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The Broadway Inn Eugene
Hotel
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476 East Broadway Street Eugene, OR 97401
USOREugene97401
(541) 344-5233magnusonhotels.com
Hotel, Extended Stay Hotel
Two blocks from downtown Eugene, eight blocks from the University of Oregon, home of the mighty Ducks.
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2-star hotel
$53
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Booking links sponsored. $58 incl taxes & fees
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Review Summary
4.0
44 reviews
5 star
17 reviews
4 star
19 reviews
3 star
6 reviews
2 star
3 reviews
1 star
2 reviews
People talk about continental breakfast, saturday market, center for performing arts, mahlon sweet field and check out time

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Rich Brown
reviewed 5 months ago
What follows is a somewhat shorter version of the written complaint I filed with motel management shortly after the events described below. I received no response. I am a 68 year old "senior citizen" and have not the slightest interest in defrauding the Broadway Inn or anyone else. 1. I chose the Broadway Inn because I had stayed there before and found it satisfactory. 2. My son and I stayed the weekend of the Oregon/UCLA game. 3. On Saturday morning both of us took showers, each about 1 hour apart. We essentially had no hot water. 4. I reported this to the front desk. The desk female desk clerk and two male motel personnel heard what I had to say. They were skeptical but pleasant. Essentially, they said there should have been plenty of hot water. 5. We had to leave Saturday evening. I told the evening desk clerk that we had no hot water and asked for a rate adjustment. Instead of simply saying he had no authority to do so and advising me to file a complaint at a later date with motel management, he said he "knew what I was doing." According to him I was trying to get money out of the motel under false pretenses. I was stunned. I asked him twice if he was calling me a liar. I took his non-response to be an affirmation. 6. He absolutely knew I was lying because "no one else complained." This was his only evidence. I told him the fact no one else complained was beside the point. He couldn't grasp the fact that maybe no one else had the problem or, if they did, declined not to file a complaint. I reminded him that he wasn't even around in the morning so had no knowledge of whether anyone else had complained. He was unfazed 7. I asked him to call one or all of the three people I had complained to in the morning to verify my story. He refused. Knowing I was leaving town he told me I could come back in the morning to complain. (I think it suddenly dawned on him that since I had complained in the morning I was not making up a story on my way out of town. Consequently, he was not about to call one or all of the three.) 8. At this point I was fed up with his bullying. I called him [names not allowed to be included in a review] . Probably not gentlemanly, but true. 9. Typical of most bullies, he could dish it out but not take it. He starting yelling at me to get out of the office, started waving his arms toward the door, and threatened to "call the cops." 10. I left. In all the years I have traveled in this country and abroad I have never been treated like this by any hotel or motel employee. I am still angry. Would I stay again? Of course not. Would I recommend the Broadway Inn? Never.
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Andrew Johnson
reviewed 2 years ago
The rates are cheap and the rooms are nice and spacious. For the money its one of the nicest places I've stayed.
Liked: Rooms, Service, Location, Value
A Google User
reviewed 5 years ago
This was the lowest price place we found near the train station, and I expected a very basic experience. I was very surprised. The room, the bed, the tv... everything was quite nice. Our stay lacked nothing. The front desk workers were very friendly. It even had a continental breakfast with a good selection! I'm usually picky with breakfast and never find what I need in continental breakfasts. If I ever stay in Eugene again, I will definitely come back.
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Mara Palumbo
reviewed 9 months ago
Basic motel, clean. Pet friendly. Nice front desk staff and phone reservations were very easy.
A Google User
reviewed 4 years ago
My husband and I took a trip out to Eugene during spring break and needed an inexpensive place for the short trip. Our plane arrived around noon and after calling the front desk, they graciously allowed us to check in early without penalty. (side note, if you need a late check out time, ask them about that too) The outside seems old but the room was nice. The only complaint I have is that the water taps for the bathtub are kind of hard to get right. It took some experimenting so the water wasn't either scalding hot or freezing cold. The staff is very friendly and helpful. I would definitely recommend this place to others!
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A Google User
reviewed 2 years ago
We Stayed here back in June and we loved it, we went to a concert at the McDonald Theater, the location was amazing for that cause we just walked the few blocks and even got Voo Doo Doughnut on the way :) staff was nice and so was the room it isn't 5 star but for the price it is AMAZING, we are a young married couple and we would have no problem staying here again, we are actually planning on staying in January Again :)
Liked: Rooms, Service, Location, Value, Food