I coined the phrase “Enterprise 2.0” in a spring 2006 Sloan Management Review article to describe the use of Web 2.0 tools and approaches by businesses. I also began blogging at that time, both about Enterprise 2.0 and about my other research. I also maintain a Facebook profile and Twitter account.
My book on Enterprise 2.0 was published in November of 2009 by Harvard Business School Press.
In the July / August issue of Harvard Business Review Erik Brynjolfsson and I published “Investing in the IT that Makes a Competitive Difference,” a summary of our research investigating IT’s links to changes in competition. This work was the first to reveal that competition began to heat up in the US in the mid 1990s – to become faster paced, more turbulent, and more winner-take-all – and that this acceleration was greater in industries that spent more on IT. This research continues, and continues to highlight that technology appears to be significantly reshaping the landscape of competition.
I'm the author or co-author of more than fifteen scholarly articles and ninety case studies and other materials for students and teachers of technology. This work has convinced me that modern information technology is the most powerful tool available to business leaders, yet also the most misunderstood and under-appreciated resource at their disposal.
In 2008 I was named by the editors of the technical publishing house Ziff-Davis number 38 in their list of the “100 Most Influential People in IT.” I was also named by Baseline magazine to a separate, unranked list of the 50 most influential people in business IT that year. I was invited by Prof. Gary Hamel to join a ‘renegade brigade’ of thinkers in the task of assembling a set of Moon Shots for Management, which was published in the January 2009 Harvard Business Review.
I speak frequently to both academic and industry audiences, and have taught in executive education programs around the world.
I received my Doctorate from Harvard Business School, and completed two Master of Science and two Bachelor of Science degrees at MIT.
You can reach me by email at this address.