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Padda Institute - Center for Laser and Aesthetic Medicine
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12401 Olive Blvd #100 Creve Coeur, MO 63141
12401 Olive Boulevard #100USMissouriCreve Coeur63141
(314) 275-7300paddainstitute.com
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3.5
7 reviews
5 star
3 reviews
4 star
No reviews
3 star
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2 star
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1 star
4 reviews
"The laser hair removal wasn't as painful as I was led to believe either."
"The worst and horrible customer service!"
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Michelle Tuttle
5 months ago
I was thrown off by the negative reviews but I had a great experience with my first appointment today. They called to confirm yesterday and I was in and out in under 15 minutes today. Yes, the laser hair removal was less than pleasant feeling but not any worse than a snap from a rubber band, just like the attendant said. On that subject, she put me at ease and was quite friendly through the entire appointment. On the whole, it was a pleasant and professional experience, plus a great deal with the Groupon! I'll see how it goes from here, but based on one visit, I'd recommend them.
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Hiromi McCumber
a year ago
I had horrible experiences at Padda Institute. I bought a Groupon and got my first appointment for hair removal package. I showed up there and Erika said they don't have my name in their system. Other patient will be coming, so they can't take me that day. Okay I don't see any patient yet, I only hear employees talking in back room. I know the last appointment is 2:30pm. I showed up at 2:30pm. The patient still won't showed up while i was talking to Erica for about 15min. They can already finish a treatment on me and i am done by then if she just take me in. I brought all my papers. I drove for 1.5 hours to get there, she can't get me in? I am 100% sure I made an appointment but she was even acting like I am the one messed it up. I have emails between them to prove. But why should I even have to prove it anyway. Why can't she say I am sorry and take care of me and future appointments?? She was acting like she doesn't give a damn and made some comments that I don't know what I am doing. That made me so mad!!! Please don't waste your time and money like i did, peeps! The worst and horrible customer service!!!
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A Google User
4 years ago
Padda has the worst customer service I have ever experienced. The tech was so rude to me and would not do anything to help me. She was cranky and non personable. While I understand it was early in the morning there, that is no excuse for her to treat me with such disrespect! I will never go back there again and I encourage everyone else to find a different place for spa or hair removal needs.
A Google User
4 years ago
While I will say that the treatments worked well, the staff at Padda is horrible. The people there will not work with any schedules and the workers are very rude. Also, once I asked to speak to the manager, the worker told her a different story, so I looked like the bad customer. They hardly follow the customer is always right and only care about getting their money.
Jackie Brieckamp
5 months ago
I loved padda! I don't know about anyone else but i have been going to them for years and the Staff has been nothing but super friendly. I get laser hair reduction done from them. I started with the groupon. And now i have referred all my friends and family to them. I do know they are super busy. But they always get me in on time if not early! And i get great results too!
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Wedd. Decorator
a year ago
Very rude! I do not know if they are just rude with people who have groupon, but with me they were extremely rude. The place looks dirty. Half of my hair is still there.
A Google User
3 years ago
The staff was friendly and answered my questions. The laser hair removal wasn't as painful as I was led to believe either. I will recommend them to friends, family, and clients.

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