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Jeffrey Powell
Lives in McKinney, TX
416 followers|18,522 views
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Jeffrey Powell

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Eggs and Graphic Design: Communicating Expectations to a Client
How do you communicate expectations of quality, deadlines, and cost to a client. See my latest blog post and leave your experiences and suggestions there please. Any shares are greatly appreciated.

http://www.adviceinteractivegroup.com/i-like-my-graphic-design-hard-boiled-not-over-easy/

Thanks! No spam please.
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wow great resource 
very useful who wants to build easy website
Thanks for this post
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Jeffrey Powell

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Jeffrey Powell

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Own your artwork!
I help to set up online properties for a lot of local clients in the service industry as well as national clients that carry a high level of brand recognition. In working with these two different type...
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Jeffrey Powell

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Interactive Star Wars SEO Quiz? Yes, please...and may the force be with you!
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The word, avatar, seems to have origins in Hinduism but has only been used in mainstream Internet lexicon for less than 20 years. No kids; the idea of an avatar, Hindu or binary, was not created by Ja...
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Have him in circles
416 people
CSS Light's profile photo
Shahzad Anjum's profile photo
Scott Anderson's profile photo
Joydeep Bhattacharya's profile photo
Pista Kanwar's profile photo
Lauren Farmer's profile photo
Roberto Pecora's profile photo
Layla Stidham's profile photo
Erin Minett's profile photo
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Vice President of Marketing
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Male
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God give me style and give me grace...
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Internet Marketing | Content Marketing | SEO | Writer | Video | Graphic Design
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Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
McKinney, TX
Previously
Carrollton, TX
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I walked in at 6:31 pm tonight with my 3 yr old. I was asked how I could be helped and when I said I needed a state inspection, the friendly greeting turned into the unsure and stuttering response of, "Uh...well, we're actually done for the day." I looked a my watch, then at the direct mail flyer that had inticed me to give Driver's Edge a try. On the direct mail flyer it says, "Amazing hours, Mon-Sat 7am-7pm," so I looked up, puzzled. I lifted the flyer to eye level and stated that the flyer says you're open until 7 pm. The employee, who was standing next to another employee checking out the only other customer in the place, said, "We're finishing up some other customers." I looked inquisitively past the two employees and customer at the checkout and into the 4-bay lanes that hold 2 cars each like any other Kwik Kar at which I normally have service done. I saw only 3 cars (I may have missed a 4th, but that still leaves 4 open spots). I was done at this point. No other customers physically waiting for their vehicles. One customer checking out. At least two employees with seemingly nothing to do but wait for the clock to hit 7 pm. A new customer with expensive marketing materials in hand who is waiting to convert that expenditure into what I'm sure is a measurable ROI, and several open bays; yet I'm told at 6:31 pm that "We don't serve your kind here," to quote Star Wars. The service takes 15 min (at least at Kwik Kar). I took my sons hand and said, "I won't be back," and left out the front door. I work with local businesses on a daily basis. I actually help develop web based products for local businesses to help market and improve their online reputation through feedback and then work to convert that positive sentiment into leads that generate business. After consulting with hundreds and hundreds of local businesses, let me explain the bear trap that plagues their perception: that it's not their fault. Somehow, they aren't responsible for converting the lead when it shows up, in this case physically, in their lobby. Driver's Edge, in this case, chose to market locally through direct mail, which in the early 00's had about a 1-1 1/2% conversion rate. It's probably about the same or less now with the rise of digital. I was to be included in that percentage for this specific campaign. I had a need. They were going to fill it. Or so I thought. Because a couple of employees decided that they were going to clock out at 7 pm on the dot (who knows if they actually stayed to "finish up some other customers," who were nowhere to be seen); this campaign is a failure. If the same attitude continues, who knows how much other revenue is and has been left on the table. Driver's Edge, when a lead shows up in your lobby and you literally turn him away during advertised open hours, do not wonder why your ROI isn't higher. Know this: it's your fault. I will thank you for one thing. As my son was asking me questions about why were were leaving so quickly after arrival, I was able to have a very impressionable conversation on the meaning of hypocrite. I'm sorry I ever thought of cheating on you Kwik Kar. See you Saturday morning, old friend.
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Public - 3 weeks ago
reviewed 3 weeks ago
Shipped the day artwork and payment was received. Received shirt 3 days later. Everything was as I expected and I'm very happy with the quality. I have used many different larger digital printer operations before for 100+ shirt orders and Custom Print Tees does the same quality for a better price. Will get my repeat business. I am working on a new design now.
Public - 4 years ago
reviewed 4 years ago
As a consumer of the JetStar service I cannot express how simple and effective this company is to work with. Call in, same day delivery for almost all situations if needed. It is not like using other larger couriers where you cannot talk to someone or must use a complex website to even schedule a pickup which might not even happen until it is too late. Accomodation. This is what you are buying with JetStar. JetStar is "Alright, alright, alright!" as Matthew McConaughey would say. Just ask him.
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Public - 8 years ago
reviewed 8 years ago
4 reviews
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Great service. Came home after being gone in the afternoon on a Sat. & air was not blowing cool. Called Southern Comfort and within 30 min., BJ was out to my McKinney TX home. Diagnosed the problem quickly, did not try to up-sell, & showed me how he diagnosed the problem. Normally would have had the part in his truck but had to come back first thing Sunday morning. Before he left Sat., he showed me how to keep my home as cool as possible to sleep during the night. Was back early Sun. morning and fixed problem before the weather was getting hot again. Had my air conditioning back running perfectly in less than 12 hours. Many of my friends have had to wait 4-5 days at least this past summer for their air conditioning to be fixed. Will recommend.
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Public - 4 years ago
reviewed 4 years ago