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The Melting Pot
Fondue Restaurant
Today 5–11PM
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831 NJ-10 #3 Whippany, NJ 07981
831 New Jersey 10 #3USNew Jersey07981
Fondue Restaurant, Bar
Fondue Restaurant
Gluten-Free Restaurant
Swiss Restaurant
Today 5–11PM
Friday 5–11PMSaturday 4–11PMSunday 3–9PMMonday 5–10PMTuesday 5–10PMWednesday 5–10PMThursday 5–10PM
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Review Summary
35 reviews
5 star
13 reviews
4 star
7 reviews
3 star
4 reviews
2 star
4 reviews
1 star
7 reviews
Fondue restaurant chain offering heated pots of cheese, chocolate or broth for dipping & cooking.- Google
"Great atmosphere, amazing service, and as always wonderful food."
"Obvious ploy to get people into the restaurant and order drinks."
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Jim H's profile photo
Jim H
a month ago
We had a great experience here, the place it hard to find unless you're specifically looking for the Melting Pot. The selection of cheese we had for the table was great (spinach artichoke with mojo broth). I ordered the Fondue Delight and the lobster tail was really great, no butter needed, the spice on its was great. I do have to complain; the desert, it killed me, it was an extreme belly bomb. That was the problem with ordering the four course, way too much food and taking it home is impossible. If you're a petite person paice yourself on the meal.
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Kristin Dubiel's profile photo
Kristin Dubiel
7 months ago
was really disappointed! My fiance took me here for Valentine's day. It was $75 a person. We were placed in the lounge area. The food was ok but it was NOT $75 per person worth. In addition, we were supposed to get champagne with our desert and we didn't get it until we were about to leave. On top of that, I think we had a new waitress. She kept forgetting to put things on her tray for our meal. We barely saw her. It was really not a great experience and we were both very disappointed. If you pay over $200 for a meal, i feel like you should be treated like royalty. We won't ever go back because a holiday should be more organized than a normal night out! I rather go to the city and pay less!
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Hexivoid Gaming's profile photo
Hexivoid Gaming
a month ago
Interesting but overpriced. Food takes a lot of time to arrive.
Angelo Agrifolio's profile photo
Angelo Agrifolio
10 months ago
Very fun meal and good food. You can get a lot of food with several courses, such as a cheese fondue course, an entree course, and a chocolate fondue dessert course. Entrees are cooked in your pot by you, which I found fun but may not be for everyone. Expensive, but I thought it was worth it.
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Glenn Thompson
3 months ago
The service, management and price are enough reasons to avoid this location entirely. Note upfront: we've been to Melting Pots before (in Somerville, NJ and Baltimore) and had good experiences, so the problems are specific to this location. A second disclosure: this was a celebration for our middle child's 12th birthday. It was her first (and only) choice and had the full support of her two siblings, who love the concept of cooking their own food. This would NOT have appeared on my list of choices, but the idea was to make the kid happy, not the dad. This is a chain restaurant, so there are protocols and scripts to follow. We understand this entirely. We are not categorically opposed to chains, either (having had only good experiences at P.F. Chang's and Morton's, for example). But you are hit in the face with the "script" and their processes the minute you arrive. We had a lengthy conversation with the host about whether or not we'd be able to have two burners because of the training required for the waitstaff. Some are able to handle two burners and some are able to handle one. We were exposed to the training regimen and weeknight staffing strategies the location employs. My wife and I both worked "In Service" as we like to say (maybe we've watched a little too much Downton Abbey...whadda ya think?) for many years, but we couldn't be less interested in the inner workings of the business at this point. No matter where we go or what we eat, it's a party of 5 and it's going to be expensive, so we're not interested in the Behind The Magic Tour. Just a relaxing experience with good food. We landed a server with two-burner experience. Thankgod, because we were split right from the start (one gluten-free pot; one extra-gluten pot for the kids...believe me, if there were such an option, they'd opt for it). One of the kids also has an irrational aversion to anything labeled "spicy", so that was a second reason to have a second pot. We ordered drinks which took an hour to arrive. Not a metaphorical "this feels like an hour" hour, a 60 minute hour that caused us to have a moment of silence for Morley Safer. Our apologetic server explained that I ordered an "extra dry Tito's martini and the bartender doesn't know how to make the manager finally stepped in and did it". Let's ignore the fact that I ordered "chilled vodka in a glass" and focus on the real point: why didn't the server come back and tell me there was a problem rather than making both my wife and me wait (she only ordered a glass of wine) through a Morley Safer remembrance?!? The first course (cheese with bread, veggies and fruit pieces) came out reasonably quickly. Of course we had no drinks to enjoy with it aside from water, but at least we were eating. I ordered a bottle of wine this time (since I could see this was going to take some time). After a 15 minute wait, the manager shows up to tell us she doesn't have what I ordered. She recommended another zin which we quickly accepted along with her apologies. To her credit, she acknowledged she knew nothing was going smoothly for us...but more on that later. The second course (hot bouillon with our choices of entrees) took a while. A LONG while. 20 minutes after dessert arrives, I have to get up and tell the host to get our check. The manager comes by again but does nothing. So we spent 3.25 hours on a dinner that should've taken 2. We spent over $300 (the bottle of wine was less than $40 of that) and had to do all of the cooking ourselves. You may choose to patronize Melting Pot's at other locations (personally, I'm unwilling to ever take the chance again), but you shouldn't go to this one.
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Response from the owner - 3 months ago
Glenn, I am the General Manager of the Melting Pot in Whippany, and have been for the last 10 years. To say I am disappointed at the level of service you received would be an understatement. I would love a chance to talk to you about your visit. Could you e-mail me @ so that we can talk? I look forward to speaking with you. P.S. I have been trying to find your visit in our computer system and have been unable to locate it under your name. Did you perhaps book under a different person's name? Mark
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Samantha Adams
9 months ago
The service was fantastic. The food was perfect. We had the best waiter. Everything was timed perfectly. And everyone was so nice. The best dining experience ive ever had.
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Matthew Varner
10 months ago
Went there with my in-laws and had a fantastic time. If you're a first-timer, ask for Bruce as your server -- he's terrific and struck a rapport with us immediately. We did 4 courses with two pots for 4 of us and that was more than plenty of food. The cheese fondue starters were good. Anyone who is a fan of milder cheese I highly recommend the spinach artichoke dip. The salads were nothing to write home about but still up to par. The main course is where you need help: avoid the Bourguignonne if at all possible. The tempura is not very good and neither is the sesame batter. The oil doesn't get hot enough to really fry anything to a satisfying crunch and it gets very dirty very fast. Frying a potato piece was especially disappointing. Avoid the duck at all costs as well -- it is cloyingly sweet and tastes more like a gingerbread cookie than a piece of duck. The dessert course was amazing -- dipping a brownie in chocolate/marshmallow fondue is worth the trip (and the bill at the end). OTHER ADVICE: There are induction burners on every table. It will be warmer inside than you're expecting. Dress accordingly for that and the fact you will be cooking your own food.
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Angelisa X's profile photo
Angelisa X
a year ago
The service was very poor. No one acknowledged us when we arrived. We waited for 10 minutes and after being totally ignored we left. It's sad because it was my birthday and I really wanted to try the food. I will never go to that location again.


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