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Luminous Tec, LLC
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Luminous Tec, LLC

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http://www.luminoustec.com/careers.aspx

Luminous Tec is looking for multiple Modular Messaging Solutions Engineers in three different locations: Fullerton, CA; Pleasanton, CA and Phoenix, AZ. All these openings are for direct hire for a valued client of ours.

Basic requirements for these openings are:
•Equivalent of a Bachelor's degree or 12+ years-related experience.
•12 year’s minimum experience in providing high level technical support on MMs, PBX, IP PBX, Data Networks,
•High Consultative Communication skills
•Must be able to communicate effectively from a consultative perspective with customers and fellow employees and have the ability to maintain professional composure during adverse situations.
•Position may require frequent or short notice travel throughout the U.S.
•Must possess an in depth understanding of Avaya Modular Messaging (MM’s)
•Ability and desire to focus efforts toward timely handling and resolution of customer problems is a must.
•Ability to read schematics and operate various kinds of data and electronic test equipment is highly desirable.
•The ability to travel on short notice and work independently is also required.

You will be responsible for:•Responsible for providing design support to Sales Engineers
•Responsible to provide second level support to Technicians and customers who are designing, installing, diagnosing, troubleshooting, repairing and debugging complex MMs, computer systems and/or complex MM applications.
•Consult with customers to assist them in making major business decisions and recommended process changes that will be used to effectively manage their overall telephony enterprise.
•Provide onsite and remote installation support for MM solutions
•Respond to situations where standard procedures and advanced technical expertise have failed to isolate or fix problems in malfunctioning equipment or software primarily related to MM issues.
•Report design, reliability and maintenance problems or bugs to design engineering/software engineering.
•Conduct lab test to duplicate problems and provide detailed information to Engineering as needed.
•Assist Network Support Engineers as required.
•Provide the highest level of consultative skills in identification of customer business needs and recommends MM solutions to fulfill those needs.
•Assist in the resolution of complex product/service problems both by phone and on-site specifically related to MM issues
•Conducts extremely complex system emulation/simulation activities to identify problems. Conducts lab test as required.
•Coordinate with Engineering on potential product defects and system modifications/changes.
•Maintain detailed documentation of problem resolution activities.
•Provide training and knowledge sharing with fellow engineers and Trainers.
•Performs data network and MM assessments to evaluate customer networks for quality of service before deployment of VOIP solutions
•Assist the SE team as required ensuring all MM related issues are addressed in the design phase.

In case you are interested and meet the requirements, please send your resume with contact information, salary expectation and best time to reach you to usharma@luminoustec.com
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Luminous Tec, LLC

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Luminous Tec, is looking for a Junior Software Developers with about 2 yrs of experience in St. Louis MO. We have 10 openings out of which 5 are direct hire so have to be EAD, Green Card or Citizen. Other 5 are on contract basis so they can be on work visa.

Basic qualifications for these openings are:
1. Bachelor’s Degree
2. Proficient knowledge of Windows and UNIX operating systems
3. 2+ years experience with J2EE specifications (OOAD, core Java, EJB, Servlets, JSP, JMS, Web Services, XML, design patterns, and standards), JavaScript
4. 2+ years experience with Open Source tools such as Struts, Hibernate, Log4j and Ant
5. Knowledge of Open Source Frameworks like Spring, Jasper, and POI is a plus
6. Proficient knowledge of middleware technologies like Weblogic, and some exposure to Tuxedo and Jolt
7. Proficient knowledge of the Rational Unified Process (RUP) or other iterative development methodology and tools
8. Ability to use system logs and debugging tools for problem resolution and system tuning
9. Experience in Eclipse, JUnit, Weblogic, ClearCase, and ClearQuest
10. Experience in one or more of the following databases – Oracle, DB2, SQL Server
11. Good oral and written communication skills to effectively communicate with various IT teams
12. Good troubleshooting and problem-solving skills

In case you are interested and meet the requirements, please send your resume to usharma@luminoustec.com with contact information, salary expectation and best time to reach you.
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Luminous Tec, LLC

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Luminous Tec is looking for a CRM / CEM Strategist for a premier developer and publisher of entertainment software / games. The program management office (PMO) within Client's customer service organization is looking for an experienced CRM / CX strategist to help guide the future of their customer service tools suite. In this critical position you will be responsible for liaising with partner teams and employees at all levels, with the goal of helping to create a world class and cutting edge customer service application. The ideal candidate has experience with client relationship / experience management (CRM / CEM) applications, be passionate about customer service, and has the desire and enthusiasm to drive their vision to production.

Basic requirements are:
•A minimum of 5 years related information systems experience
•Expertise in the implementing global CRM / CEM projects for customer service groups
•Experience with industry leading CRM products such as Salesforce, Netsuite, RightNow, etc.
•Experience with call center technologies
•Excellent team player able to work with virtual and global cross functional teams
•Demonstrated knowledge of project management concepts and techniques
•Able to work with deadlines, and to be accountable in a fast paced environment
•Able to travel internationally to regional offices
•Excellent verbal and written communications skills, with the ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences
•Experience in software development
•Familiar with social CRM technologies
•PMP or equivalent project management accreditation
•Technical degree from accredited university
•Knowledge of games and a passion for supporting video gamers

If you are a gaming enthusiast and are looking for work that will challenge and inspire you, a job that will offer tremendous personal and professional growth, then this is your dream job waiting for you.

In case you are interested and meet the requirements, please send your resume with contact information, salary expectation and best time to reach you to usharma@luminoustec.com.
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Luminous Tec, LLC

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Luminous Tec, is looking for a Senior Software Engineer - JAVA in St. Louis, MO. We have 6 openings out of which 3 direct hire so have to be EAD, Green Card or Citizen. Other 3 are on contract basis so they can be on work visa.

Basic responsbilities are:
Developing prototypes ; •Performing complex application coding and programming
; Interpreting end-user business requirements to develop and/or modify technical design specifications for off-the-shelf and/or custom-developed applications; Analyzing and reviewing software requirements to determine feasibility of a design within time and cost restraints; Performing unit and integration testing and assist with developing unit test scripts; Providing instruction and guidance to less senior team members on new tasks and assignments.

Qualifications for the job:
•Bachelor’s degree
•5+ years experience; expertise in Java & J2EE (including JSP, EJB, JDBC, STRUTS, SQL, XML, HTML and associated technologies) and use of those technologies in intranet (n-tier) environments
•Strong knowledge in object-oriented application development principles, theories, and concepts using J2EE specific design patterns and usage
•Knowledge of XSLT
•Knowledge of Rational or other object-oriented development tools
•Experience with the configuration and setup of J2EE application servers
•Solid knowledge of Unix operating systems
•Solid knowledge of Oracle database environment
•Experience with the use of version control systems for code management
•Experience with WeblogicServer 7.0 or greater, Hibernate, WebServices, and exposure to AOP and exposure to SOA is preferred
•Proficient knowledge of Microsoft Office desktop applications software
Contact usharma@luminoustec.com in case you are interested and meet the requirements, please send your resume with contact information, salary expectation and best time to reach you.
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Luminous Tec, LLC is a leading Executive search firm and provider of temporary and permanent staffing. We provide professionals on a project and full-time basis to our clients in different business verticals. By understanding what drives our clients’ needs, following a disciplined process of identifying quality candidates and vetting them before presenting them to our clients, partnering with employers to understand their core business and their employment requirements, and delivering exceptional service, we achieve great results for our clients and our consultants.