Profile cover photo
Profile photo
Gregory Ciotti
3,552 followers -
Read a lot, do a lot, write a little.
Read a lot, do a lot, write a little.

3,552 followers
About
Gregory's posts

Post has attachment
Illustrations are much more than digital decor. Individually, they reinforce and even further develop important points in a piece of writing; collectively, they coalesce to form your brand’s visual fingerprint.

Post has attachment
When you can't give customers what they want, perception can make all the difference.
Photo

Post has attachment
The 2016 Customer Support Salary Study — an annual survey and report on customer support compensation across companies, industries and the world.

Post has attachment
The quality of your customer support will never exceed the quality of the people who provide it. Download +Help Scout's new book on how to build an industry-leading support team.

Post has attachment
Great post by our support lead, Justin: "Your support team may well know more about what customers are struggling with than the people building the product."

Post has attachment
Contrarian advice from David Ogilvy, "The Father of Advertising," on leading creative teams.

Post has attachment
‘Tis the season for giving, so our product marketer Mo wrote up a quick guide on using GIFs to improve support.

Post has attachment
“Grit is stamina. Grit is sticking with your future day in and day out – not just for the week, not just for the month, but for years. Grit is living life like it’s a marathon, not a sprint.”

Post has attachment
Some concise and helpful advice on dealing with blank page syndrome.

Post has attachment
Sooo catchy.
Wait while more posts are being loaded