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Installation & Service Technologies, Inc.
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Showrooming is the practice of visiting a store or stores to examine a product before buying it online at a lower price. In IST's latest blog post we give merchants a few tips on keeping consumers from wandering away from the Point-of-Sale. #showrooming #retail #marketing #ecommerce
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Medical kiosks are an excellent platform for ad display and capture valuable user data. Consumers are happy to engage with the terminals, due to the services they provide. Some in the health industry are conflicted about remote examinations, but with the rising costs of medical care and uncertainty around health insurance, these stations offer an alternative to expensive office visits for routine blood pressure checks, et al. #kiosks #healthcare #retailhealth
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Perceived credit card security is among the few advantages brick-and-mortars maintain over e-commerce. In this case, the infection was due to malware on the POS system, which savvy operators can avoid. We need to address this with every technological and administrative tool available. #security #POS #creditcards #EMV
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The week's Fun Fridays update is a Swedish puppet traveling through a dystopian world where "Internet of Things" connectivity is made of actual strings. Lots of them. And they don't work very well. Not sure whose idea this was, but if he'd like some help setting up his Bluetooth we're happy to help. It's not that hard, honest. #funfridays #IoT #dystopoianpuppets #readthemanual #itsnotthatcomplicated
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Kudos to +SUBWAY Restaurants for reinvesting in its tech game! In this era of heightened competition, not one of us can afford to rest on past success. Consumers are demanding tech-fueled convenience with digital displays, streamlined ordering, and enhanced customer experiences across the board. #subway #digitalsignage #customerexperience
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This points towards an ongoing trend of instability for many of the verticals IST is fortunate to serve. We have seen pushes and retreats on labor regulations, credit card security, trade agreements, environmental agreements, tax reforms, et al. While many of the postponements and reversals have been welcome, it becomes hard to innovate and evolve when financial forecasting is bound up in mystery. #taxreform #uncertainty #innovation
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Tend your gardens! Cultivate innovation by investing now in the platforms it will require: database systems, displays, cloud computing, IoT, robotics, tracking technologies and -- most importantly -- the talent pool to deploy them in new and inventive ways.

We cannot expect innovation to just happen without first establishing the technological and human environments they need to flourish. #innovation #technology #platforms +ZDNet
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The Hospitality industry struggles to keep pace with the breakneck advances in consumer media consumption. These planned investments are a tangible step towards accommodating travelers with the comforts of home. #hospitality #technology #media #customerexperience #CX
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Our Project Management team reflects on IST's genuine commitment to Quality, and the way this commitment is expressed through standards, attitudes, corporate training, and quality circles. #pm #quality #training
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The deluge of hacked credit card information continues, primarily from e-commerce channels. These issues do not slow online shopping because credit card companies protect consumers from the consequences of security failures. If they stopped -- or if it became possible to trace exactly where a stolen card was pilfered -- the diffused damage we have seen so far could come to a single, explosively damaging point. We wonder how long the industry will continue to protect laggers in this field. #security #hack #creditcards
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