Response from the owner - 3 months ago
We are sorry to disappoint you Tong! We have no business tricks! We always charge a dispatch fee and everyone is told this upfront during the initial call. We have call caption and record our calls you were told and treated like everyone else after reviewing the conversation. We are not the only company that charges dispatch fees please call around and recheck before you so quickly judge. We take pride in our ratings, appreciate our clients, and will go out of our way to make things right!