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Royal Sonesta Hotel Houston
Hotel
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Don't miss a taste of #Sonesta! Check our blog for our favorite appetizer recipes! http://bit.ly/1zvWDSu
Whether you are in the mood for hors d'oeuvres, soup or a seasonally inspired first course this holiday season, the appetizers our Executive Chefs have shared use the freshest ingredients and promi...
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#RoyalSonesta pledges to you a stay w/ #FreeWifi! We strive to serve our #guests http://bit.ly/1DPPrFD
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Good morning #Houston! Are you enjoying this gorgeous weather lately? #fallweather
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Available today in Axis Lounge for #TexasFlavors Firestone & Robertson TX Blended Whiskey! #HappyHour #Texas #Whiskey
Blender's Tasting Notes:
Color: Auburn
Nose: Vanilla bean, oak and pear
Taste: Honey butter, banana, caramel and coffee
Finish: Long, smooth and slightly sweet
Proof: 82
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#ThrowbackThursday of our lobby area. $25M renovation completed in 2014.
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Enjoy #HappyHour at Axis Bar and Lounge! #TGIF
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Join #TravelPass for a chance to win a week at Sint Maarten! http://ow.ly/UM1IQ
Sonesta Collection – Official Site – including Royal Sonesta Hotels, Sonesta Extended Stay Suites, Beach Resorts and Nile Cruises. Discover the distinctive Royal Sonesta, Sonesta resorts and hotels, Extended-stay Sonesta ES Suites, Intimate and unique Sonesta Posadas and the luxury river ships, the Sonesta Cruise Collection.
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The Uptown Tree Lighting is next week! Don't miss this incredible package with dessert, hot chocolate and champagne for two, plus a prime rooftop location to view the annual lighting ceremony and 7 pm fireworks spectacular.
http://ow.ly/UM2mQ
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In honor of Veteran's Day, Launch will offer a FREE medium cup of PJ's coffee to all veterans tomorrow. Thank you for your service!
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Take a look at the top events going on around #Houston http://ow.ly/SX14G
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It's #NationalCoffeeDay! Grab your morning brew at Launch today!
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Available today in Axis Lounge for #TexasFlavors! Roca Patron & Herman Marshall Whiskey! #Patron #Whiskey #HappyHour
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Contact Information
Map of the business location
2222 West Loop S Houston, TX 77027
2222 West Loop South FreewayUSTexasHouston77027
(800) 766-3782sonesta.com
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4-star hotel
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Review Summary
4.4
230 reviews
5 star
1,138 reviews
4 star
442 reviews
3 star
117 reviews
2 star
26 reviews
1 star
26 reviews
Upscale option with a pool & a 24/7 gym, plus fine dining, a chic bar & conference facilities.- Google
"Very good service, high quality restaurant with good food."
"Snobby staff was an issue a year ago, having to go stay there for work again."
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All reviews
Shay Simmons's profile photo
Shay Simmons
a month ago
Possibly unfair of me to leave a review, as I did not pay for my lodging -- I was in one of the rooms the Sonesta donated for emergency responders to use during the Houston floods this spring. The rooms were not huge, but large enough and wonderfully comfortable, and the pool and workout room were great. Wonderful views of the Houston skyline from the pool! I found the staff to be uniformly pleasant and helpful.
Response from the owner - a month ago
Greetings Shay, We thank you for all the love and support you showed Houston this Spring and we’re delighted to know that we served as an ideal home-away-from-home while you were assisting with the recovery efforts. We appreciate your feedback and hope you’ll have an opportunity to one-day return for a holiday weekend in Houston. Warm Regards, Royal Sonesta Houston
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Andrew Faszczuk
a month ago
Great hotel. Rooms are nice and the location is great for downtown Houston (helps with the nightmare Houston traffic). Will absolutely stay here again.
Response from the owner - a month ago
Greetings Andrew! We appreciate the wonderful review and look forward to welcoming you back again soon. All the best, Royal Sonesta Houston
Andrew Johnson's profile photo
Andrew Johnson
2 months ago
This hotel is downright fantastic!!! So fancy and the staff is very friendly and accomodating. I would DEFINITELY dtay here again. One of the best hotels I've ever stayed in.
Response from the owner - 2 months ago
Greetings Andrew, Your review is fantastic! We appreciate your compliments, especially those for our staff. We look forward to welcoming you when you next return to Houston. Warm Regards, Royal Sonesta Houston
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Carlos R
2 months ago
Very large and clean hotel. I reviewed and searched through many different hotels online. This seemed to be the highest rated and I see why. The room I stayed in had a nice L shaped sofa with a tray for eating, a 50 inch Samsung HD TV, keurig, refrigerator, desk, auto lighting floors(so you won't hit your feet in the dark), and a nice view. Its minutes from the galleria and shops. If you walk you can probably catch some Pokémon.
Response from the owner - 2 months ago
Dear Carlos, Thank you for sharing your feedback. We're thrilled to read how much you enjoyed your experience with us and we're delighted the in-room amenities made you feel so at home. It was a pleasure to welcome you to Houston and we hope you'll be able to join us again one day. Warm Regards, Royal Sonesta Houston
Esteban Gonzalez's profile photo
Esteban Gonzalez
a month ago
The hotel is absolutely beautiful. My overall experience was a pleasant one and I can't say that I had any serious complaints. But for guests stopping by for 1 maybe 2 hours I found it unreasonable to pay $10 for parking.
Response from the owner - a month ago
Greetings Esteban, We’re elated to read how impressed you were with the hotel and thank you for sharing your comments. We appreciate your comments regarding hourly parking though we think you’ll find this is quite typical of hotels in the area. We thank you once more and invite you to make yourself at home with us on your next visit to The Galleria. Warm Regards, Royal Sonesta Houston
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Raven Lee
a month ago
The hotel is ok, the rooms are large and clean, have a nice view and lots of electrical outlets (very important!), the staff is very friendly (especially the cleaning staff on the 16th floor), and the fitness room is pretty nice. But unfortunately there are some things we don't like: the in-room dining food is very bad (except for the desserts) and too expensive, the pool is tiny, our bathroom smelled of smoke, the water pressure in the shower was very low, and when showering there was no way to adjust the heat so no matter what way you turned the handle the water came out scorching hot. So overall, this hotel is ok for a short stay, but not great if you stay over a week like us, especially since the parking garage is over-the-top expensive!
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Response from the owner - a month ago
Dear Raven, Greetings from Houston. It was a pleasure to welcome you on your recent visit to Houston and we thank you for sharing your review. We are thrilled to learn that we impressed you time again, especially with the attentiveness and attention to detail from our Housekeeping team. Your comments were shared with them and the team was beaming with pride to learn of your feedback. We value your added feedback and regret that we left you wanting more as it relates to some of these details. We thank you again for your review and hope you’ll visit us again the next time your travels bring you to Houston. Warm Regards, Royal Sonesta Houston
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Jon Duplan
a week ago
This review is for the valets/doormen.Typically at other hotels around town Uber drivers are ushered through before a rider has the chance to shut the door. 100% understandable, I do not want to impede the flow of traffic, but no need to be pushy. However, this not how the valets / doormen at Royal Sonesta do business. Every single time they come running to my riders aid, open the doors, help them with bags etc. I have not stayed here but it seems to me that from the moment you arrive, they have exceptional customer service!
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Response from the owner - a week ago
Greetings Jon, We appreciate your thoughtful review and hope you'll have a chance to join us, perhaps even for a drink or dinner in our restaurant or bar. We've shared your comments with our valet team and thank you once more for your feedback. Warm Regards, Royal Sonesta Houston
Josh Freeling's profile photo
Josh Freeling
2 months ago
Clean, comfortable and well maintained with friendly staff. Lobby is beautiful and has a nice bar. Outdoor pool is small but nice. Workout room is nicer than many hotels, some Cybex machines, up to 50lb dumbells, treadmills, ellipticals, ab/stretching room, clean bathrooms, towels and fresh fruit.
Response from the owner - 2 months ago
Dear Josh, You’ve covered it all. We thank you for the amazing review and invite you to make yourself at home with us anytime you find yourself in Houston. Yours in Hospitality, Royal Sonesta Houston