Profile

Cover photo
Frederic Gilbert
152 followers|47,297 views
AboutPostsPhotosVideos

Stream

Frederic Gilbert

Shared publicly  - 
There is a certain romantic notion that we sometimes just know things in our gut. We equate this to wisdom or expertise. In truth, when your gut instinct turns out to be right, it is a result of the complicated system of decision-making your brain employs. Psychologist and ProfessorDaniel Kahneman, …
1
Add a comment...

Frederic Gilbert

Shared publicly  - 
 
"Make Your CRM Deliver on ROI | SmartData Collective" http://feedly.com/k/18fksBt
According to Gartner, the global CRM market is growing three times faster than any other element of the enterprise software sector. Businesses are spending $18 billion a year on CRM implementations. But does CRM deliver on ROI? Here's how to make sure it does.
1
Add a comment...

Frederic Gilbert

Shared publicly  - 
 
Voici une nouvelle présentation de This is Customer avec un supplément de Storytelling et une proposition de solutions pour résoudre ces magnifiques interactions ratées par des banques.
 ·  Translate
1
Add a comment...
In his circles
255 people
Have him in circles
152 people
Anne Lavoriero's profile photo
‫رائد جواد‬‎'s profile photo
Michael Wu's profile photo
Sébastien Desbenoit's profile photo
Jérémy Da Silva's profile photo
Laurent Brouat's profile photo
Robert Andrews's profile photo
anthony poncier's profile photo
Robert Heidenreich's profile photo
People
In his circles
255 people
Have him in circles
152 people
Anne Lavoriero's profile photo
‫رائد جواد‬‎'s profile photo
Michael Wu's profile photo
Sébastien Desbenoit's profile photo
Jérémy Da Silva's profile photo
Laurent Brouat's profile photo
Robert Andrews's profile photo
anthony poncier's profile photo
Robert Heidenreich's profile photo
Basic Information
Gender
Male
Links