When he finally thought that we were important enough to take our order he came around and pretended like he was busy…very unlikely. Ive worked in the food business before and I know you are never too busy to say “hello”, take a drink order within the first 5 min of someone sitting down. We finally got to order our food and I got chicken wings with fries and my friend got an zinger mountain melt and THAT’S IT… Not a crazy order, not a difficult complicated order, not a “hey im a douchebag and I would like to change the entire menu order”. Let me tell you the food took FOREVER!!!! And we have to repeatedly ask “ hey is the food ready”, I mean cus by then it was around @11pm already and we are super hungry. We finally get our food and the zinger mountain melt my friend got was the wrong order. But everything else came out ok… RICARDO came to the table and said with an ENTITLED VOICE “you ordered a zinger melt not a mountain melt and I have it written right here…” and he showed us his little black where he wrote the order in. HOW RUDE IT THAT!!! I KNOW WHAT I ORDERED AND I CLEARLY REMEMBER WHAT MY FRIEND ORDERED!!! JUST GET THE FOOD AND STOP PLAYING GAMES RICARDO.
We waited another 20 min before we had to ask Ricardo “hey are the ZINGER MOUNTAIN MELT almost ready.” He said let me check came back and told us that the kitchen burned the food. Come on really…. That’s when we got a little frustrated and we asked for the manager. The manager came over and we explained what happened and he said no problem we will make a new zinger right away and it will be out in 5 min (which It was). He also said that he would take the zingers off our tab… But when we got our check RICARDO tried to charges us for the zingers.
How do I explain RICARDO…. He is like the creepy friend you haven’t seen in a while if you were walking down the street and you know hes up to no good, so you cross the street to avoid any contact.
So we asked for the manager again, we finally got the zingers taken off and left. I would not recommend this restaurant to anyone not even my worse enemy which we can call “RICARDO”. Do go here SERVICE SUCK, WORSE EXPECIENCE EVER, EVER , EVER!!!!