Profile

Cover photo
Frederic Gilbert
145 followers|34,678 views
AboutPostsPhotosVideos

Stream

Frederic Gilbert

Shared publicly  - 
There is a certain romantic notion that we sometimes just know things in our gut. We equate this to wisdom or expertise. In truth, when your gut instinct turns out to be right, it is a result of the complicated system of decision-making your brain employs. Psychologist and ProfessorDaniel Kahneman, …
1
Add a comment...

Frederic Gilbert

Shared publicly  - 
 
"Make Your CRM Deliver on ROI | SmartData Collective" http://feedly.com/k/18fksBt
According to Gartner, the global CRM market is growing three times faster than any other element of the enterprise software sector. Businesses are spending $18 billion a year on CRM implementations. But does CRM deliver on ROI? Here's how to make sure it does.
1
Add a comment...

Frederic Gilbert

Shared publicly  - 
 
Voici une nouvelle présentation de This is Customer avec un supplément de Storytelling et une proposition de solutions pour résoudre ces magnifiques interactions ratées par des banques.
 ·  Translate
1
Add a comment...
Have him in circles
145 people
Ney Giraldo's profile photo
Craig M. Jamieson's profile photo
françoise venis's profile photo
Sabine Leroy's profile photo
Laura Perrard's profile photo
Mabel Cristina de Oliveira Silva-ME silva's profile photo
Matthieu Pierron's profile photo
Paul Greenberg's profile photo
brigitte stroh's profile photo
People
Have him in circles
145 people
Ney Giraldo's profile photo
Craig M. Jamieson's profile photo
françoise venis's profile photo
Sabine Leroy's profile photo
Laura Perrard's profile photo
Mabel Cristina de Oliveira Silva-ME silva's profile photo
Matthieu Pierron's profile photo
Paul Greenberg's profile photo
brigitte stroh's profile photo
Basic Information
Gender
Male
Links
Contributor to