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Better Business Bureau of Fort Worth and Tarrant County, Inc.
Business Management Consultant
Today 8AM–5PM
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The Color 5 Mile race series advertises events in 100 cities and promises that runners will get to “blast each other from head to toe in thousands of color combinations.” The race series also appears to be a huge scam, according to the Better Business Bureau. For a second year, the BBB will issue a national warning against fake themed-races, spurred by a wave of recent complaints against the Color 5 Mile event.
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Adding injury to injury; Hackers use Texas explosion as means to spread malware.
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Is Being Debt-Free Always a Good Thing? Or how to build your credit wisely: http://finance.yahoo.com/news/being-debt-free-always-good-060157477.html
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Have you ever gotten a pay day loan? How hard was it to pay off with out entering a cycle of debt?
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What You Should Know Before Donating to a Disaster Charity
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Ready for a vacation? Cruises can be a great get-away. Learn how you can save on your luxury vacation: 
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Great information for protecting your self from credit card fraud.
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Contact Information
Map of the business location
1300 Summit Ave #700 Fort Worth, TX 76102
1300 Summit Avenue #700USTexasFort Worth76102
(800) 621-8566bbb.org
Business Management Consultant, Non-Profit OrganizationToday 8AM–5PM
Friday 8AM–5PMSaturday ClosedSunday ClosedMonday 8AM–5PMTuesday 8AM–5PMWednesday 8AM–5PMThursday 8AM–5PM
Our goal is to foster an ethical marketplace where buyers and sellers can trust each other.

To be the leader in advancing marketplace trust. BBB Fort Worth accomplishes this by: 

Creating a community of trustworthy businesses 
Setting standards for marketplace trust 
Encouraging and supporting best practices 
Celebrating marketplace role models, and; 
Denouncing substandard marketplace behavior
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Review Summary
4.9
131 reviews
5 star
124 reviews
4 star
3 reviews
3 star
No reviews
2 star
2 reviews
1 star
2 reviews
"Lon Smith Roofing was a familiar name and now I know why."
"I received prompt service and a quick resolution to my problem."
"Thank You Better Business Bureau and for shame American Airlines."
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Have them in circles
58 people
Better Business Bureau's profile photo
Sacramento Better Business Bureau's profile photo
Ray's Custom Cleaners & Laundry's profile photo
Sacramento Better Business Bureau's profile photo
Fantasy Sports Icon's profile photo
Franchesca Minner's profile photo
D&O Ventures-CASH FOR CARS's profile photo
Larry Walton's profile photo
The Law Office of Bryan P. Hoeller, PLLC's profile photo
All reviews
Michael Green
a week ago
This was our 1st time using the BBB and we were very impressed with the "electronic dispute system". It helped for both parties to respond and reply to the issues at hand. Also having "due dates" for us to complete everything helped to keep the issue moving and not get lost. Our issue was resolved and we really appreciate how the BBB assisted us along the way.
Response from the owner - in the last week
Michael, thank you for your kind words.We have a hard working team that makes constant efforts to adapt to new technologies and efficient ways to better serve our community. We are more than happy that we were able to help you resolve your issue. Have a great day.
Raymond Stuart
a month ago
I did not have high hopes when I was forced to resort to a BBB complaint to seek resolution on my issue with a vendor. After countless phone calls and several months of patience, I was basically told by the vendor that I was out of luck. I elevated the issue via BBB and suddenly the company was willing to work with me. Their system was very simple to use, though it does take a personal investment to document all of the details of your complaint. Very satisfied with their support!
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Response from the owner - a month ago
Raymond, thank you for your kind words. We take great pride in helping people resolve their issues through our services. Our team members will be very happy to hear about your satisfaction.
CL E's profile photo
CL E
2 weeks ago
I tried unsuccessfully to get Travelocity to process my refund. With BBB's help, it was resolved painlessly in 1 week! Thanks, BBB!
Response from the owner - 2 weeks ago
CLE, we are more than happy that we were able to assist you with your issue. Thank you for your positive review. :)
Carolina Dorrough
a month ago
BBB was super fast and professional addressing our issue. We received complete information, and solved our problem in a timely manner. We totally recommend the BBB services, even before you make any business with any companies. They can give you information and services that will protect you and your company.
Response from the owner - a month ago
Thank you Carloina for your encouraging words and recommendation to your peers. We'll let our team know of your satisfaction. Have an awesome day.
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Angela Bell
a month ago
I filed a complaint on 12/29/2015 after dealing with an auto repair issue since 5/2015. The complaint was accepted by BBB of FW and forwarded to the business. The business responded to the BBB on 12/31/2015. BBB corresponded with me via email on each step of the complaint process. My problem was resolved on 1/5/2016. I was pleased with the turn around, especially considering my complaint was made during the holiday season.
Response from the owner - a month ago
Angela, We are glad you are satisfied with the rate in which our dispute team was able to help resolve your issue. They take great pride in resolving disputes in a timely manner. We will make sure to communicate your encouraging thoughts to our team.
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Éowyn Gallafraigh
3 weeks ago
I've known about the BBB since I was a child, as my mother spoke highly of the organization. When something is held in that high of esteem, I am reluctant to use them unless absolutely necessary, because I don't want to waste their time. Now that I needed their help, I am so very pleased. The BBB's professionalism and proficiency at what they do is not exaggerated. It's no wonder businesses still proudly display their logo. Thank you for taking the time to look into my concern.
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Response from the owner - 3 weeks ago
Eowyn, as always it's real pleasure being able to resolve issues in a timely manner. Thank you for your kind words. Your encouragement truly makes working for our community worth while. Have great and awesome day.
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Linda Lieberman
4 months ago
I had a problem with a warranty company and the service company they dealt with for a refrigerator problem. No one at either place ever picked up their phone or got back to me. I had to call an outside company and pay to have the refrigerator fixed which I should not have had to do. I had a five year warranty. I got in touch with the BBB with all the appropriate back up and they were able to get the money paid to me that I laid out. The people at the BBB were very efficient and worked quickly. Thank you BBB for all your help.
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Response from the owner - 3 months ago
Thank you Linda for taking the time to leave us a review and using your BBB as a resource. Our dispute resolution team prides themselves in resolving disputes in a timely manner.
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Haleigh Harrison
a month ago
I used the BBB to resolve a dispute with a supplier/manufacturer. The BBB helped us resolve the dispute in a way that met both of our needs and was quick, easy, and professional. I'll always look to the BBB when going into business with someone!
Response from the owner - a month ago
Thank you Haleigh for such a great review. Please share your satisfaction with your peers, after all, we are here to help. Have an awesome day.