Excellent customer service! The staff was very knowledgeable on current deals and went out of their way to find us the best possible option to upgrade our devices and save us money on the plan. The agents were also extremely friendly and fun to be around. Best Verizon store hands down.
BEST Customer service EVERY !! Out of all the Verizon stores that are located around my house, I choose to drive just alittle bit further away because of the way the respect and way me and my family are treated at Verizon north reading. Sandro has been helping me and my family for over 4 years now and has never disappointed us . GRADE A PLUS for every one at Verizonight a North Reading ! most definitely recommend every one else to go work with them next time .
Sandro, Vera, and Jake at IM Wireless/Verizon in North Reading are the epitome of excellent service and professionalism. They have helped me numerous times with my phone service, whether it is purchasing a new phone or giving me the straight sorry on a damaged phone. They work hard and care about the customer with no attitude which is refreshing in thus fast pace world. I highly recommend them.