Response from the owner - 3 weeks ago
Thank you Katie for your review. This is Liz and I am the shop owner. Whenever I receive a review like this it breaks my heart. I have always strived to be welcoming and friendly to everyone who comes in. I would love some more information. When did you come in? I was working alone all day yesterday and I'm hoping I did not neglect to help you! Please help me to build a better business, your input and feedback is much appreciated. Lastly, is there anything I can do to make it up to you? Thanks again and happy new year!