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Aura Laser Skin Care
Skin Care Clinic
Today 10:00 am – 6:30 pm
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Aura Laser Skin Care

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20806 Bothell-Everett Hwy, Suite 102, Bothell, WA 98021
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Aura Laser Skin Care

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20806 Bothell-Everett Hwy, Suite 102, Bothell, WA 98021
1
Add a comment...
Contact Information
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20806 Bothell Everett Hwy Suite 102 Bothell, WA 98021
20806 Bothell Everett Highway Suite 102USWashingtonBothell98021
Skin Care Clinic, Laser Hair Removal Service
Skin Care Clinic
Laser Hair Removal Service
Facial Spa
Medical Spa
Today 10:00 am – 6:30 pm
Monday ClosedTuesday ClosedWednesday 10:00 am – 6:30 pmThursday 10:00 am – 6:30 pmFriday 10:00 am – 6:30 pmSaturday 10:00 am – 6:30 pmSunday Closed
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Aura Laser Skin Care offers cutting edge aesthetic & age-defying skin treatment that combines human touch with the latest in laser therapy and hair treatment.

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Review Summary
3.6
9 reviews
5 star
3 reviews
4 star
1 review
3 star
No reviews
2 star
2 reviews
1 star
3 reviews
"Had a consult with Aura laser skin care 2 weeks ago."
2 reviewers
"I bought the Groupon that Aura offered for laser hair removal."
"After my free consultation, I started the FotoFacial treatment right away."
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All reviews
Jeri Leasure
9 months ago
I'm not writing a review on the quality of service because I never made it to my appointment. The front desk called to cancel my appointment. When I called back to reschedule the front desk person was extremely rude and degrading. I would never allow them to touch my face.
Response from the owner - 4 months ago
This is very upsetting to hear, Jeri, and you should know that your feedback is being taken seriously. We'll follow up with the staff to ensure that future patients are only treated with the utmost respect. Hopefully you could reconsider booking an appointment with us now that some time has passed. We'd love a chance to show you the five-star experience you deserve. -Aura Laser Skin Care
A Google User
4 years ago
I bought the Groupon that Aura offered for laser hair removal. I was so disappointed off that bat that I canceled my Groupon with them. First off, when I tried to schedule my appt, I called and the number went straight to a voice mail, even though it was within business hours. I left a message and never got a call back. So a week later I tried again...same thing that happened the first time. One day later I finally got a call back from a very rude lady that sounded like I was bothering her by setting an appt. I let her attitude go and was just happy they finally called me back. I set the appt for today, 2-23-11. An hour later, ANOTHER lady called me to set up my appt. I told her that I already made one, but confirmed the date and time with her. At the end of our conversation she said, "We look forward to seeing you next week!" I got there 15 mins before my appt and waited while one lady chatted with a friend about some mutual friends fro about 10 mins. Then another lady asked me if she could help me and I let her know I was there for my appt. She looked like I was crazy and asked for my name. After looking at the computer for a min she informed me that my appt was not until 3-23-11. I told her that I talked to TWO seperate people and both told me my appt was on 2-23. She basically told me I was lying. So I asked if there were any openings today, to get me in and she said no. As soon as I got home I called Groupon and canceled my voucher with them. There is NO WAY I will trust a company to do my laser hair removal that can't even get their patients scheduled the right way. I am so disappointed, because I already scheduled my WHOLE day around this appt. UPDATE: To top off this mess...a manager just called my phone and told me that I wrote a "slanderous review and their attorney will be contacting me" My review is not slanderous, since that would imply that I made a false and malicious statement or report about someone. Glad to know that I made the right decision about not using this company.
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Response from the owner - 4 months ago
I know it's been a few years, but you should know that this hasn't fallen on deaf ears. Scheduling your appointment shouldn't have been this difficult, and I'm sorry that this happened the way it did. We're really trying to improve, and feedback like this is what's going to help the most. Hope all is well these days. -Katy I
A Google User
3 years ago
They over sold the deal on Groupon. Have under staff to handle the customers. Phone calls went straight to voice mail or put on hold for ever until gave up. Left message with phone # never got a call back. Schedule book 5 weeks out and some time got cancel just few days before the appointment. Very disappointed.
Response from the owner - 4 months ago
Sorry for the late response, but we want you to know that your comments haven't gone unheard. We're sorry that you got mixed up in the Groupon debacle; that was our mistake. We've only gotten better over the past couple of years, though, so we hope you'll give us another shot. -Aura Laser Skin Care
ATT QE's profile photo
ATT QE
3 years ago
A Google User
3 years ago
"I used to tan a lot when I was younger, and so I got wrinkles very early on in life. I used cremes and medications, some costing me over 200 dollars. The wrinkles took over my skin, and I was very upset when the cremes did not work. My friend suggested I call Aura Laser Skin Care, explaining that they would have a laser machine suitable for me. It was one of the best things I have ever done for myself. After my free consultation, I started the FotoFacial treatment right away. After a few times, I watched as my skin tightened, and my wrinkles disappeared before my eyes. It was spectacular. It has been three months since my last treatment, and my skin is as nice as the day after. I had wrinkles all over my chest, face, and hands, and now all those areas are smooth. The team of skin care specialists were very professional, and offered me a great price! They did outstanding work, and were very gentle throughout the process! I now use Aura Laser Skin Care for all my skin care needs.
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A Google User
5 years ago
had a consult with Aura laser skin care 2 weeks ago. I recently started having acne breakouts on my chin and cheeks at 34?? i have had a stubborn patch of dark spot on my cheek since the my last pregnancy. i talked to them about treament options. I was blown away how passionate and detail oriented the gal was about what they do there. I have to take my hat off to them they are serious about skin care. I didn't feel pressured i was given a few options i happen to be only able to afford the least costly of all, but i was told i would still be able to see results with that particular package too, even though the ideal would have cost much more! I had my first treatment a couple of weeks ago and let me say I AM IMPRESSED!..my skin is tighter the dark spot on my right cheek is hardly noticeable which was a major concern for me... i just can't believe it.. i had treatments elsewhere other medical spas too, but i never got results like this! I am now very confident in them and if you are thinking about your skin and any treatments head to Aura you'll be surprised! Gee Gee hansen
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A Google User
2 years ago
Technicians and availability is not great. Very disappointed by the customer service and sloppy laser work. This is just my experience, I'm sure there are great ones, but I won't be going back.
A Google User
3 years ago