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chimezie oleka
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Financial consultant, Blogger, who is simply passionate about customer delight
Financial consultant, Blogger, who is simply passionate about customer delight

2 followers
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Can customer experience attain perfection?  Or even get close to perfection? Severally I have heard business owners and workers try to wave off the idea that customer experience can actually be perfected. And to most of them, such claims are mere…

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  It’s true that we bemoan the depth of poor service delivery in our society. But what we tag as bad service on the surface today is to poor customers – service bliss. You could be compelled to shed tears when you witness the depth of cruelty that some…

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  Who makes the customers kings? Indeed, it’s exceedingly common to hear the very old cliché that customers are kings. Yes, it’s sang everywhere. In fact, it’s impossible to think of any other slogan that has gained more prominence and global acceptance…

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  Now it is very much possible for ATM to dispense bad or non-usable notes. I wish you could say otherwise. But in recent times this has become dangerously common with most bank ATM services in Nigeria. These bad notes come in different shades. Briefly,…

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  Every customer deserves quality service if truly the axiom that; the customer is king is still meaningful in this age. Please read: A king is not just who a customer is: the customer is a creator In other words, a customer’s physical or social…

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  Here is the key: knowing what women hate as customers is the best way to discover what they want as customers. Now that may sound too simple to most people. But it should be simple. That’s the aim. If you can avoid those things that women hate as…

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  Won’t you let an expert recover what has been wrongly taken from your account? Your firm may indeed be losing a very substantial amount of money to Banks through excess and unauthorized charges and interest and sometimes due to systems and human errors.…

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  My mind is made up and there is no going back on this. Come tomorrow, I will port out from Globacom. Glo services has tormented me for so long. And I definitely can no longer take it anymore. But for my long temperance owing to the fact that Glo was the…

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