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Red McCombs Ford
Ford Dealer
Today 8:30 am – 9:00 pm
66 followers|979,590 views
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Red McCombs Ford

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Don't get caught with a dead battery! Come in and see us, we'll check it for free.
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Red McCombs Ford

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Spring has sprung! It's okay to break out your whites again.
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Red McCombs Ford

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What's your flavor for weekend fun?
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See the all new 2015 Mustang in theaters March 14.
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Did you know that the #Ford Super Duty is available in 15 hard-working models? Check them out!
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Have them in circles
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Red McCombs Ford

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Get creative. #fordsync
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Don't depend on luck for your next vehicle purchase. Go green with Ford this Saint Patrick's day!
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Traveling up to 85mph on electric power alone Fusion Hybrid is ready to take you to your spring break destination!
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Red McCombs Ford

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Are you ready to party? Check out the Fiesta ST and go further with #Ford this weekend!
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The best just got better. Take a look inside the new Ford Focus!
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Got a tough job? Come in and find out why owners trust Ford trucks to get the big jobs done.
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Contact Information
Map of the business location
8333 Interstate Highway 10 San Antonio, TX 78230
8333 Interstate Highway 10USTXSan Antonio78230
(210) 349-4949saford.com
Ford Dealer, Auto Tune Up Service
Ford Dealer
Auto Tune Up Service
Oil Change Service
Auto Body Shop
Used Car Dealer
Today 8:30 am – 9:00 pm
Monday 8:30 am – 9:00 pmTuesday 8:30 am – 9:00 pmWednesday 8:30 am – 9:00 pmThursday 8:30 am – 9:00 pmFriday 8:30 am – 9:00 pmSaturday 8:30 am – 9:00 pmSunday Closed
The 5 time "President's Award" winning Red McCombs Ford.
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Jon B
reviewed 2 weeks ago
On 20 June 2014, I went in to Red McCombs Ford to hopefully complete a deal on a Ford F150 XLT. I shook on a great deal with the salesman, who was very helpful. I was told a percentage for the loan of less than 1%. When it came time to sit down with the finance guy, he told me it was 3.64%. Finance guy brought in salesman and he admitted he told me less than 1%. Finance guy could not tell me how much I would pay in interest if I paid it off in 3 months. He could just tell me the overall interest over the course of the loan (36 months...). I had already started all the paperwork and everything and just needed to sign the finance portion. Red McCombs Ford had me at a sweet deal, but I did not appreciate being told one thing I shook on and then be told something different when working a deal with finance. It was the principle of the matter that bothered me. During this time, the sales manager never came and spoke with me. The finance guy was stuck in the middle. After I told him I would do the deal, but it would reflect on surveys; he went and spoke with sales manager. Finance guy came back and said based on everything that occurred, the sales manager was pulling the offer off the table. Not once did the sales manager speak to me; I place the blame squarely on the sales manager on duty on 20 June 2014....I don't even know their name! I can only assume they did not want the bad surveys.
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ratmgr
reviewed 3 months ago
We were very unhappy with the service we recently received on our 2012 Expedition. There was a coupon described on the website for The Works Oil change service package for $39. We called the day before to find out EXACTLY what additional charges would be incurred if we were to bring in our vehicle. We were told about additional quarts of oil, oil disposal, and taxes. The total would be around $50 before a $10 MIR. We asked again if this would be all the charges incurred and we were told twice that yes, that was all. So, we made the appointment for the next day. While waiting for the vehicle, my wife was told the technicians in the service dept had determined the air filter was "slightly dirty" and asked if they should change the filter, she politely declined. An hour later, she was called to check out with the cashier. The cashier was not there, so the service manager in charge rang up the total and proceeded to charge her $99. She questioned why the charges were so much higher that she was quoted (by the same individual who was now checking her out) he proceeded to try and explain all sorts of additional charges, which made no sense what-so-ever (like "well it took 2 additional qts of oil" - they only cost $4 each; "there are labor charges associated with rotating the tires" - rotation of the tires was included in the package and additional charges should not be added on, this is false advertising, especially since we called the day before asking about additional charges; and several other items like these. She (my wife became very frustrated and only when another service manager heard her say we would NEVER bring our vehicles back to this location, did he step in and help resolve the problem. He immediately looked at the ticket, called the service department, told them to make the necessary adjustments, and reduce the cost back to what we were originally quoted. Had my wife not stood up for herself, we would have been charged an additional $40 above what was quoted and explained and re-quoted the day before! In addition when she arrived home and showed me the ticket, the back page which shows the inspections done indicated the rear wheel struts were leaking and it was an item that should receive immediate attention. Why was this never brought to her attention while she was there? Either someone was trying to take advantage of the situation of the customer being female, or this is a terrible case of false advertisement and bad service.
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Response from the owner - 3 months ago
Dear Sir, We do appreciate all the feedback from our Service Department. We would like to inform you that we have made some personnel changes, along with management changes to better our Quick Lane Department. We would like to offer you a free oil change on your next visit. You can give us a call with your information at (210)357-1470. We would be more than happy to help you out, if you would like to give us a second chance. Thank you!
Wesley Ulmer's profile photo
Wesley Ulmer
reviewed 7 months ago
I have been going to Red McCombs Ford since 1997 when I bought my first Explorer. Now, 6 Explorers later I'm still going there for service! They have consistently been able to resolve any issues I've had with my vehicles in a timely and efficient manner. This demonstrates that not only are their technicians extremely knowledgeable, but also very effective at troubleshooting issues when the problem is not immediately apparent. Isaac Miller has been my go to service advisor the entire time I've taken my vehicle there. Not only does he keep me informed of my vehicle's status during the repair process, he is also very quick to respond to any concerns I might have! During this entire time, I have only had to speak with Jesse Suniga the service department manager twice. Each time he was able to work with me to resolve the issue to my complete satisfaction! If you're looking for dealership to have your Ford vehicle serviced at and you want it done right the first time, then look no further than Red McCombs Ford. Ask for Isaac and he'll make sure it gets done right!
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E Barnett
reviewed 5 months ago
Quick Lane @ Red McCombs offers quality and efficient service. Their service on my '08 F150 King Ranch gives me complete piece of mind that my truck has been properly serviced. They provide good feed back on future service needs on their multi point inspection report and are not pushy or pressuring on an immediate need to correct those items. Professional staff. Keep up the good work, you've got my current and future business.
Danny Castro
reviewed 6 months ago
Red McCombs Ford was a great experience overall. Before going to Red McCombs, I had visited about 3 other dealerships and none could compare to Red McCombs Ford. I felt as if they were rushing and pressuring me into getting a new vehicle of their choice instead of mine. At Red McCombs Ford, they treated me as if they knew me and gave me the space and time I needed to make the right decision. The dealership is very clean and neat, and gave a relaxing, comfortable environment. The salesman were all very helpful and respectful. One salesman who stood out was Justin Guerrero. Very professional and knowledgable on the vehicles that I was interested in. Unlike most salesman who read off the labels of the vehicles and tell you what you could have read, he gave a more detailed description which was not on the vehicle sticker. Justing gave me the time and space I needed to make my final decision and definitely worked with me with the total price which led to me owning a NEW 2014 Ford RAPTOR! I would recommend this dealership and salesman to anyone who is truly interested in buying a new/used vehicle.
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Kevin Dickson
reviewed 6 months ago
My wife and I just bought a new car from Red McCombs and Wow...what a great experience. I really appreciate it when the people I do business with are willing to earn my confidence and money Justin Guerrero was absolutely wonderful! He worked hard to make sure we found the right car and he spent an exceptional amount of time getting us the financing that made it all possible. We highly recommend Justin Guerrero and Red McCombs to all our friends and family. If you are looking for a Ford...and you should be...Red McCombs is the place to go. Be sure to ask for Justin!!!.
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