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Mike's Bikes of Palo Alto
Verified local business
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5 months ago
note: *I've only gone here for service & buying smaller components*, but I've been happy overall. Prices for components high compared to online or performance bike, but the service department is really solid, and have more than once performed some quick fixes for just the parts prices, and fit me in with a bike emergency (I bike commute and had snapped a shifter cable) on a moment's notice. Nice folks, great techs.
Response from the owner - 5 months ago
8 months ago
Great customer service. Service tech took the time to quickly adjust a new bike and teach us some quick and easy self maintenance tricks, he also took the time to show us maps of new trails... People skills here are top notch.
11 months ago
In town for a few days, busted a spoke on a ride, was hoping to get it fixed quickly so I could get in one last ride before heading back home. They took my bike in same day, made it a priority without extra charge, and it was repaired in a couple hours. Will use them again when I'm in the area.
3 months ago
Very helpful staff. If you belong to a local bicycle club or team, they will give you a 10% discount on most purchases.
Response from the owner - 3 months ago
Thanks for the great review - we are glad to support local cubs and teams.
10 months ago
Helpful staff and variety of bike goods to look at. You can test out bikes that you seem interested to buy. They also price match with local competitors and Amazon.
7 months ago
Staff are very nice and I love the ability to test ride the bikes. The test track also has a little of everything