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Erik Sandquist
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Chatbots are becoming industry-standard for insurers. These five tips make it easier to build and deploy one that will delight your customers and drive competitive advantage.
http://insuranceblog.accenture.com/five-principles-for-deploying-insurance-chatbots?sr_source=lift_polar&c=fs_dibfy18gpl_10000099&n=smc_0917
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Most insurance chatbots are information retrieval devices. But these four insurers have gone far beyond that with bots that point to the future. http://insuranceblog.accenture.com/insurance-examples-of-next-generation-ai?sr_source=lift_polar&c=fs_dibfy18gpl_10000087&n=smc_0917
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Chatbots are growing in popularity. But while they might seem new, insurers have been using them for a decade. Here’s a look at where chatbots started in the industry and where they are headed.
http://insuranceblog.accenture.com/how-chatbots-are-transforming-insurance-eight-examples?sr_source=lift_polar&c=fs_dibfy17gpl_10000434&n=smc_0717
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To develop and adapt emerging distribution models, insurers should take five key steps in areas ranging from rapid innovation to talent http://insuranceblog.accenture.com/balancing-todays-requirements-against-those-of-the-future?sr_source=lift_polar&c=fs_dibfy17gpl_10000410&n=smc_0717
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To develop and adapt emerging distribution models, insurers should take five key steps in areas ranging from rapid innovation to talent http://insuranceblog.accenture.com/seizing-the-distribution-opportunity-five-key-steps?sr_source=lift_polar&c=fs_dibfy17gpl_10000400&n=smc_0717
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By becoming Living Businesses that evolve with the customer, insurers can create new opportunities for growth
http://insuranceblog.accenture.com/making-insurance-a-living-business?sr_source=lift_polar&c=fs_dibfy17gpl_10000392&n=smc_0717
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Insurance is a prime candidate for digital disruption, so insurers need to be thinking about new approaches to distribution
http://insuranceblog.accenture.com/mounting-pressure-on-traditional-insurers?sr_source=lift_polar&c=fs_dibfy17gpl_10000385&n=smc_0717
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Insurers are facing digital disruption from many directions, but new technologies and emerging distribution models can help them prevail http://insuranceblog.accenture.com/insurance-distribution-the-need-for-change?c=fs_dibfy17gpl_10000360&n=smc_0916
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Insurers can become Ecosystem Orchestrators to broaden their revenue base and their customer offerings
http://insuranceblog.accenture.com/the-ecosystem-orchestrator-giving-the-customer-broader-options?c=fs_dibfy17gpl_10000339&n=smc_0916
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