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Coveo
Upskill Your Business With Search
Upskill Your Business With Search
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KM solutions for customer service & support have a poor track record of success. Here's how you can break the rip & replace cycle.

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Gartner has recognized Coveo as a Leader in its 2014 Magic Quadrant for Enterprise Search!

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Is your organization struggling to create value from it's knowledge assets? Learn the 4 ways to unlock knowledge in your organization to overcome the shortcomings of traditional knowledge management programs.

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Today, we're excited to announce the latest release of Coveo for Sitecore, designed to empower marketers to create powerful, contextual & compelling site search experiences that drive conversions. Learn how it works.

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Effective customer service requires that employees & customers can find the right knowledge at the right time. Discover how better access to knowledge is changing customer service (for the better).

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Only 13% of companies say their employees have access to their collective knowledge. That small percentage of companies understands that their assembled knowledge is both a strategic differentiator and their most important asset – and they are leveraging that asset in new ways to drive value. Learn how they are doing it: http://ow.ly/wkML0

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Colleagues easily share information and tacit knowledge when they get together. But in a world of virtual work teams and globally diverse organizations, how do employees know who’s doing what and when they need to know it, so they can share? Watch this Webinar by Diane Berry to learn more about the benefits of applying Big-Date principles to collective enterprise knowledge. http://ow.ly/wkjg4

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As a trusted investment manager, Majedie Asset Management relies on the collective knowledge of its employees to manage consistently high performing funds. However, with a knowledge base co-located across multiple platforms, employees were relying on personalized ad-hoc tactics for finding relevant information. Find out how Coveo now offers them a consolidated view of relevant contextual information, allowing greater insight for more informed decisions.

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Are you overlooking the one feature of your company’s website with the most potential to improve website performance? Consider the role of site search, and discover 4 keys to execute it successfully. http://bit.ly/1hrAJnz

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A quick, visual guide for marketers on how to use website search to improve conversions and customer experience.  Read our eBook “Website Search is Business Critical, and Marketers Should Own It” for further insights and find out how marketers can own and manage this critical visitor experience.
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