliforniaWest Sacramento95691
(916) 443-6843necal.bbb.org
Non-Profit Organization, Business Management ConsultantToday 8:30 am – 5:00 pm
Monday 8:30 am – 5:00 pmTuesday 8:30 am – 5:00 pmWednesday 8:30 am – 5:00 pmThursday 8:30 am – 5:00 pmFriday 8:30 am – 5:00 pmSaturday ClosedSunday Closed
As a business supported nonprofit, Better Business Bureau strives to foster trust in the marketplace through the promotion of truthful advertising and ethical business practices.

Your Better Business Bureau serving Northeast California includes 24 counties: Alpine, Amador, Butte, Calaveras, Colusa, El Dorado, Glenn, Lassen, Modoc, Nevada, Placer, Plumas, Sacramento, San Joaquin, Shasta, Sierra, Siskiyou, Stanislaus, Sutter, Tehama, Trinity, Tuolumne, Yolo, and Yuba.
Google+ URL

Street View

Panorama
Your Activity
Write a review
Review Summary
3.6
18 reviews
5 star
9 reviews
4 star
1 review
3 star
No reviews
2 star
1 review
1 star
7 reviews
"...attempting to hold these business owners accountable."
"My most recent complaint was towards a threading service."
Photos
Scrapbook photo 2
Scrapbook photo 3
Scrapbook photo 4
Scrapbook photo 5
Scrapbook photo 6
Upload public photo
People
Have them in circles
86 people
Pre Employ's profile photo
CannabisShares.com's profile photo
Samuel Hernandez's profile photo
Serrina Johnson's profile photo
soundara rajan's profile photo
Lions SightandHearing's profile photo
CannabisAdviser.com's profile photo
Resolute Tax Services's profile photo
B.B.B. Wisconsin's profile photo
All reviews
Tamara Pedersen
in the last week
Horrible, illegal actions, am taking them to Attorney General, if you have problems with them that are detrimental in numerous ways, don't be surprised. Look up how to file a complaint about them on the web. You will see how bad they really area. An absolute harmful waste of time, siding with the businesses, they do NOT support consumers. Just check out who some of their sponsors are i.e., Moving and Storage companies. They also try to get you to reveal personal information about yourself and post it on-line which is illegal. Please don't waste your time with these incompetent people who misrepresent themselves and their mission. Wow! Very bad! My complaint was against Elk Grove Moving and Storage who dropped my piano and will not honor the claim even after hiring a piano expert as instructed per EG Moving & Storage owner Mike Long. That costs me $85. PLUS $20 in requested paperwork to BBB (Bad Business Bureau!) They are definitely in cahoots with businesses as the other reviews state.
• • •
Steve Brooks's profile photo
Steve Brooks
9 months ago
Like most review sites, consumers should know that BBB gives positive ratings based on how much a business pays them. Many would call this type of business a "racket" and not completely honest. Case in point, as long as we paid BBB to be "Accredited", we had an A+ rating. After four years, when we decided we weren't gaining benefit for the $500 a year subscription, we let them know we were canceling. BBB didn't like the loss of income, so they downgraded the company to "No rating" even though there were no changes, and no complaints filed by consumers. We asked them about it and they apologized (a year ago) and said they would remedy the situation if we submitted a formal request. We did, but our business still shows the same on their website. It's not just a gripe about our status with BBB, but to educate people that BBB shouldn't be totally relied on for ratings. And a reminder that the best way to review a business is by word-of-mouth and first-hand experience.
• • •
Response from the owner - 7 months ago
Our ratings do not rely on accreditation nor do they consider the amount of support received from any business which is based on the number of employees. A small business typically pays less than $400. All of our ratings and BBB Accreditation relies upon the BBB Standards of Trust as their basis. We monitor the marketplace, including those who choose to seek accreditation to promote a trusted and ethical marketplace. We deny and revoke accreditations each month for those who do not maintain or exceed the BBB Standards of Trust/Code of Business Practices. We issue “No Ratings” when we do not have sufficient information or are analyzing a business’s record. These are routine processes and are not directed to any business for any reason, nor would they be used to engage a business in BBB Accreditation. We would like to help the reviewer and connect them with their local BBB; all we require is a response from the reviewer to do so. As it stands now, we haven’t received a response to our request. We agree that consumers should use any source they deem reliable to help them make a trusted decision. We disagree though that word-of-mouth and first-hand experience is the best or only ways to do so. Your local BBB is here to help you. We answer the telephone, respond to emails, meet people in public and promote trust and ethics through all of our efforts. We’re your local non-profit with “boots on the ground” and we’re sponsored by businesses who firmly believe that trust is important. Please send us the name of your company at info@necal.bbb.org and we can help you with your BBB Business Review.
SUPERDOG TRAINERS's profile photo
SUPERDOG TRAINERS
3 months ago
BBB shakes down small mom and pop businesses. If you quit as a member you get an "F." These people are animals and it is amazing they are not in prison for extortion and the whole scam closed down long ago. If you are a small business DO NOT sign up or you will sorry.
Henry Armstrong's profile photo
Henry Armstrong
a year ago
My problem was with a publisher who continued to send their publication to me after my paid subscription had expired and then tried to force me to pay for those issues which I had not authorized. I gathered up all of my correspondence and other evidence and sent it to my local BBB office with a cover letter explaining my problem. About a week later, I received a letter from the local BBB office which contained a quoted excerpt from correspondence sent to them in answer to my complaint. In that quote, the named publisher explained that they had removed all records from their accounts receivable books resulting in a statement that I did not owe them any more money. They also hinted to an apology for the incident. I am very grateful for the people of the local BBB for their assistance in solving this wrongdoing on the part of; let's call it a less than honest publisher.
• • •
John Clark
3 months ago
I had a complaint about a business in NE California, I referred the matter to the Better Business Bureau. Within a very short time after I filed the complainant, I received a communication from the BBB and later that day spoke with an agent, a Richard Luong, personable and diligent. The matter was resolved to my satisfaction. Communications with BBB are very fast and efficient, and it appears that they are on the job 7 days a week. This is a low impact way to resolve consumer issues, both for the consumer and the business in question. After many decades of dealing with one bureaucracy or another, my experience with the BBB was a real breath of fresh air. Thank You John Van Gelder
• • •
Anne Baxter
9 months ago
This is the second time I have contacted the BBB over problems with my Health Insurance carrier over the past couple of years. I am confident I would still be without my overdue refund check had I not contacted the BBB. The Better Business Bureau is the best for helping the "little guy" deal with problems with the big corporations. When all my efforts to resolve an issue are met with unending chaos and lack of follow-up/ resolution, I turn to the BBB. They are the best solution in order to stop wasting time spinning in the corporate customer chaos. Most of these large companies do not like the negative attention of having a spotlight shone on their lack of efficiency and questionable ethics: They promptly cough up the money once you file an issue with the BBB (& it's free)! I greatly appreciate the BBB for their help and service in assisting me to get some justice!
• • •
Jesse Nix's profile photo
Jesse Nix
a year ago
The Better Business Bureau here in Northeast California helped me resolve a dispute with a local business. If not for the intervention of the BBB and Ashley Mauch, I do not think I would have gotten a refund and my property returned. I really appreciate the help of Ahsley Mauch and the BBB. It's nice to know that there is someone out there who stands up for the little guy.
Phyllis Dean's profile photo
Phyllis Dean
2 years ago
The BBB helped my mother's case within the time frame out lined in their application. There was a response in 2 days, the merchant contacted my mother to resolve the matter the same day, and resolution was made! The BBB followed up the merchant to ensure the matter was complete, and they contacted my mother to make sure she was satisfied with the out come before final closure. This is a lot of follow up and accountability for a business to do, to keep merchants accountable for the service they advertise, that they will provide to the consumer upon their patronage. I recommend the use of the BBB when ever possible.
• • •