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Cal Romens
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I don't typically take the time to write reviews...however, we have been so impressed with what I'll call Bubon's brand of full service, I felt compelled to share our experience. It is evident great care was taken to create an environment that is warm & welcoming.From the first phone contact to schedule an appt., to your first step in the door & through out your care by a geniune, engaged & pleasant staff. The convenience of the ever growing locations makes it easy to find an appt. workable for us.With the email updates & appt. reminders to confirm,it simplifies things--I guess they text as well. I know I have seen great savings in mailers for first time patients too.We have had the same great experience @ four of the locations we have been to over the years with our youngest two in orthodontics. The physical environment {though my FAV is still Pewaukee} --Wauwatosa being the newest & now only minutes from our house--is made comfortable with features like play areas, fish tanks & fireplaces.The kids & sibs can occupy themselves with video game centers as well.One even has a small lending library besides the standard mags. In the long WI. winters, hot coffee, tea or cocoa can take the chill off while you wait. An insider recently told me iced tea & maybe iced coffee may be coming for our hot summer months.What's next--- a wine & cheese bar? Maybe leather couches & fresh bakery to go with the coffee--but don't forget gluten -free. Hmmmm....Who needs Starbucks when you can chill @ the orthodontists office! I almost forgot to mention beside all these creature comforts{since with orthodontics you are generally visiting for years} the doc shows his appreciation for his patients a couple times a year by renting a roller rink or a movie theatre annually. Ultimately, though this is all nice & appreciated, all the bells & whistles don't matter if the docs aren't providing top notch service to match. Dr. Bubon has the right formula-{JMJ}-how else would he continue to grow?These guys are the most educated & knowledgable on all aspects of orthodontics.They are always current & striving to better the process & service. Congrats on your growth & continued blessings as you bless others! The Romens Family{Jill, Randy Max & Cal}
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Public - a year ago
reviewed a year ago
Don't like this prison......
Public - 2 years ago
reviewed 2 years ago
2 reviews