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Casino Training Academy
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You get one chance at making a good first impression, give yourself better odds at making a strong one by following these seven nonverbal tips: http://ow.ly/JFex3078du4
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When it comes to developing a successful marketing strategy, demographics and psychographics play a fundamental role in identifying the audience that you’re trying to engage. http://ow.ly/YKzi306qz9M

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How does your casino inform guests about all the exciting events you have going on? Learn how email marketing is one of your most effective and cost-efficient channels for connecting with guests. http://casinotrainingacademy.com/news
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First impressions are heavily influenced by non-verbal cues, and the first thing guests will pick up on is your attitude. Make a conscious choice about the attitude you present when greeting your guests because they will definitely remember it.
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To turn new customers into repeat customers, it's important to train your staff to treat every customer in a professional matter. These four tips can help influence the experience guests have at your casino: http://bit.ly/1QJLNOw
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Happy employees make happy customers! Managers can help their employees feel appreciated by catching them doing something right and offering a specific, timely compliment on a job well done. Learn more about leadership: http://bit.ly/1TJ6ReD.
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During this team building activity, the Lode Star Casino team is moving the center object from one side of the room to the other while holding different lengths of rope to control it. And as an added challenge – most team members have their eyes closed! The team needs to focus on cooperation and respect as they work to successfully move the object.
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Is your team trained and ready for the increased casino and hotel traffic coming your way this summer? Here are five things to keep in mind to succeed in leadership: http://casinotrainingacademy.com/news
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