Jack Buchanan: Stitched up a loose loop on my MSR Hubba one-person better than new, beginning of July. Just got back this week from Middle Santiam Wilderness. No problem with tent. Sam did the phone work after you got the tent. Liked the USPS delivery option. I worked on delivery day it came, so mailman left tent at my door. Perfect ! (UPS makes me wait till they try come again or go to their store.) I'll recommend your company to friends. Thanks for the good workmanship and convenient service!
The Gear Fix, LLC: Thanks Jack! Really appreciate you taking the time to write the feedback.