Profile

Cover photo
Verified local business
Smart Motors Toyota/Scion Sales & Service
Toyota Dealer
Today 7:00 am – 5:00 pm
44 followers|1,597,022 views
AboutPostsPhotosYouTube

Stream

 
Thank you to everyone who voted for us in Madison Magazine's annual readers poll.  "Best of Madison" Auto Dealer & Auto Repair!  
1
Lolita Martens's profile photo
 
Drive up, leave your car, get a drink, read your book or watch their t.v, they call your name in 20 min., pay your bill, they give you your keys and a code for a car wash and you are on your way.  Fastest, cleanest, kindest way I know to get an oil change!
Add a comment...
 
It's the biggest event of the season and it starts today! http://ow.ly/Eq8Zt
1
Add a comment...
 
The SEMA auto show was happening this week in Vegas. Scion showed up with this retro xB mod. NICE! http://ow.ly/DZ0Od
Scion is really channeling the weird at SEMA with its '70s inspired xB and tC influenced by the metal band Slayer.
1
Add a comment...
 
Toyota has earned the coveted top spot among Consumer Reports' annual reliability ranking! Still the reigning king of quality!
http://www.usnews.com/news/business/articles/2014/10/27/toyota-tops-consumer-reports-reliability-rankings
DETROIT (AP) — Toyota continues its winning streak atop Consumer Reports' annual reliability rankings.
1
Add a comment...
 
@UnitedWayDaneCo swung by with one of the prizes of this year's #GiveUnitedUWDC campaign. It's already giftwrapped!
1
Add a comment...
 
The end of an era. The 2014 FJ Cruiser will be the final model year. Going out in style with the "Ultimate Edition."
1
Add a comment...
In their circles
1 person
Have them in circles
44 people
Benjamin Freedman's profile photo
TOYOTA.'s profile photo
ken lejsek's profile photo
PP Car Care's profile photo
Shoppriceus America's profile photo
Hannah Smart's profile photo
Shoppricenz New Zealand's profile photo
Cheryl Gest's profile photo
Smart Motors's profile photo
 
Winter weather is very, very near. @Channel_3000 and our service manager Jim, have some car prep tips. http://ow.ly/E4WUR
Mary Jo Ola gets some ideas from Smart Motors for preparing your car for winter.
1
Add a comment...
 
As gas prices drop, hybrid incentives spike! Our Hybrid Expert brings the knowledge on these related markets. http://ow.ly/DVvop
1
Add a comment...
 
A little teaser of the all new 2015 Toyota #Camry. Expect the update to turn some heads. http://ow.ly/CaCUz
1
Add a comment...
 
Voting is open for Madison Magazine's Best of Madison poll. We'd love to have some loyal customers cast their votes! You can vote daily thru the end of October. Thanks, everyone! http://ow.ly/BEvM4
1
Add a comment...
 
"The selling point for me on the Prius was the way it drove and the way it handled" - Watch @Toyota #Prius Portraits http://ow.ly/Bnnu9
1
Add a comment...
Contact Information
Map of the business location
5901 Odana Rd Madison, WI 53719
5901 Odana RoadUSWisconsinMadison53719
(608) 275-7808smarttoyota.com
Toyota Dealer, Car Detailing Service
Toyota Dealer
Car Detailing Service
Used Car Dealer
Auto Body Parts Supplier
Car Rental
Car Service
Auto Body Shop
Tire Shop
Oil Change Service
Brake Shop
Today 7:00 am – 5:00 pm
Monday 7:00 am – 8:00 pmTuesday 7:00 am – 8:00 pmWednesday 7:00 am – 8:00 pmThursday 7:00 am – 8:00 pmFriday 7:00 am – 6:00 pmSaturday 7:00 am – 5:00 pmSunday Closed
Smart Motors has been a family owned business in the Madison area since 1908! For over 100 years we have provided quality products and outstanding service to the community.

We offer new Toyota and Scion vehicles, as well as maintenance and express lube services at our Odana Rd facility, and pride ourselves on exceptional customer service. Our dedication to customer satisfaction has been rewarded by customer loyalty, acknowledgement from Toyota for performance and excellence, and the title of Wisconsin's #1 Toyota dealer.

We also offer used vehicles at our Smart Budget and Smart Motors Pre-Owned lots, as well as auto collision repair through Ball Body Shop and glass repair through Novus Glass. All of our facilities and services allow us to take exceptional care of our customers.

Come see what sets Smart Motors apart and what has allowed us to be a part of the Madison community for over 100 years.
Google+ URL
People
In their circles
1 person
Have them in circles
44 people
Benjamin Freedman's profile photo
TOYOTA.'s profile photo
ken lejsek's profile photo
PP Car Care's profile photo
Shoppriceus America's profile photo
Hannah Smart's profile photo
Shoppricenz New Zealand's profile photo
Cheryl Gest's profile photo
Smart Motors's profile photo
Write a review
Review Summary
4.2
163 reviews
5 star
113 reviews
4 star
12 reviews
3 star
9 reviews
2 star
12 reviews
1 star
17 reviews
"I will return to Smart Motors Toyota for future purchases."
57 reviewers
"Really appreciate how sales atfnd service staff treat people."
"From a very satisfied Toyota owner and Smart Motors customer, Jim."
Photos
Scrapbook photo 2
Scrapbook photo 3
Scrapbook photo 4
Scrapbook photo 5
Scrapbook photo 6
Upload public photo
Your Activity
All reviews
Kelle Cannon
3 weeks ago
I recently purchased a vehicle from Scott Nelson and Smart Motors. I had previously purchased two Toyota vehicles from Jon Lancaster. I had no idea that buying a new vehicle could be such a great experience. Scott was honest, informative, knowledgeable, patient and happy to answer any questions that I had. Most of all, I felt I received a very fair deal. It would have been much easier for me to purchase from the other Toyota dealer in town as it is much closer to where I live and work. However, Scott made the whole process so easy and enjoyable that I never considered purchasing anywhere but at Smart Toyota. Thank you Scott!
• • •
Response from the owner - 2 weeks ago
Thank you for the comments/feedback and rating, Kelle.
Scott Wright
3 months ago
I recently bought a tonneau cover for my Tacoma and needed to have it installed. I contacted Mike and Andy who were the sales team when I bought my truck and within a few hours I was on-site having it installed by the rest of the professionals. The waiting area is top notch - hot coffee, cookies, soda and juices with soft chairs and today's paper. They let me know that it was taking a little longer than expected (no extra charge for the time to do the work), and frankly, its nice to hang out in their awesome show room and look at new vehicles and accessories. The people and the product are top rate in my book.
• • •
Response from the owner - 3 months ago
Thank you for the review and comments, Scott. Stop back anytime; the guest lounge is always stocked (as you described) and seeing the latest models in the Toyota line up. Enjoy that new Tonneau cover - just in time before the big snow fall!
Johnalee Taylor
2 weeks ago
I have always enjoyed great customer service, wouldn't dream of taking my Venza anywhere else! The waiting area is always clean and well stocked which is wonderful if you have to wait for your vehicle. Service is prompt and they keep you well informed of what needs to be done.
Response from the owner - 2 weeks ago
Hello Johnalee, and thank you for the feedback on our service department. I will make sure they see your comments ~ it's always nice to get direct feedback, so thank you. Cheers!
Kevin Rehl
2 months ago
I posted the review below 3 weeks ago. No response yet. Since then, positive reviews posted have had responses from Smart Motors. Why not me? "Dishonest service...horrible customer experience. Brought Rav4 in for an oil change. Service department explained that the threads in the oil pan where plug goes were stripped and would cost $550 to replace. They went on to explain that this was due to the high mileage on the vehicle. This was completely dishonest of them. They finally admitted that the issue had nothing to do with vehicle milage and was from improper removal and installation. They still refused to admit fault and said I would have to take legal action if I wanted to pursue the issue. What kind of response is that??? I've heard about service shops being dishonest and taking advantage of people but never experienced it until now. Very upsetting. Do not take your vehicle here!!!"
• • •
Max Koch's profile photo
Max Koch
in the last week
I found the service department to be easy to work with and easy to communicate with. I'm happy with their diagnosis and work. I didn't shop around for comparable repair costs, but I was content knowing that they would have all of the skills, tools and OEM parts. I also found their multi-point inspection helpful. If a problem comes up with their repair, I'll update this review.
Bill Bill
3 weeks ago
I took the car in for a tire pressure light and drove out $480 dollars later. To say the staff was unfriendly would be inaccurate. They were approachable and talkative. My feeling that I was 'upsold' some repair services may be conjecture but my recent experience certainly will give me pause to carefully consider my options the next time my car needs service.
Response from the owner - 2 weeks ago
Thank you for the feedback, Bill. I will be sure to share you feedback with our Service Manager as a reminder to be sure our team is explaining everything so you have a clear understanding of what is being recommended.
Ron Curran's profile photo
Ron Curran
2 months ago
We use Smart Motors Xpress Lube for our 2011 RAV4's maintenance. The main reason we use it is for the convenience of the hours they are open. The staff is very courteous and professional. An added bonus is Smart Motors is about $10 cheaper on a regular oil/filter change than competitors and we get a free car wash also.
Response from the owner - 2 months ago
Thank you for the comments about our Express Lube, Ron. I will be sure to pass along your kind words to the Team, and thank you for continuing to service your RAV4 with us! We appreciate it.
Toni Pabon's profile photo
Toni Pabon
a month ago
I purchased my new Sienna at Smart Motors and my experience was everything I expected it to be. My sales rep Mike Kluvia was courteous and timely. He found me the perfect van for me and my family and he did it in one hour. I met him during my lunch break and he knew I had limited time. We got down to business and within one hour, we identified a vehicle and settled on a price. Two days later we were the proud owners of a new Toyota Sienna. The vehicle I wanted was not in stock so Mike and his team sourced the vehicle from another location. I was impressed by the speed at which they work. Everything went smooth including the financing. I worked with Finance Manager Chad Ohly and I was able to get a loan that fit my monthly payment expectations. Chad was low key and he did not pressure me to buy all the extra “stuff” which would have made my monthly payment higher. I was able to get an extended warranty and keep my monthly payment in line. He understood where I wanted to be and he made it happen. I felt good with this purchase and I had no buyer’s remorse. The sale and financing was fair and good. I will return to Smart Motors Toyota for future purchases.
• • •
Response from the owner - 2 weeks ago
Thank you Toni for the business and feedback on your latest experience with Mike and the rest of the team here at Smart. Cheers!