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CubeSmart Self Storage
Self-Storage Facility
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3501 Washington St Gurnee, IL 60031
3501 Washington StreetUSIllinoisGurnee60031
(847) 244-4544cubesmart.com
Self-Storage Facility, Automobile Storage Facility
Self-Storage Facility
Automobile Storage Facility
Moving and Storage Service
Storage Facility
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Review Summary
4.6
17 reviews
5 star
14 reviews
4 star
1 review
3 star
1 review
2 star
1 review
1 star
No reviews
"Excellent service, facility and pricing both as advertised."
"The people at the office are great but price increase is crap!"
"Overall great customer service!"
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Patricia Williams's profile photo
Patricia Williams
3 weeks ago
Very friendly, professional and helpful. All my questions were clearly answered. I was amazed how quick the registration process was. Storage units are clean and appealing, security cameras and coded entry. A safe feeling that your belongings are in a secure environment. Patricia
Богдан Нескородев's profile photo
Богдан Нескородев
a month ago
Jen was very helpful and polite and really helped me answering all my stupid questions. Super service!!!! Jen did great job
Aleksandra Petrovic's profile photo
Aleksandra Petrovic
7 months ago
I've been renting a climate-controlled unit there for 9 months. The girls there Marisol and Yolanda are so sweet, much nicer than the people at Public Storage who I tried to go to first. The unit is perfect for everything I needed to store from my apartment. Which was great because moving from one state to another is very stressful. Anything I need the girls can help me with, whether its advice on how to store things or any other questions I have. My grandma loves them too! My only problem is the Auto Parts City place next door, whose trucks constantly make monsterous potholes, and when you ask them to fix the holes you get "We're working on it".
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Deborah Allen's profile photo
Deborah Allen
2 months ago
Customer Service was awesome, I had an appointment, and was in and out in no time. The staff took me to my unit, asked me if it was enough room, did I need another size, bigger or smaller. Overall great customer service!!!!!
SUE ORTIZ's profile photo
SUE ORTIZ
a month ago
Jen in the office is very friendly and helpful! She makes you feel welcome! The storage facility looks very clean and safe. The only problem is the road to turn into the storage building is very bad with many pot holes. I thought I was going to get a flat tire when I drove in. Just make sure you use causion and go very slow. Don't know who owns that part of the street. It's a dead end. The best part was being able to use thier truck for free to move in! Great place! I would highly recommend and use this storage again.
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Gina Hernandez's profile photo
Gina Hernandez
6 months ago
Went from paying 50 time 75 dollars for storage space pissed me off because all my things are in there and I don't have time to move it from one storage to another in such a short notice. The people at the office are great but price increase is crap!
Rhonda Abbott's profile photo
Rhonda Abbott
7 months ago
It was a very pleasant atmosphere! Yolanda & Marisol were very forth coming & helpful, when it came to what size unit that I would need & exactly how much it would cost me per month. To asking if they could help me with anything else, even as much as asking if I had ample transportation to get my things there. They didn't miss a beat, they had everything covered. The best part was I wasn't pressured into getting anything that I didn't need. Thanks again to both, Yolanda & Marisol @ the Cubesmart Storage in Gurnee, IL.
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Betty Lewis's profile photo
Betty Lewis
7 months ago
Marisol and Yolanda are lifesavers,very professional and courtesy and have very good personalities and are extremely helpful. I just rented a second unit with them today and they have just been great! They are always so kind and keeps me smiling even when I am not in the best moods. Way to go Marisol and Yolanda!!! Thanks for always being there for me.

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