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Airbnb HQ
Corporate Office
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888 Brannan St San Francisco, CA 94103
888 Brannan StUSCaliforniaSan Francisco94103
(855) 424-7262airbnb.com
Corporate Office
Rent unique accommodations from local hosts in 190+ countries. Feel at home anywhere you go in the world with Airbnb.
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3.4
106 reviews
5 star
54 reviews
4 star
8 reviews
3 star
2 reviews
2 star
4 reviews
1 star
37 reviews
"Wow, sounds like Airbnb has a great office space!"
"I just googled "AirBnB contact phone number" and dialed the first number I saw."
"Gorgeous building and cool people hanging out in it."
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All reviews
Trisha Hayes's profile photo
Trisha Hayes
in the last week
I used to love your website. It was intuitive and easy to use. I could look at places and then get right back to the map with my dates and filters on it. I can't even find a back button now. Plus your similar posts at the bottom do not take into consideration my dates and filters so they are useless. I could go on but by now you are getting the idea. Your current website is very hard to use and I find myself getting frustrated with it often. I was amazed at the intense searching I had to do just to find a way to contact you!
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David Petersen
2 weeks ago
I have been using airbnb as a host for 2 years at my houses in both Scottsdale and San Francisco. Not every guest is perfect, but most of them are the most wonderful, thoughtful, interesting people you could ever hope to meet. I've made some great friends and met some truly amazing people. The money is pretty nice, too.
Esther Chilcutt's profile photo
Esther Chilcutt
in the last week
Well when I joined the site went down so my friend got stuck When I booked a place that went okay. When I refereed a friend he had some issues with the verify me... So he spent half a day trying to prove he was he and THEN? HOURS being declined by EVERY SINGLE PERSON WHO BOTHERED TO RESPOND WITH IN 24 HOURS for OVER 24 HOURS So my friend has been stranded for TWO going on THREE DAYS because AIRBNB site SUCKS... most because everyone in SEATTLE lists dates they are not available, only wants female or wants 65$ and a deposit on a sofa. AM I going to host? YES why because people are charging as much as hotels* (for 65$ and fees there are some hotels in SEATTLE AREA you can book.) and I feel someone should break that habit. Also the people with 13 listings in ONE house that wont rent to men for apparently no reason... and those who delay declining but are going in for Selective surgery. Oh and the people who offer a sofa but list it as a real bed... PLEASE SO CRACK DOWN ON bad listing Encourage Gender Neutral rent-able locations Give a suggested price list include things like sofa ***READ the reviews - if they have 50% of their renters saying omg ewe perhaps a screening of SOME KIND is in order.
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Tim LaDuke
3 months ago
My Wife and I rented a yacht in Clearwater Beach through Airbnb. Advertised as "Modern Yacht in Paradise $195". We paid months in advance. We first flew to Miami to visit my mother in law and then drove 4 hours to Clearwater. We arrived to find that the owner of the yacht cancelled our reservation at the last minute. We spent hours trying to find alternative lodging. We ended up paying premium prices because of last minute booking of a hotel. We ended up in St. Pete's Beach with a view of a busy street. We spoke to representatives at Airbnb without satisfaction. They took away the opportunity to write a review on Airbnb's site regarding our rental/vacation experience.
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Christopher
3 weeks ago
4 years as a host. Last year I grossed $50,000. Which makes airbnb $10,000 in fees. Despite superhost, and all the best reviews and hundreds of successful stays. When I had a guest damage my home with her cats pissing all over my bed, the guest lied and airbnb forced me to return half her money. The total cost was just over $3000. Airbnb only gave me $472. They closed the case and I asked to appeal. There is no appeal. Airbnb is it. You cannot call them. Only email the team that deals w real issues. They are totalitarian. Their 33 page terms of service allow them to do anything. You will never win. I left airbnb and they terminated my account. They called a guest who had just arrived and tried to talk him into leaving. He refused. They borderline threatened him to leave. He stayed. They cancelled my other guests. Fortunately I had some of their numbers and called them and they stayed w me cash. I was a huge supporter before. Now I have learned the hard way.
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Paula Wolfson
2 months ago
I had a wonderful stay in, Naples Long Beach Californa at the "luxurious beach home" owned by Jene and Joyce on 133 Venetia, near all the shops on Second Street, the canals, a bay and the ocean...The home is actually large (pics do not do it justice) with spacious dining and living rooms, comfy bedrooms, spacious bathrooms, fun decor, a great ping pong table, bikes, boogie boards, outdoor fire pit. We walked each morning and sunset along the canals over emerald green waters. I will definitely go back!!! Plus, I left a few items and they were returned to me in two days. The owners are gracious and very easy going. This is a gem. Beware. I will now make this my vacation get away home so...you better book sooner than later cuz I am going to be renting it often. OH...and if you tour the Second Street area go to Fern's Garden Art Boutique and tell Fern hello from Paula!!!
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Chad Littlefield
2 weeks ago
Having been to 20+ companies to learn about their company culture and people development, Airbnb is currently #1 for me right now. Place is insanely beautiful, open, diverse (in terms of space and people). Really cool stuff. The enormous living wall is a bonus too haha.
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Ramsey Barksdale
a month ago
Airbnb has the most unique and friendliest corporate offices I've ever been to so far! Was an awesome experience from start to finish! All smiles and positive welcoming energy from all I've made contact with! Hope that I'll have the opportunity to partner with Airbnb again!

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