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SureCritic
108 followers -
Actual Customers, Trusted Reviews. Review Marketing and Business Transparency with SureCritic.
Actual Customers, Trusted Reviews. Review Marketing and Business Transparency with SureCritic.

108 followers
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SureCritic's posts

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Want to know if someone in your company has NOT responded to a review? 

We’re excited to announce a major update to our alerts and notification platform that provides you with even more visibility into the customer experience, including an alert that lets you know when a review has not received a response! Get the full scoop and visit our blog at: http://blog.surecritic.com/product-update-notifications-alerts.
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As consumers, we’re constantly asked to give more feedback. Should “I’m happy” be enough? We discuss this topic in our latest blog post: http://blog.surecritic.com/im-happy-enough.
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Great customer service is going above and beyond to exceed customer expectations. Nice job by the team at Titus-Will Hyundai! http://bit.ly/1lFlwrP
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Should customer verification be required to post online reviews? 

Chefs in France think so and have launched a campaign to ban online reviews that are insulting or defamatory. http://bit.ly/1ltzzB0
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“Good customer service is realized when things don’t go as intended and steps are taken to rectify the situation.” Fantastic job by the team at Hyundai of White Plains! http://bit.ly/1qWIbNL
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Two thumbs up for the service team at Earnhardt Hyundai North Scottsdale for taking quick action and repairing a damaged relationship with a valued customer. Nice work! http://bit.ly/1pG0k0C
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It's #ThrowbackThursday AKA #TBT. What was this Ford classic also known as?
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Thanks to our friends at Baxter's Automotive, including mascot Sam, for sharing their "Wall of Reviews and Thank You Cards" with us. Very cool! http://www.surecritic.com/reviews/baxters-automotive
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Riverside Hyundai’s commitment to customer service is like no other. Just check out this recent ReScore Reviewᵀᴹ. Nicely done! http://www.surecritic.com/reviews/riverside-hyundai
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