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Philadelphia Marriott Downtown
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1201 Market St Philadelphia, PA 19107
1201 Market StreetUSPennsylvaniaPhiladelphia19107
Hotel, Conference Hotel
Conference Hotel
Meeting Room
Wedding Venue
The Philadelphia Marriott Downtown is located in Philadelphia, PA. Enjoy one of the premier hotels in Philadelphia, with large guest rooms, high-tech amenities and convenient city location.
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4-star hotel
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Review Summary
95 reviews
5 star
30 reviews
4 star
24 reviews
3 star
20 reviews
2 star
8 reviews
1 star
11 reviews
Polished property with modern American dining & a Starbucks, plus an indoor pool & a fitness center.- Google
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Christopher Robinson's profile photo
Christopher Robinson
in the last week
It was a decent stay. The room was nice and clean. The bar service is great and staff was friendly. Stayed on 23rd floor with a nice view. However the $49 mandatory valet parking which should be free or at least half that along with no free WIFI. They want to charge you $12.95 for 1 day of use while other competitors offer it for free. They also charge you $37 in taxes for lord knows what.
Garry Daly
3 weeks ago
I wish I could write a better review. While the room accommodations were great. The check in process was very poor. On Friday, we could not even drive up to the hotel as they did not have the staff to handle the amount of people checking in. The hotel was aware they were sold out and should have added additional staff. It was like a zoo on check in. We had to park in a garage across the street and tote our bags a block and a half. We did not expect to see any carts. We waited in the check in line and they took our cell number and would call us when our room was ready. After about 2 hours, I received the call and I had to wait in line again to check in. The chaos in the lobby could have been avoided if the hotel had arrivals on one side of the building and departures on the other and sufficient staff to handle the load. My points were not posted to my Marriott account and I had to call to make that happen. We also had many problems with many of guests on check in as I heard someone mention the hotel over booked on Saturday 8/1/2015. The rooms were nice and the hotel staff very professional.
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ladislav plesnar
in the last week
Got room 1421 next to elevator so loud every second you hear elevator. I think hotel know about that and still don't do nothing just keep selling the room. Money greed. :-) who care about customers
Olivia Wilkin
3 months ago
Great location for downtown attractions. Drop off/pick up area is always busy - be ready to wait. Check in smooth for busy time. Room on 10th floor seemed fairly modern and refreshed. Was clean but some details were missing - like slippery tub from previous guests. Little noisy sometimes due to size. Beds, pillows were comfy. Starbucks is lobby is so nice to have. Nothing fancy but solid, clean environment.
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Lindsay Sheedy
in the last week
I'm being generous in giving this place 3 stars--mostly because I was in a big group and everyone seemed mostly content with the accommodations. Two friends and I stayed on the 20th floor near the 13th street elevators. First of all, the beds aren't large enough to share unless you're very comfortable with the person you are sharing with (supposedly fulls but they felt significantly smaller than that)--not a big deal if you're sleeping one to a bed, though. The curtains were also very, very good at blocking out light. The room itself was pretty standard, but it could have (and certainly SHOULD have) been much, much cleaner than it was. Upon an inspection of the bed (which I do at all hotels), I found the mattress was a year old (good) but also covered in random hairs that were DEFINITELY not ours (bad). The sheets were either stained or dirty, especially the pillow cases, and the comforter wasn't fully encased but shoved into what looked like two sheets sewed together (one of the sides didn't close, so the comforter kept falling out). At one point, I noticed a bunch of small holes in the comforter cover--not sure what those are from and, quite frankly, I don't want to know. The walls had black scuff marks and the carpet was in desperate need of a vacuuming. There was something reddish brown and crusty (think pasta sauce or chili) dried on the desk chair, and some whiteish wax matted on the chair by the window. The bathroom was okay but it was obvious no one had cleaned in the space under the sink for at least a week (hair, random particles of whatever, grout, etc.). Most of the facility also needed updating. The elevators had cracked tiles and a lot of the public seating areas needed a good cleaning, but the staff were friendly enough for me to overlook that aspect of the hotel. The best thing about the hotel was its convenient location. The presence of a Starbucks downstairs was very convenient, and it was less than a $10-15 taxi ride to both the Philadelphia Art Museum, the Barnes Collection, and the Penn Museum, and we had quite a fun time exploring the walkable areas around the hotel. Things got a little sketchy in the surrounding blocks between the hours of 10 PM and 8 AM, but I never felt unsafe, and I think that's true of many urban cities regardless of where you are. In all, the hotel was okay. Most of the other people in my group didn't have any complaints, so maybe our room was just a fluke. I'd stay there again if I didn't have any other options, but I'd seek out somewhere new first.
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Beau Dozier
2 weeks ago
After a interminable, tumultuous flight into town, we finally touched down in Philadelphia. Checking into the Philadelphia Marriott was the high point of my day. I was greeted by Abigail who had to be the kindest, warmest, most accommodating person I've yet to meet in Philly. Nothing like great service with a smile. 5 stars for the Philadelphia Marriott Downtown and 10 stars for Abby.
Justin Calalay's profile photo
Justin Calalay
a month ago
We stayed here at the Marriott in downtown Philadelphia at the end of July. Driving up to the building everything looks amazing. The staff and the valet are all very accommodating and welcoming when arriving for your stay. The inside of the building is great with a restaurant and a Starbucks on the 1st floor. On the elevator you must have a key card to even pick the floor, which makes it feel a lot safer. One downside are the extra charges! For one there were no evidently visible signs for the price of Valet. When you show up Valet only ask with no hint towards the $49 charge + tip. Little charges like that add up when staying somewhere like this.
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Kyle Gritzan's profile photo
Kyle Gritzan
2 months ago
Horrible service. Check in was at 3pm and we didn't get a call about the room until after 5pm. Finally able to relax a bit and get ready for bed when we hear a 'hammering sound' from either next door or below us. It stopped long enough for us to fall asleep. Then, at around 1:30am it wakes us both up. We call the front desk and they were completely unaware of any maintenance of any kind that would be taking place. The sound was quite loud and we later found out that other residents in the hotel heard it as well. We finally fall back asleep only to be awoken yet again at around 4am. For breakfast that morning, we decided to try out the buffet in the hotel restaurant, called 13, which was $20 a person! We walked around and found the buffet which looked like it was shutting down. Managed to grab some eggs and sausage and they were all cold and disgusting. The next day after 8 long hours of standing at a work conference we spoke to the front desk and were told again that they didn't know anything. We went back to our room and I guess the woman at the front desk thought the sound was happening now so she sent an engineer to our room to inspect it. We explained the situation to him and he said "oh they were probably working on the Gym..." which is on the 2nd floor and we were on the 11th. So I highly doubt the sound traveled that far without disturbing any other residents. Luckily last night we didn't hear it and were actually able to sleep. We submitted an order for breakfast this morning and of course they failed to deliver it to our room. We called 10 minutes after it was supposed to arrive and they said they tried delivering it to the wrong room. So here I sit, waiting for breakfast and I have to leave in 5 minutes...My advice, find somewhere else to stay.
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