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Frederic Gilbert
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Frederic Gilbert

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"Make Your CRM Deliver on ROI | SmartData Collective" http://feedly.com/k/18fksBt
According to Gartner, the global CRM market is growing three times faster than any other element of the enterprise software sector. Businesses are spending $18 billion a year on CRM implementations. But does CRM deliver on ROI? Here's how to make sure it does.
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Frederic Gilbert

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Voici une nouvelle présentation de This is Customer avec un supplément de Storytelling et une proposition de solutions pour résoudre ces magnifiques interactions ratées par des banques.
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Have him in circles
144 people
Chantal Vieuille's profile photo
Alejandrina Uribe-Betancourt's profile photo
Monique Shomoreak's profile photo
Axel Schultze's profile photo
Jon Ferrara's profile photo
Joss Guruchan's profile photo
Pierre-André Fontaine's profile photo
Robert Heidenreich's profile photo
Domenico Cocco's profile photo
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