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Verified local business
Better Business Bureau
Business Management Consultant
Today 8:30 am – 4:30 pm
48 followers|231,275 views
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Better Business Bureau

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Ready for a vacation? Cruises can be a great get-away. Learn how you can save on your luxury vacation: 
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How safe is your password?  ...Not so Safe: http://www.bbb.org/blog/2013/03/your-passwordnot-so-safe/
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What You Should Know Before Donating to a Disaster Charity
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Have them in circles
48 people
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Adding injury to injury; Hackers use Texas explosion as means to spread malware.
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Is Being Debt-Free Always a Good Thing? Or how to build your credit wisely: http://finance.yahoo.com/news/being-debt-free-always-good-060157477.html
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Have you ever gotten a pay day loan? How hard was it to pay off with out entering a cycle of debt?
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Great information for protecting your self from credit card fraud.
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Contact Information
Map of the business location
1300 Summit Ave #700 Fort Worth, TX 76102
1300 Summit Avenue #700USTexasFort Worth76102
(800) 621-8566bbb.org
Business Management Consultant, Non-Profit OrganizationToday 8:30 am – 4:30 pm
Monday 8:30 am – 4:30 pmTuesday 8:30 am – 4:30 pmWednesday 8:30 am – 4:30 pmThursday 8:30 am – 4:30 pmFriday 8:30 am – 4:30 pmSaturday ClosedSunday Closed
Our goal is to foster an ethical marketplace where buyers and sellers can trust each other.

To be the leader in advancing marketplace trust. BBB Fort Worth accomplishes this by: 

Creating a community of trustworthy businesses 
Setting standards for marketplace trust 
Encouraging and supporting best practices 
Celebrating marketplace role models, and; 
Denouncing substandard marketplace behavior
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People
Have them in circles
48 people
Better Business Bureau Of Central Ohio's profile photo
Grady Fry's profile photo
Denled Dental Supplies's profile photo
Better Business Bureau's profile photo
Better Business Bureau Serving Central California & Inland Empire Counties's profile photo
Texas Made USA's profile photo
Richard Woods's profile photo
J A Garrison & Co. Certified Public Accountants's profile photo
Dwight Johnson's profile photo
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Review Summary
4.9
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1 review
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"The BBB reminded me that some businesses still value good customer service!"
"American Airlines lied to me and cheated me out of my money."
2 reviewers
"The company offer partial credit which was a fair deal."
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Jennifer Skiba
in the last week
Fantastic! The BBB helped me get a refund that was promised to me in less than a week when I have been stuggling with the company for over a month. I had no idea how great they are! I will tell anyone that needs assitance that the BBB is definitely the place to get help! :)
Response from the owner - in the last week
Jennifer, Thank you for allowing us to assist you with your issue. Please do spread the word about our services., our mission is to advance marketplace trust in our community. Have a great day.
Morgan Jeppson
5 months ago
I have struggled with a company for over a year to get a refund for a defective and counterfeit product. I was completely stonewalled by customer "service". I was lied to and then ignored. I tried complaining and getting the charge refunded through my credit card. Nothing worked. I was angry and frustrated. I contacted the BBB in Fort Worth, TX. The representative asked the right questions and led me to get the necessary proof the article was counterfeit. Within a couple of weeks I had an apology from the company and a complete refund. The BBB succeeded, and quickly, where every other avenue failed, and I am very grateful for their help.
• • •
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KL Adams
5 months ago
The issue was resolved that I originally contacted the BBB regarding. However, it was such a simple process to work with the BBB in filing my complaint and staying informed with the stages of the complaint. I was also given plenty of follow up information to make me feel valued as a customer who experienced something worth speaking out about. Thank you for making the process feel as if you were on my team.
Doug Schadt
4 months ago
Excellent communication and results! After weeks of getting no help from Gamestop's customer service I contacted the BBB in Ft Worth. Within 3 days I had an acceptable resolution from Gamestop! Thank you BBB!!!
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Philip Suarez
a week ago
Awesome, the BBB is fantastic and helped me on many disputes. This last one was Gamestop...AGAIN! Well, got my money in 72 hours. I thought the BBB was the only thing the government got right, but now I see its always been non-profit. Thank you BBB for all you do!!!!!!!!!!
Response from the owner - a week ago
Philip, We appreciate your kind words. It was a pleasure to be of service. Remember to always Start With Trust®.
Bob or Carolyn Brown
2 months ago
We just had new windows put into our home by Universal Windows Direct. They were professional, courteous, on time, and cleaned up after doing a beautiful job! We would highly recommend them!
Benjamin Godfrey
3 weeks ago
Wow!!. Excellent, issued resolved within 72hrs of filing complaint. Thank you so much BBB
Response from the owner - 3 weeks ago
Benjamin, Thank you for contacting us, it was a pleasure assisting you with your issue.
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Matt Lee
a week ago
The BBB is a great avenue for helping business owners and customers resolve complaints.
Response from the owner - a week ago
Matt, Thank you for your kind words. It is our mission to advance marketplace trust in our community between consumers and businesses. It brings us great pleasure to know that you understand how we function.