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Cold Stone Creamery
Ice Cream Shop$
Today 12–10PM
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2911 Chapel Hill Rd #240 Douglasville, GA 30135
2911 Chapel Hill Road #240USGeorgiaDouglasville30135
(678) 838-9400coldstonecreamery.com
$Ice Cream Shop, Bakery
Ice Cream Shop
Bakery
Restaurant
Frozen Yogurt Shop
Today 12–10PM
Sunday 12–10PMMonday 11AM–10PMTuesday 11AM–10PMWednesday 11AM–10PMThursday 11AM–10PMFriday 11AM–11PMSaturday 11AM–11PM
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Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Cakes, Shakes, Birthday Cake the Way You Want It.
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Review Summary
4.0
11 reviews
5 star
6 reviews
4 star
2 reviews
3 star
1 review
2 star
No reviews
1 star
2 reviews
Ice cream chain offering design-your-own creations hand-mixed on a granite slab, plus shakes & more.- Google
"Good food, friendly service, horrificly loud music."
"...be hitting the ice cream shoppe across the street with my $ every week now."
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Shaniece Veasley's profile photo
Shaniece Veasley
2 weeks ago
My babies had fun. Kept saying "Wow!" Lol; I accidentally dropped one of our scoops on the floor, they gave me another free of charge. Presentation was cool, but honestly I like Brusters better (as far as the actual taste of the ice cream). The kids didn't even finish theirs, despite being "wowed" by the atmosphere, so I'm assuming they would agree w/me when I say Brusters tastes better. The place is still fun, however.
Erendira Terrell's profile photo
Erendira Terrell
a year ago
The icecream was just fine but the customer service was just horrible. I walked in and I didn't see anyone for a minute. When they finally saw a person in the front they came out. No smiling or welcome. I am so upset because I work in customer service myself and this was unacceptable.
Wonder Goon's profile photo
Wonder Goon
3 years ago
Good food, friendly service, horrificly loud music. Be prepared to shout to be heard.
A Google User
4 years ago
The icecream varies each time you go, but the best flavors are always in short supply because they are made in limited amounts on site. Service is good, and its a nice place to wrap up a date or get together with friends. And if you tip them they sing!!!
Brandon Sams's profile photo
Brandon Sams
6 months ago
This place never fails. Cold Stone Creamery had the best presentation of service of ice cream that I can always enjoy. Watching the mix, the creation gets my palate waggin. The Douglasville Georgia location knows how to treat.
Dville Resi's profile photo
Dville Resi
2 years ago
Always been a big fan of this place, it HAD good employees, in the past but wow... The employee, didn't listen as my wife explained she didn't want the melted 'syrup' in the bottom of the container as they almost licked it clean. Then when the manager was asked, she spider monkeyed my wife right from the start and took absolutely no responsibility for the lack of "customer first" attitude. In fact quite the opposite. Totally un-professional, and un-called for. Got heated to the point which I had to explain to her, the sunday night manager, I didn't want her speaking to my wife that way or should she to any customers. Too bad for them, we will be hitting the ice cream shoppe across the street with my $ every week now.
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Jeff Codio's profile photo
Jeff Codio
a year ago
Always get great service from employees with a smile.
Jeffrey Lewis's profile photo
Jeffrey Lewis
3 years ago
GREAT FOOD BUT REALLY EXSPENSIVE

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