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Image Optometry
Today 9:30AM–6PM
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3353 Kingsway Vancouver, BC V5R 5K6 Canada
3353 KingswayCABritish ColumbiaVancouverV5R 5K6
Optometrist, Contact Lenses Supplier
Contact Lenses Supplier
Sunglasses Store
Today 9:30AM–6PM
Saturday 9:30AM–6PMSunday ClosedMonday 9:30AM–6PMTuesday 9:30AM–6PMWednesday 9:30AM–7:30PMThursday 9:30AM–6PMFriday 9:30AM–6PM
WHY IMAGE? Simple. We’re the largest, most affordable eye care chain in BC and the largest on-line optical store on earth. Here, you can try glasses and contacts on before you buy! Online prices – ‘bricks and mortar’ service. Try before you buy!
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Review Summary
8 reviews
5 star
4 reviews
4 star
1 review
3 star
No reviews
2 star
2 reviews
1 star
1 review
"I found a better deal with good customer service at Factory Optical."
"Best priced glasses and eye exam."
"Whomever answers the phone is extremely rude, raised their voice at me as well."
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All reviews
Monica Forster's profile photo
Monica Forster
3 months ago
Love Image Optometry - and have been seeing Jerry for over 30 years - originally at the west Broadway location. Have never been treated rudely by any of the staff at any of the locations. Find that with the groupon i always get a great deal on my glasses and/or contact lenses. Would recommend this place to anyone, and having said that some of my family members visit this location as well.
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Ernie LeBlanc
8 months ago
Extremely rude staff and unprofessional optometrist who interrupted me repeatedly when I talked and rushed through the exam far too quickly claiming he had people waiting.
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nina n
2 years ago
At the end of May 2013, I went to the location on Kingsway to use my Groupon. I had an excellent experience, overall. The optometrist was nice and wasn't impatient with me during the vision test (I've had optometrists at other places roll their eyes and sigh at me). The gentleman there is a pro, and he is just awesome. He gave me good advice on selecting frames. When my glasses were ready, he fine-tuned them so that they fit perfectly. And I LOVE my new glasses. Much better than the ones I've received from Clearly Contacts, to be honest. I will definitely come back again.
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Jeremy B
3 years ago
After my own personal experience, I went online and read the reviews to see what others had written and consider if I should write anything. Usually I don't write online reviews, but I decided to write one seeing as I had a similar experience to Mr. Cuss Tomer, (I agree with the replied comment on the name, trying to be clever, but doesn't quite work). However, with only two reviews and one of them echoing my own experience, I thought I should write something. Whomever answers the phone is extremely rude, raised their voice at me as well. It was a gentleman, perhaps the same one mentioned in the other review. As a result, I won't go to this location to purchase, I will go to another location, or perhaps another company. After reading the reviews and responses, I had to laugh at Dr. Boyco's response. Sure, maybe they singled you out incorrectly and it was another gentleman who they spoke with. But you totally missed the point of the review. To make it clear to you: Some of the staff at this location are rude and should be educated on customer service. Or perhaps your company only likes to educate your staff in Latin phrases? Perhaps you could educate me? "What is the Latin word for 'denial'?"
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Response from the owner - 2 years ago
Futue te ipsum
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Yash Chawla
a week ago
Great caring people, every time Dr. Dhaliwal and all other team members have provided excellent services!!!
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Kula Chilli
a month ago
Best priced glasses and eye exam. I come here often
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Shannon Fraser
3 years ago
I recently purchased glasses at Kingsway Image Optometry. The gentlemen helped me find my perfect pair of frames. I also received a full pair of glasses (D&G frame) with coatings for half the price it would've cost me online or at another competitor!! I was extremely thrilled!! I will always shop at Image Optometry from now on. Thank you again!!!
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Ted Jasinski
3 years ago
Not bad prices but rude staff. I found a better deal with good customer service at Factory Optical.


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