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Verified local business
Better Business Bureau of Acadiana
Non-Profit Organization
Today 8:00 am – 4:00 pm
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4007 W Congress St Lafayette, LA 70506
4007 West Congress StreetUSLouisianaLafayette70506
(337) 981-3497lafayette.bbb.org
Non-Profit Organization, Business Management ConsultantToday 8:00 am – 4:00 pm
Monday 8:00 am – 4:00 pmTuesday 8:00 am – 4:00 pmWednesday 8:00 am – 4:00 pmThursday 8:00 am – 4:00 pmFriday 8:00 am – 4:00 pmSaturday ClosedSunday Closed

Our Vision:
An ethical marketplace where buyers and sellers can trust each other.

Our Mission:
BBB’s mission is to be the leader in advancing marketplace trust.

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Review Summary
4 reviews
"Big deal!"
"They are charging ppl higher prices for the food than whats on the menu..."
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All reviews
Mary Ledet
2 months ago
After spending over $23,000 on a botched job on our classic 1935 car at a business with an "A" rating, we contacted the BBB for help. After many rounds of correspondence with the business and phone calls to the BBB, the collision business was given an "F" rating by the BBB! Big deal!!! We got no restitution and the complaint was never resolved! He was punished with an "F" rating and we were told that was bad for a business! OOOOOO All the BBB did was waste our time! We had to incur further expense to have the botched job repaired by a reputable business who also had an "A" rating! This was really an "A+" place! Now 2 years later, we noticed that the botched repair place now has a "C+"! We were told by the BBB that because time had gone by his score went up. (So if a pedophile molests your child, 2 years after the fact all is forgiven an he is not listed as a sex offender?????) The establishment in question went from an A to a F and now at a C+. The BBB DOES NOT PROTECT THE PUBLIC. THEY ARE POWERLESS IN HELPING. THEY ONLY SHARE INFORMATION ABOUT SCAMS THAT THEY GET INFO ABOUT FROM THEIR NATIIONAL OFFICE. BEWARE AREA PEOPLE! THE ACREDITED BUSINESSES MAY NOT BE ALL THAT AND A BAG OF CHIPS!
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Deborah Guidry
2 years ago
Caution to anyone in the Lafayette, LA area. If Dr. Curtis Roy and associates is your dentist, consider a second opinion for their treatment plan. I am paying $6500 on dental work for my frail 79 year old mother that will NEVER be done, thanks to CARE credit. The impressions were the shady part...as frail as she was, with her cardiac history, they still recommended impressions for a partial upper bridge and full set of dentures for lower. I asked them not to proceed until after her cardiologist appt 3 days later. When her cardiologist said "NO!", I called them that same day..I was willing to pay for the dental appt, X-rays,and the materials used to make impressions. They called me 3 weeks later to say the bridge and dentures were ready. Two weeks later, I received a bill for almost $11,000 from care credit! Called Care Credit, and only the dentist's offfice can get my Care credit cancelled.Dentists was willing to credit my account only for the extractions and actual placement of bridges! So now my bill is just $7000(interest is already accruing!)
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Hampton Inn Front Desk
4 months ago
China wok in Lafayette, La. is a rip off. They are charging ppl higher prices for the food than whats on the menu when you call in a delivery order. when the menu prices are mentioned, she procedes to say its an old menu. But how?!?!?, When I receive the same menu with my delivery orders always and not to mention this is the menu that was given to me the day before. And when you ask for management they hang up on you. Something is not right about this business. Ive also noticed its always the girl working on the weekends. Always!!!!! people are getting ripped off and this is sad!!!!! I hope this company is investigated!!!!!
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Erika Valentine
2 years ago
A customer complaint was dealt with and explained to the BBB. The end result was the customer was satisfied with the resolution. We still get a bad rating for a satisfied resolution. The BBB uses their system to extort money from businesses.