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Martin Lewison
Works at Farmingdale State College
Attended Columbia
Lives in Forest Hills, NY
117 followers|96,096 views
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Martin Lewison

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Martin Lewison

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We just flew to Beijing from New York and, despite a 4-HOUR layover in Seattle, my wife's bag did not arrive in China with us. We didn't get the bag until four days after our arrival in China, and we were forced to travel to the local airport (Jinan) ourselves to pick the bag up. 


Delta was utterly clueless about our bag's location for several days, and seemed uninformed as to baggage policy in China (Delta kept telling us our bag was "out for delivery" to our hotel while the baggage people in China told us that we would have to personally appear to claim the luggage). Worst of all, Delta seemed utterly incapable of acknowledging and apologizing for their mistake, unless prompted. 


All I could think about during this fiasco was this absurd propaganda that Delta forces you to watch before the in-flight film. Yes, Delta cares enough to build a big sophisticated luggage control system, but they don't really seem to care that you're in a foreign country without your luggage. We were able to make do, but we were shocked by Delta's ambivalence. "Save your receipts" was the extent of their empathy.


Yes, we did receive some compensation up front: My wife and I each received 15,000 SkyMiles in our accounts, and my wife got a $100 Delta voucher. All told, that's about $400 in compensation, plus we expect to be reimbursed for the expenses we incurred to replace missing items. We do appreciate it. We're not switching airlines. We only fly Delta, when possible. My wife and I are both Delta Diamond, which is Delta's highest loyalty level.


What bothered us was that they seemed unable to apologize or convey any feeling of "mea culpa", that they had screwed up. The ad copy reads "...the most on-time flights are nothing if we can't get your things there too." The commercial is a fantasy, because "nothing" is the level of sympathy or contrition you get when the little bear gets lost.
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Martin Lewison

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These guys were awesome.
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Martin Lewison

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Mike, you're awesome!
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It's a bummer. If you don't book an on-property stay 2 months in advance, you're not getting a fast pass to Seven Dwarfs Mine Train, period.
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Martin Lewison

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Martin Lewison

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Just found this, and I love it, and I bought it on iTunes. I think Trevor Horn should watch this. And you're the first band with "moose" in your name that I've run across since Huffamoose.
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Martin Lewison

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The story isn't clear if she was on the ride and flew out or maybe somehow got hit by a car.
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Have him in circles
117 people
Raoul Fokke's profile photo
Andrew Lebed's profile photo
Dave Buck's profile photo
Stuart Feigenbaum's profile photo
Samuel Potter's profile photo
Paul Reiss's profile photo
Leon Schuurbiers's profile photo
David Schmidt's profile photo
Jashan Ahuja's profile photo
Education
  • Columbia
    Economics, B.A.
  • Minnesota
    Economics
  • Pittsburgh
    Ph.D., Business Administration
Basic Information
Gender
Male
Work
Occupation
Professor of Management & Finance
Employment
  • Farmingdale State College
    Assistant Professor, School of Business, 2012 - present
  • Hotelschool The Hague
    Professor of Management & Finance, 2009 - 2012
  • Standard & Poor's
    Associate Director, Structured Finance, 2003 - 2008
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
Forest Hills, NY
Previously
The Netherlands - Englewood Cliffs, NJ - Minnesota - Pittsburgh - Arkansas - Tennessee - New York - New Jersey
Sun Tribe is a pretty good Chinese theme park. There's only one roller coaster, but the theming of the park is quite good and there are a lot of other rides and attractions. Definitely a full day park.
Public - a month ago
reviewed a month ago
The hours here are incorrect. Opens 09:00AM on weekdays.
Public - 6 months ago
reviewed 6 months ago
Food: ExcellentService: Very GoodDecor: Very Good
Public - 7 years ago
reviewed 7 years ago
went there for lunch before afternoon closing, the only time i could get a table! the food was really amazing, but they don't take reservations for less than 4, which really sucks when you show up with your date on a busy evening.
Decor: ExcellentFood: ExcellentService: Very Good
Public - 10 years ago
reviewed 10 years ago
14 reviews
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We were pleasantly surprised by this place. There are so many misses in the theater district that we felt like we'd won the lottery. For pre-theater, this was amazing. Apparently it's an Argentinian steakhouse, but they did seafood and fish as well as any where. Ceviche and crab salad and snapper special blew my mind. Waiter was a hoot.
Food: ExcellentService: ExcellentDecor: Very Good
Public - 4 years ago
reviewed 4 years ago
nyu location was loud and crowded with college students. good food.
Decor: GoodFood: Very GoodService: Very Good
Public - 10 years ago
reviewed 10 years ago
very reasonable prices for such a solid italian. i had a very good barbabietole (beet salad) and a fine veal piccata limone e capperi. the mixed berry dessert was fantastic.
Decor: Very GoodFood: ExcellentService: Excellent
Public - 10 years ago
reviewed 10 years ago