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sweet melissa
American Restaurant$$
Today 9:00 AM – 10:00 PM
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19337 Detroit Rd Rocky River, OH 44116
19337 Detroit RoadUSOhioRocky River44116
$$American Restaurant, Bar
American Restaurant
Dessert Restaurant
Today 9:00 AM – 10:00 PM
Saturday 9:00 AM – 10:00 PMSunday 9:00 AM – 9:00 PMMonday 11:00 AM – 9:00 PMTuesday 11:00 AM – 10:00 PMWednesday 11:00 AM – 10:00 PMThursday 11:00 AM – 10:00 PMFriday 11:00 AM – 10:00 PM
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Review Summary
60 reviews
5 star
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4 star
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3 star
10 reviews
2 star
4 reviews
1 star
7 reviews
Eclectic menu items with an organic & seasonal focus are presented in mod, airy quarters.- Google
"Awsome bloody marys ...... great food."
"And great sweet potato fries."
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Kimberly Gefell
3 months ago
WOW. I have been to sweet melissa's several times before with good things to say about the food. Today however, was one of the worst experiences I've ever had at a restaurant. We (myself, my husband, and our 2 yr old) arrived around 11 and were seated shortly. We sat down and waited at least 5 minutes for someone to even greet us and offer a beverage. We were ready to order and placed our orders with the server at her first visit to the table. She returned with the water and fruit bowls shortly and gave them to us without a word. We then proceeded to wait THIRTY MINUTES for our food. During this time, the server NEVER came to our table. After these 30ish minutes had passed, she came to our table with a bottle of water for us to refill our own glasses with - setting it down again WITHOUT A WORD!!!! No explanation or apology for our long wait (for an omelette and a wrap - nothing complicated). At this point, tables around us that had been seated after us began to receive their orders. We continued to sit with no visit from the server, no apology, no explanation why our order was so delayed. Our two yr old was starting to show his impatience at this point (obviously, hungry as we all were) so I began walking him around the restaurant, looking for anyone who resembled a manager. Since I couldn't find one, I asked another server to direct me to a manager. To my surprise, she told me that our server was actually managing! This server/manager finally came around to speak to my husband while I was walking around with the little one, explaining that the kitchen was out of something but was still making our order. She did not offer an apology or to bring over anything else to our table in the meantime. We continued to wait for about 10 more minutes, but at that point we had no choice but to leave at 11:50, almost an hour after we had arrived. This was an awful experience, we will not be returning.
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Response from the owner - 3 months ago
I wanted to start by saying that I am sorry about the lack of service. I also appreciate the feedback good or bad because it allows us to share with the managers so we can address. this morning the server forget to put the marnes wrap and omelette in and it wasn't noticed till she came back for it fifteen minutes later thinking it was done. The manager Chuck, step out to grab a couple items from the heinen's that the kitchen was going to run out of before it got too busy. I apologize that the server was non attentive and it will get addressed immediately.
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Raina Mari
4 months ago
I ordered 2 waffles to go and it was described to come with red potatoes. I paid 8 dollars per waffle and they were soggy, tasteless, no butter, no whipped cream, and a side of maple syrup in a bottle. I could have bought pancake mix and made them myself if I knew of the poor quality I would have recieved. Needless to say, we did not eat the waffles at all, so that was a waste and we managed to eat the 2 boiled potatoes we got to somewhat feel like we got our money's worth. Do not eat here if you are looking for quality food!
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G Proctor
8 months ago
Took my dad for a birthday celebration. Food was very good, but the service did not match. We ordered an appetizer and when the server asked if we wanted to place our main order as well, I had a feeling she wouldn't do it properly (that is, don't have the entree served when your customers are still eating their appetizers). So I waited until we halfway finished and placed the order. Well, that didn't work either. We still were eating our appetizers and had our hot entrees sitting on the table. And we weren't eating that slowly. Neither one of us ordered food that would taste good nuked in the microwave, so we ate our cooled entrees. Second insult was that she never checked to see if we even enjoyed our entrees. She wasn't so busy that she couldn't stop by to ask once. She didn't seem happy to serve us until we ordered dessert. Maybe because of a larger tip? Because we would be leaving shortly? I gave approximately an 18% tip which was far more than she deserved. All in all, the overall poor service ruined a tasty albeit a temperature cooled meal that was supposed to be a birthday celebration for my dad.
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Response from the owner - 8 months ago
I am sorry to hear about your service experience. We strive to make improvement and do on going training with the staff. If you can reply to with the day you came in and aprox time and some of the items that were ordered I can do some research to find out who the server was to get this addressed. Thank you, Matthew Ullom Owner
Ilija Atanasovski
11 months ago
fried artichoke was delicious. sweet potato fries were amazing. great atmosphere, cute staff :)
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Danielle Mytro
a month ago
Such a great happy hour! We got an order of brussel sprouts (delicious marinated on balsamic vinegar), house fries, calamari (comes with great homemade sauce), buffalo wings, a quesadilla, and two drinks for under $25.
7 months ago
My Wife and I used to eat breakfast here often. We stopped because their prices went up and seemed like the food quality went down a bit. We went back after a few months to see if things changed and were disappointed to discover they had not. French Toast (or what they call "Dipped Bread") $10.00. If you want bacon added, fork over another $4.00. That to me seems a bit steep. don't get me wrong, they have good bacon, but I can't justify spending $4.00 for it.
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Response from the owner - 7 months ago
I apologize that you feel this way about the pricing. We have tried to keep the pricing at sweet melissa as competitive with other establishments without jeopardizing the quality. We have only increased the price of the breakfast menu once in the past seven years of offering breakfast although the price of food has gone up considerably. Our bread is local artisan organic bread from a small baker in Lakewood and the syrup is real maple syrup from Vermont. The syrup alone costs us 2.50 for each order. In addition we give a side of fresh fruit, mini scone and breakfast potatoes. We wish we could charge less but we would then have to serve non maple syrup. I am pleased that you enjoy the bacon. Part of the reason the bacon is so good is because we fry the organic apple wood smoked bacon in its own fat. It creates great bacon but comes at a cost. 12 oz of a pound organic applewood bacon runs 7.99 in the store. So about 12.00 per pound. We give a 1/4 of a pound of bacon with each side. We are priced at or lower than an other independent restaurant that offers breakfast. I apologize that you feel the prices are too high but unfortunately we can only do so much when we use local and organic as much as we do. Hope you understand.
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Sunny Monday
8 months ago
My first time, boyfriend's second. The décor was nice, dining room was very open. Took 10 minutes for the waitress to come over and take a beverage order of brewed tea for my boyfriend, water for me. Our waitress gave us both teas. Had plenty of time to look the entire menu over for lack of service, but when Maeve finally came back, we ordered. Food arrived, food runner brought the water that I wanted, after I asked him (thank you, sir). I'm a people watcher, so I couldn't help but notice two guests wait, then leave while hostess horribly swept under dining guests tables. Guess she couldn't see them with her head down as she swept. Ah well... Pros: Food is delicious. Diverse menu and amazing looking desserts!! Seating is plentiful, picture window seating, reasonably priced, clean restrooms. Cons: Servers need a refresh on SERVICE. Wish we had known about the Lollipop sauce, hidden underneath those delicious sticks. There is no sign, pointing to the host stand for guests who enter through the front, that's a strange set up. Even the bar is weirdly placed. It should be switched with the server station (eye sore) because it is between two LIVE (in and out doors for kitchen), which makes no sense, if you're going for ambience at the bar. A bar is intimate, private, the focal point of a restaurant. Not the server station. Beverage service shouldn't be limited to servers. Management, or server on her cellphone, should refresh a guests beverage. I'd go back, but only for take out.
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Taylor Smith
3 months ago
Love this place, especially their breakfast. Cool environment, friendly staff.


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