Profile

Cover photo
Gregory Ciotti
Works at Help Scout
Lives in United States
3,035 followers|124,282 views
AboutPosts

Stream

 
Don't let  #growthhacking  ruin the customer experience! There's much more to sustainable growth than "up and to the right" as fast as possible.
5
Add a comment...

Gregory Ciotti

Shared publicly  - 
 
7 habits of incredibly happy people. Humbled by the crazy positive reaction this article is getting, thanks!
8
3
Tim Lemieux's profile photoGlen Long's profile photoRob Cubbon's profile photoGonzalo Ferreyra Jofré's profile photo
2 comments
 
Great article, +Gregory Ciotti :)
Add a comment...

Gregory Ciotti

Shared publicly  - 
 
Calvin: Sometimes when I'm talking, my words can't keep up with my thoughts. I wonder why we can think faster than we speak?

Hobbes: Probably so we can think twice.
8
2
Amaris Dolly's profile photoPhil Ward's profile photoKathleen Burns's profile photo
 
Heh... And all this time I thought people talked faster than they could think...
Add a comment...
 
Those who do not move do not notice their chains.

This quote really got me thinking about what it means to enforce some discipline in your life, if only to see how you'd react when you can't do what you want.

(It's impossible to tell that you're addicted to something until you try to stop.)

C.S. Lewis expands on this idea in a much broader sense with the following quote:

No man knows how bad he is until he has tried very hard to be good.

Only those who try to resist temptation know how strong it is. After all, you find out the strength of the German army by fighting it, not by giving in. You find out the strength of the wind by trying to walk against it, not by lying down. A man who gives into temptation after five minutes simply does not know what it would have been like an hour later.

That is why bad people, in one sense, know very little about badness. They have lived a sheltered life by always giving in. We never find out the strength of the evil impulse inside us until we try to fight it.

What do you think?
15
3
kirti nayak's profile photoAshlé G's profile photoMJ Bush's profile photoBrendan Tjahjadi's profile photo
 
give a man a mask and he will show you his real face
oscar wilde
Add a comment...

Gregory Ciotti

Shared publicly  - 
 
Life lessons from chess

- "After the game is over, the king and the pawn go back in the same box."
- Winning a game of chess often means sacrificing something. In other words, "to make your life better, be willing to risk making it worse."
- A knight is useless in the corner, similar to how your own assets are useless unless used wisely.
- Pawns take the brunt of things (inequality), but can still make their way to become the best piece in the game.

Just some goofy thoughts from a casual fan of chess, what else would you add?
11
4
Gregory Ciotti's profile photoBeyza Aktas's profile photoMJ Bush's profile photoDewane Mutunga's profile photo
4 comments
 
+Ramsay Taplin you cheeky bastard, loved that.
+MJ Bush Love em'! And you're right, I miss playtime haha
+Dewane Mutunga Yeah buddy! Not as much as I'd like though.
Add a comment...
Have him in circles
3,035 people

Gregory Ciotti

Shared publicly  - 
 
Why do haters have to hate? In this new article, I explore why negative comments stick out like a sore thumb, and why the Internet turns so many people into assholes.
7
S Hoffman's profile photo
 
This article was a great analysis on hateful criticism. I enjoyed reading it :-). 
Add a comment...

Gregory Ciotti

Shared publicly  - 
 
Whenever anyone—young and old alike—steps up to the counter, Weaver waves a blue-and-white pompom and chirps "Hi everybody, welcome to Arby's!"

That. Is. Adorable.

https://www.helpscout.net/blog/remarkable-customer-service/
4
1
Dawn M's profile photo
Dawn M
 
This makes me Smile! I bet she is a joy to be around and brings happiness everywhere she goes.
Add a comment...

Gregory Ciotti

Shared publicly  - 
 
The best way to change your habits... is to control your environment.

In a new Sparring Mind post (testing out a shorter style), I go over some research and techniques on utilizing your environment over willpower in order to influence behavior.

Let me know what you think!
19
6
Beth Phillips's profile photoJanet Choi's profile photoMansu Edwards's profile photoTania Dakka's profile photo
22 comments
 
Systems for success, that has been a hallmark of my business life for 30 years. I call a certain amount of people, and I will get a certain amount of responses. I send out a certain amount of marcomm materials, I will get a certain amount of results.

With my book writing this year about how to reinvent your life, I focus on systems. Those absolutely make it easier to accomplish my intentions.
Add a comment...

Gregory Ciotti

Shared publicly  - 
 
Hilarious/insane quote about Jeff Bezos:

Jeff is not wired that way. There are very few people in technology and business who are what I'd call apex predators. Jeff is one of them, the most patient and intelligent one I've met in my life. An apex predator doesn't wake up one day and decide it is done hunting. Right now I envision only one throttle to Jeff's ambitions and it is human mortality, but I would not be surprised if one day he announced he'd started another side project with Peter Thiel to work on a method of achieving immortality.

Such a powerful description of how those rare people with insatiable drives are able to live with such ambiguity. For Bezos, it seems like there is no thought of "I just need to ___". That's a thirst that won't ever be quenched, and I wonder if that constant quest is its own reward, and if Bezos is a happy guy? Certainly an inspiring read either way.

From this article, really exceptional stuff: http://ciotti.cc/HpqBC7
8
Add a comment...
People
Have him in circles
3,035 people
Work
Occupation
Marketing
Skills
Cooking up crazy mad delights.
Employment
  • Help Scout
    2012 - present
Basic Information
Gender
Male
Story
Tagline
Dropping science like a kid from Catholic school.
Introduction
Gregory Ciotti
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
United States
Links
Other profiles
Contributor to